I booked a two-night stay for my husband and daughter to visit Yosemite National Park. The room was spacious and clean, with a lovely view. Everything worked well. The complimentary breakfast was fresh and plentiful -- the daughter especially liked the "Hampton" Waffle. :) This 5-star review is for the wonderful care they extended when my husband took a minor fall at the park. When he walked in with abrasions, the staff member -- I wish we got her name (ponytail and glasses) -- immediately offered help. She gave my daughter ibuprofen and bags for ice. Later that evening when my daughter was heading out to get dinner, the same staff member asked about my husband and offered to assist with anything else. Excellent experience! We will definitely be back when we return to Yosemite. read more

Hampton Inn Oakhurst-Yosemite - Hampton Waffle - Hotels Near Me - Oakhurst, California

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Don't go through third party booking sites because you won't get your booking (even though you booked 5 months ago). Apparently, your booking isn't guaranteed. Oh, and the hotel smells like smoke when they claim it's smoke free. I'm aware that it's a busy/booked weekend-- that's why I booked in December. read more

I have stayed at many Hampton Inn locations across multiple states and cities, but this was by far the worst experience I have ever had. I do appreciate that Mary allowed me to check in early on the first day. However, the room I was initially assigned, Room 427, should never have been rented out. The bathtub does not drain properly. I discovered this issue at night while taking a shower -- when the water is running, it pools in the tub and only drains very slowly afterward. This is clearly a defective unit, and I do not believe this happened without negligence. I spoke with Anita, the night staff member, and we agreed to change rooms the next morning due to both the drainage issue and the strong cigarette odor in the room. The following morning, Riley assisted with the room change. I specifically requested Room 419 because it had less cigarette odor, but Riley refused, stating that it was already reserved. I find it difficult to understand why a room would be withheld under such circumstances. If I were in their position and facing the possibility of a one-star review, I would have released that room. I had no choice but to move to Room 418. During this interaction, Riley pointed her finger at me while speaking, which was extremely rude and unprofessional. Unfortunately, Room 418 had the same strong cigarette odor as Room 427, with the only difference being that the bathtub was not broken. Not once did Mary, Anita, or Riley apologize for these issues. Ironically, the only person who apologized was Spencer from housekeeping -- even though he was not the one responsible. In my view, Spencer is the only person who demonstrated managerial-level professionalism. The other three should be reassigned to housekeeping rather than customer-facing roles. Throughout my entire stay, the cigarette odor made my throat burn and was extremely difficult to tolerate. It was so severe that I even woke up during the night with a sore throat. Imagine taking a shower where the water does not drain from the bathtub, leaving soap foam and hair floating around. This place is truly awful. How can a hotel justify assigning the worst possible room to a guest as the very first option? I will never stay at this property again. read more

Me and my family had a great time at this hotel. I highly recommend coming here with kids or even not rooms were very clean food in the morning was great love the 24 hour coffee, tea and hot chocolate. I will definitely come back if I am going to Yosemite again, thank you for everything. read more

Very friendly, attentive, and over the top customer service!! The breakfast was delicious!!! They had an assortment of breakfast items and the breakfast potatoes were to dieeee for!! Went up to Yosemite for a 3 day backpacking trip and this was a perfect place to rest and relax before our flight out. Loved it! Will be back! read more

We stayed two nights while visiting Yosemite. Hotel seems new with nice modern decor, comfortable bed and linens. Rooms quiet. Good quality toiletries. They only clean every other night which was fine for us. Coffee maker and fridge in room but also coffee and tea available in lobby all day. Warm breakfast - eggs, sausage, potatoes, waffles, yogurt, cereals, fruit, pastries and breads, juices, coffee and tea. Complaints: hair dryer in room 400 BURNED my hair!!! They charged us $12/day for parking which was plentiful but on their website it says free parking. False advertising. Will definitely complain up the chain. If my review was based on that I would give them a one star. EDIT: the manager on duty removed the parking charge after we complained that the charge policy was added after we had made our reservation. It's all good now! read more

Hampton Inn Oakhurst-Yosemite - At the front desk. - Hotels Near Me - Oakhurst, California

- Rooms are cleaned and the beds are comfortable. - Front desk employees were always very nice - the employee Debi, who made and managed the breakfast every morning, is amazing! She was so nice and fun and the food was delicious. read more

