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Peabody, MA

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Hampton Inn Boston/Peabody

3.0 (79 reviews)
ModerateHotels
Open • Open 24 hours

Hampton Inn Boston/Peabody Photos

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Outside
Maria G.

Four stars for a solid hotel in the Peabody area. Make sure when you enter the address, enter the full address! It might take you to Newbury street in Boston, instead of Peabody! The hotel room is slightly outdated, but clean and spacious for the greater Boston area. The highlight is indeed its free breakfast. Weekdays start at 6:30 AM and weekends start at 7 AM. Come here early for breakfast! They do have a free hot tea/water/coffee station towards the back of the lobby 24/7. They also have two free EV charging stations in the back. The hotel staff member unfortunately doesn't have much knowledge how it works. When you drive over to this area, this hotel is the first one before you can loop around to get to the other two nearby hotels. If you meeting friends here, make sure to double check if it's Hampton inn, homewood suites, or springhill suites! Don't end up in the wrong hotel! Free overnight parking.

Brittany K.

A really comfortable stay! I really can't think of anything that could have been better. Yes-the location makes the hotel a bit difficult to access but that's minor. Once on the lot, we were able to park easily (free parking). Check in was pleasant and the staff member who checked us in provided us with some complimentary bottled water for the room which we really appreciated! The room was clean and spacious enough. The bathroom well stocked with amenities and the tv had enough channels to keep us entertained after a long day. We didn't get a chance to use the pool and gym but both areas looked well kept. The highlight here is definitely the free breakfast which is a step above most hotel breakfasts. There were veggie omelettes, potatoes, breakfast meats, cereal and oatmeal, pastries in additional to bagels and breads, and the standard waffle maker featuring chocolate batter. We really enjoyed our stay here and would be happy to stay again when visiting Boston/Salem in the future.

Cindy M.

11/2021 We were near Salem so decided to stay at this Hampton inn. Free breakfast and overpriced parking But amazing location. We walked all over The room was big and comfy Staff is friendly I'll definitely be back

Sample of breakfast
Staci S.

I only stayed here for a night, but check-in/out was smooth, the room was good, and breakfast had a good variety and availability.

Mold below window/ac unit.
Randi K.

We spent 4 days here. It seemed okay at first. Thankfully we were not at the hotel much because we were out exploring. The first morning I was in the middle of my shower and went to use the shampoo, but it was completely empty so I had to stop my shower to track down shampoo. The exhaust fan in the bathroom didn't work, so the room was humid after every shower. House keeping was supposed to come every other day, but didn't. We inquired at the front desk & apparently housekeeping skipped several rooms. On our final day, we were checking the room to make sure we weren't leaving anything behind and found mold under the window/ac unit. I thought we were stuffy from allergies but now I know we weren't feeling well due to mold. We choose Hilton properties for consistency during travel and this property was a huge disappointment!

Nikki G.

This hotel is extremely difficult to get to, especially at night where you don't know where you are going, and miss the small entrance to the weird looking street and then have to go all the way around the block, which is about 10 miles or so out of the way, to get back to the small entrance to the street to try again and hopefully not pass it. That's why I took a star off. Location is everything and this wasn't great. Also, we were so tired and didn't feel like taking a long drive to loop around and get back to the hotel that we skipped dinner and opted to eat Cheetos in the hotel room. The hotel room was clean. This location served breakfast in a box. The manager gave us coffee and bottles of water, and the boxes, which contained a hard boiled egg, an Udi's gluten free bagel (YESSSSS!!!), cream cheese, a yogurt, and I grabbed an orange from the bowl that was out. I wish they would have asked what you wanted because I wasted the yogurt. My mom couldn't eat two yogurts. It wasn't a bad breakfast, it just wasn't a great breakfast, but because of COVID it was understandable. Also, it was so weird traveling from Hampton Inn to Hampton Inn and each one had different serving guidelines and rules. Granted they were in different states, but still weird. The manager in the morning was extremely friendly and made conversation. You could tell that he really likes his job and it showed in his demeanor and warmth. He was the shining star of this location.

Dryer vent being used as exhaust vent with a facecloth jammed inside of it

Poorly maintained, filthy bathrooms , parking fee that is NOT mentioned on the Hilton website, watered down juices at breakfast . Definitely not worth the stay and such a shame for being a Hilton Property. Poorly managed with unfriendly daytime front desk staff

Hair on wall
Paul Francis M.