Horrible customer service. I had an emergency procedure 2 days before my trip. Tried to cancel my hotel reservation with doctor's notes. They disagreed with my request, I had to speak to both Riley and Christa thru third party, they seem very unfriendly and denied on their end. read more

Clean and comfy! My daughter and I stayed at this Oakhurst hotel on Memorial Day weekend while visiting Yosemite National Park. We brought two dogs so our hotel choices were limited but we were happy with our selection. With traffic on Sunday, it was about 1.5 hours to get to the gate. Without traffic on Monday, it took about 35 minutes. The hotel is located at the end of the highway not far from where the mountain begins. The parking lot had plenty of spaces surrounding the hotel. The hotel was clean, modern and in great condition. Amenities included an indoor pool, spacious fitness center, laundry facilities, a tiny store and complimentary Continental breakfast. Our double queen room was spacious and relaxing. The bathroom was bright and contemporary with a shower only. The breakfast area was the typical Hilton Continental breakfast with a serve yourself all you can eat bar with eggs, pastries, cereal, oatmeal, yogurt, fruit, waffles breakfast meats and beverages. Complimentary coffee was also available for most of the day. Staff was friendly and helpful. We will definitely return. read more

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only complaint is that if you call to make. reservation you will likely land at a vendor address who charges 40-50 more than hampton. go to hilton and you will find hamptons best price. read more

To start, our room wasn't ready until nearly an hour after the listed check-in time, and we didn't receive the check-in code and instructions until two hours after that. Once inside, we discovered several missing essentials: no washcloths or floor bathmat, no coffee cups, and not enough utensils--just one banana and a rotten apple were available for breakfast that first morning. The owner told us where to find items ourselves, but even then, there were no extra spoons and only a minimal attempt at a to-go breakfast, which was packed for one person despite there being two of us. Day two was worse. Breakfast was not served at all, and there was no communication beforehand. We waited until 8:45 AM (breakfast was scheduled for 8:15 AM) with no sign of food preparation, which set us behind on our three-hour drive. Only afterward were we told that the staff was apparently sick. When we reached out to the owner to express our concerns, including the lack of basic amenities and the unfulfilled breakfast promise, she offered just a $40 refund. Given the number of issues, we didn't feel this was a fair or adequate resolution. Later, we noticed some of the missing items had been dropped off--but simply left on the floor and table, not even set out for use. We ended up having to set things up ourselves. In short, this stay lacked the hospitality, preparation, and service you expect from a bed and breakfast. Based on our experience, we would not recommend this location to anyone. read more

I was so impressed that this Hotel is about to celebrate 18 months of operation. It's so clean and inviting with four floors for guests to stay or play throughout the day. This evening was fully booked, so it definitely helps to plan ahead months in advance for your stay in Oakhurst. Did I mention breakfast is free the morning of your stay and starts at 6:30 AM? Although limited, it is quite filling and just makes your day a little better with a full stomach. Upon checking in, Krista was an angel in finding a suitable room for us on the fourth floor which has a beautiful view of the mountains. I did remember others that have experienced her kindness, so keep up the great work and thank you for making our stay the best of any hotel we've stayed at in the Sierras! read more

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Clean rooms, yummy breakfast (yay waffles!), nice staff throughout the hotel. The rooms were nice and beds were comfortable. read more

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Very underwhelming experience from start to finish. Our room was spacious but the blinds and multiple cabinets were broken. I don't understand why they were even renting out a broken room to begin with; these issues should be resolved between guests or the room should not be available. The bathroom was dated and felt unclean, the water pressure was unfortunate. The staff was sparse though everyone we encountered was pleasant. Breakfast was extremely limited but this was to be expected. The location is very convenient though, about half an hour away from Yosemite. The most disappointing part was undoubtedly the broken state we entered our room in. read more

We have stayed a lot of Hampton Inn hotels, and this is first time we have ever had to pay for parking. The only place I go expecting to pay for parking is a hotel in an urban downtown area. Wifi wasn't very good, either. I definitely didn't like the positioning of the TV - done if you are watching from the small couch in the room, but we watch TV from our bed. Hotel doesn't have great soundproofing- heard quite a few footsteps above. Breakfast was okay, but again, not quite as good as other Hamptons we have stayed at. Employees were very nice. If I could, I would rate 3.5 read more

My family and I stayed here for the first weekend of Horsetail Fall at Yosemite. Staff were super friendly and very informative. We were able to get YURTS bus schedule, maps and brochures for Yosemite. Hotel's public areas and guest rooms were clean. I was a bit disappointed that breakfast was next door at the Fairfield Inn by Marriott. I was looking forward to the waffles at Hampton. But overall, our experience was great. We will definitely return in the summer when we come to visit again. read more

Hampton Inn Oakhurst-Yosemite - Horsetail Fall @ Yosemite National Park - Hotels Near Me - Oakhurst, California

What quick get away for the weekend. We stayed at the Hampton inn in Oakhurst. It is a new hotel for roughly over a year. The staff were excellent in getting us checked in. The room was excellent and the view of the mountains were breathtaking. Staffs suggestion on restaurants snd places to go were very helpful. Best part was breakfast in the morning. The fun part was making your own waffle. read more

Hampton Inn Oakhurst-Yosemite - Breakfast - oatmeal, eggs and cereal - Hotels Near Me - Oakhurst, California

Very very very happy with our accommodations at this hotel. 1st, Christa was exceptional in fixing an error that we accidentally made in double booking for the same night with Expedia. Actually Expedia wasn't going to fix the double charge but Christa came to our rescue and worked it all out. Thank You again Christa... you are so good at what you do... we had a wonderful time in Yosemite that will not be forgotten for a lifetime... and The Hampton Inn served to facilitate such and incredible time and sights to be seen. Finally Lisa at the front desk was so very kind running up new towels for us when we needed them. I could only give 5 stars but really overall, they were a 10/10... THANK YOU THANK YOU, THANK YOU!!!! read more

This review is directly related to our experience with Krista the Assistant General Manager. My partner and I have visited this hotel many times when we come visit Yosemite and were excited to bring our family along. While we were checking in we were greeted by Jason and he explained that the room were not available yet. We were trying to communicate with Jason when Krista interrupted his and spoke to us very rudely. We were trying to understand various concerns we had due to an online issue and she was very rude and aggressive. Jason on the other hand was very kind and helpful. Thank you Jason!!! read more

Brand new construction and good service. We stayed here because the Ahwanee was closed for renovations, and the other lodging in the Yosemite Valley is dated. The breakfast is not vegetarian friendly. The eggs were watery and in the same container as the meat. I know egg prices are high but please don't dilute with water. The smell of meat was atrocious and got on my clothes and hair. I had to shampoo my hair right away. read more

This is a pre arrival review based on my interactions with Helena over the phone. I called twice over the span of three hours. I could tell that she was busy helping guests on site, but she was hospitable and engaged helping me through my booking issue and answering general questions. Thanks Helena! read more

Krysta is the queen!!!!! I have never experienced so much positivity from a front desk worker at a hotel. She helped my family and I by providing the best food recommendations and helpful travel magazines for our trip to Yosemite, the main thing that stuck out was her attitude. Not only is she extremely helpful but she ALWAYS has a smile on her face and greets everyone who walks in. The rooms were nice and clean as well but Krysta made my stay! read more

Hampton Inn Oakhurst-Yosemite - room - Hotels Near Me - Oakhurst, California

We took a trip to Yosemite and needed a nice clean place to stay before we returned to Yosemite the next day. We checked into the Hampton Inn Oakhurst which to my surprise is a very nice fairly new looking hotel. The place was very pleasant with sufficient parking ($10.00 fee) and accepts pets- ($50.00) for small dog. They serve complementary breakfast which was tasty. They offer a washer/dryer room, and ice machines. The room itself is spacious, bed is basically clean, mini frig, free wi-fi, flat screen TV, nice size shower. Nice place to settle down for the night and there are nearby restaurants along Hwy 41 to choose from. The hotel is not very far from Yosemite Park relatively speaking. read more

Front desk lady entered my information in wrong, so my name was incorrect one my reservation and my new hilton honors account. when I told of her error on my name, she apologized but said there was nothing she could do to change it for me. that i would need to download an app and change it myself. I was also told i would get 500 hilton honor points for my stay. I have not received the points and i am unable to change the name. i have contacted Hilton Honors someone named Prateek S. Corporate Guest Relations Specialist Hilton Reservations and Customer Care says they can't even find my reservation. please stay somewhere else. dont use hilton as when they make a mistake they will not fix it and then they cheat you out of the points you have earned. go somewhere else read more

Nice place to stay around the Yosemite area. Clean environment to relax in. Amenities were great, including free breakfast, coffee station, ice machine, and pool that was empty most of the time. Staff were nice and willing to help with whatever you needed. If your looking for a place to stay around Yosemite National Park, this is a great hotel option. read more

My family checked into the hotel for our short trip to Yosemite. Clean hotel and good service from staff.