Came out to the area for two nights for work. Highlights came in the form of breakfast and the pool. My room in the other hand now much of a high light. More so the bathroom being the issue. Hair left on the wall in the shower. The water filled up in the tub while taking a shower and had very poor drainage. Left a note for the cleaning people rather than bug the front desk about it. Second night they did a much better job cleaning but the drainage was still an issue. Left some water in the tub before checkout so they could see for themselves and notified the front desk when I checked out. Also forgot about one of the towels having some missing fabric from it. You would think laundry would use better judgment when folding and just toss it out. Everything else about the room was good, clean sheets, comfy bed. Thank you work for putting me here for two nights.

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2 years ago

teenagers are harassed by staff for being rowdy despite being calm and under supervision.

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No complimentary water not even option to buy in your own room, bad service pool has no water it really sucks!

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Ask the Community - Hampton Inn Boston/Peabody

Review Highlights - Hampton Inn Boston/Peabody

“Stayed here 2 nights, nice and clean, enjoyed my stay.”

Mentioned in 3 reviews

Read more highlights

Boston Marriott Peabody

Boston Marriott Peabody

(129 reviews)

$$

As I was driving into the parking lot late at night, I remembered the 14 presumed witches, five…read morewarlocks, and six other people who were killed or died in the area 334 years ago. Back then, Peabody was part of Salem, where witches were believed to have operated unrestrained for several years. Today, the bright, elegant lighting in the hotel lobby makes guests feel comfortable and at home from the moment they cross the threshold. The rooms are spacious, and the several simultaneous catering events, along with the large number of families dressed for a wedding, are a testament to the hotel's popularity. The Sophia Restaurant serves quality breakfasts with good coffee, fresh fruit, and real scrambled eggs. Guests can also request a made-to-order omelet. On the downside, the bagels were comparable to those found at lower-tier Marriott brands; perhaps it is time for an upgrade. The restaurant is elegantly decorated, and even if you choose the buffet, you can spend more time at your table talking with your companions or enjoying the view because the coffee is served to you. There is also a small but well-equipped executive lounge on the sixth floor, offering an expansive view of the city.

Stayed at the Boston Marriott Peabody and had a great overall experience. The hotel is clean and…read morecomfortable, with plenty of parking which makes things easy. There's a restaurant on-site, a member lounge, and even a Starbucks, which is super convenient. The hotel could use some updating, but it's still a reliable and comfortable place to stay. Would definitely consider staying here again!

Homewood Suites by Hilton Boston-Peabody - Guest room

Homewood Suites by Hilton Boston-Peabody

(64 reviews)

$$

Unfortunately, things just keep getting worse here…read more Once again, staff are wonderful. However, management is clearly out of touch. They're doing renovations on the entire building, and the only acknowledgement to guests is a little card in the room saying "BIG NEWS! Sorry the windows are covered in plastic, but we promise it'll be worth it!" I'm certain this will make those staying in this hotel for just one night incredibly happy. That was sarcasm in case you didn't clock it. Sorry for a poor press, but I know you can do better! Please try harder!

Solid hotel in this area. All the rooms are the same in this hotel, as it comes with a suite…read more The swimming pool water is too cold to my liking. Make sure to always bring your room key card for swipe access. Free breakfast in the hotel lobby that starts 6:30 AM on weekdays and 7 AM on weekends. No EV charging available, but free overnight parking. Appearances wise, the rooms are slightly newer/nicer than the Hampton inn next door. In reality, you can see how dated this hotel is: the corner pipe paint is peeling off, slow toilet flush, tub is updated, etc. I talked to the hotel and they do a refresh every 8-9 years. I think this hotel has been around for 30 years and it is the oldest hotel amongst the three: Hampton inn, homewood suites, and springhill suites. Breakfast selection changes on a daily basis, but it is essentially the same as the Hampton Inn next door. I wonder if they run the same menu on a daily basis with slight variation. Public bathroom is also located on the first floor if you need to use it. Nice lobby area. If you need anything like extra towels or trash bag, you have to go downstairs and ask from the receptionist. I don't think they have enough staff to send stuff to your room. Love the fact that the room has pots, pans, plates, utensils, dishwasher, etc for convenient kitchen needs.