Hotel was updated and clean, check in staff was friendly. We woke up to a horrible ant infestation which completely surprised us being that this hotel was newer and we were on the top floor. Went downstairs to tell desk, desk staff responded with "We don't have ants here" to which I proceeded to show the photos of the ants. The other customer standing there responded to me with "You have ants too? We have them everywhere, even in our luggage". The desk person then said "I will let the housekeeping staff know". A week later, I was still finding ants in my car and house because they apparently hitched a ride in my luggage. Contacted Hilton and was credited 5 000 hilton points to an acct I never use. What am I going to do with 5,000 points? Wow, Hilton sure knows how to treat their customers to keep them coming back! (Sarcasm) read more

What a perfect hotel! $100 for a night and a delicious little continental breakfast. You really can't go wrong here. Solid hotel. Clean. Friendly and cheap read more

This hotel is new construction & clean. It also provides some nice amenities. Decided to take the family to Yosemite for the weekend (2nights) The kids enjoyed the pool, the 24 hr coffee bar in the lobby was nice- also it's pet friendly. THE STAFF!!!!!!!!!!= Every single one I encountered were GREAT! I arrived after midnight and the front desk clerk (Chris) was very helpful. Every single housekeeper had a smile on their face ") - like a genuine smile, not a B.S. smile. Even had some small talk in elevator with one of them, and I don't really like humans like that. Ms. Krista & Ms. Lisa at the front desk are such sweethearts & have the virtue of patience. I was in line and witnessed these 2 ladies deal with some very rude & entitled guests. The one & only dislike about this hotel, is the breakfast. Coffee & Waffles are good though. read more

Took the family to visit Yosemite. So we decided to stay 2 nights here. Check in isn't until 4:00 p.m. now ,and I've noticed a lot of hotels are doing that more often which is somewhat a rip off. The rooms seemed clean but we noticed hair were on the sheets like they hadn't been washed right? The comforter hadn't been cleaned in awhile by the ends had dirt stains. The restroom had hairs in shower. There were some bugs and maybe bed bugs my son and I were itchy at times. Never again!!! Smelled like cigarettes/ smoke in restroom. read more

Worst experience I've had in my 15 years as a loyal Hilton honors member. I had already checked in and chosen my room with 2 queen beds and a view of the town. I clearly put that I was arriving after 10pm, but when I got there at 11pm, I found out they had given away my room and stuck me in a room with 1 king bed, a view of the parking lot, and literally the loudest AC unit I've ever heard in my life. Obviously the fan was coming loose and it was so loud it woke up my 2 year old. We all had a horrible time trying to sleep because it was over 82 degrees in the room and there weren't enough beds. When I asked for a fan from the front desk, the only one they had was an industrial blower that was almost as loud as the broken AC unit. I've spent 6 of the last 15 years as a diamond member and this experience is making me try out other chains when I go on business travel. One additional star for the people working there. Please have management do a better job. read more

Had a wonderful stay super friendly and helpful staff very clean rooms perfect location and great breakfast

Krista at front desk was wonderful and welcoming. Easy check in. Large clean rooms with pretty views. Overall very hassle free stay!

We stayed one night in December after a trip to Yosemite. We were disappointed to find out they weren't serving breakfast due to a winter staff shortage and you need to walk to the hotel next door if you wanted to eat. Not optimal when it's 30 degrees outside and you just wanna grab a quick bite and a cup of coffee to bring back to the room. The room was freezing when we arrived and the heater just wouldn't heat up the room. After about 3 hours of freezing we complained and we were moved to another room which was appreciated but a hassle. Also there is a $10 parking fee that is not disclosed until you check in. We won't be staying again. read more

Amazing! I stayed about a week ago and Krista was so helpful and nice! Amazing room amazing view and great proximity to town.