Hawthorne Hotel - Outside of hotel

Hawthorne Hotel

(383 reviews)

$$

It's a neat historic hotel with a GREAT location. We had 5 in our group with a double queen room…read moreand they brought up the roll bed and extra towels before we had barely opened the suitcases. The room was nice, no complaints. I loved the lemonade in the lobby. Bonus: free parking. Here's the kicker... I accidentally made the reservation for the day prior, so we didn't have one when we got there (we were on a 10 night trip in 5 different hotels so things got scrambled). To make a long story short they found us a mostly comparable room and credited the charges for the previous vacant night. That's pretty amazing and basically saved this working-class family's vacation from being a downer.

My family stayed here in May 2024, and overall, we had a wonderful experience. Unfortunately, our…read moreexperience with the nighttime employee was a significant exception. The individual working the nighttime shift was consistently rude, harsh, and unprofessional in the way they interacted with guests. I witnessed them speaking loudly, yelling at people, and using inappropriate language. Their overall demeanor made the environment uncomfortable and did not reflect the level of customer service I would expect from this establishment. I had originally planned to return this May because we enjoyed our previous stay so much. However, I was disappointed to discover that this individual is still working there. When I called to ask about room availability and rates for weekends in May, the conversation was extremely frustrating. I asked whether the property was booked every weekend in May. I was asked which dates, and I explained that I was interested in the weekends throughout May rather than one specific date. I was told that they could not look at the entire month at once. I explained that I understood and was simply asking about the weekends in May. I had also just been on the website, which instructed me to call to check availability. Instead of assisting me, the employee became increasingly short with me and repeatedly demanded specific dates in a raised voice. I finally said, "Well, you're a lot of help, aren't you?" The response was, "Yeah," followed by the employee hanging up on me. I understand that employees may be busy and that availability inquiries can take time, but there is no reason for a guest to be spoken to in that manner. Hanging up on a potential returning customer was particularly disappointing. I had every intention of coming back because of how much my family enjoyed our stay in 2024. Unfortunately, this interaction has made me reconsider returning. I hope management will take this feedback seriously and address the customer-service concerns surrounding the nighttime employee.

The Merchant

The Merchant

(80 reviews)

$$

Loved everything about hotel. The vibe. The comfiness. The location. The food. Def would…read morerecommend. Not for physically disabled though. Stairs are a beast but oh so cool.

I deeply feel The Merchant's decision to not reimburse me is simply bad-business, and borders…read moreunethical. Here's a summary of my experience: 1. Our close family friend's son was to be married on August 29th. My daughter was to come up for the wedding events, and join me and my wife on Friday, August 28th and stay until Sunday morning, August 30th. 2. The wedding party made arrangements to events at the Salem Waterfront Hotel during the above referenced dates, and I first tried to get a room there, but they were sold out on that Friday night. 3. Now without a hotel solution, I looked on Hotels.com, found The Merchant Hotel, and made a reservation for a 2-night stay on June 13/14th, for August 28th, departing on August 30th. 4. In early July, my daughter informed me that she will not be able to attend the wedding, thereby negating the need for a room at The Merchant Hotel. 5. I immediately called The Merchant and I was instructed to call Hotels.com to cancel the reservation. I called Hotels.com and explained the situation to the representative and she said she had to call The Merchant to get approval. After a 10-minute wait, she came back and said she was not able to reach The Merchant, but assured me that this should not be a problem. 6. On August 28th, and looking for a cancellation from either Hotels.com or The Merchant, I called The Merchant directly. I spoke with a receptionist, explained my reason for calling, and she said she would forward my message to hotel management. On August 28th, I received this message from The Merchant: Hi Jeff, My name is Kaleigh and I am one of the Manager's here at The Merchant. I am reaching out as we have some notes here from our front desk staff noting that you have reached out to Expedia to cancel your booking. It looks as though the booking is still active in our system though. If you'd like we can reach out to them about cancelling your booking to help get this situated for you. Please let us know how we can help. 7. Appreciative of her quick response, I wrote back with: Omg YES Kayleigh! I did this almost a month ago, and THEY were the ones that said The Merchant had to approve it, ironically. They said it would very likely it would no problem that YOU would approve the refund because it was so far away from the stay. Soon after, I received another message from The Merchant: Hi Jeff, we have spoken on the phone yesterday and I had informed you we do not need to confirm the cancellation, we would need to confirm the refund which we cannot do as it is against our policy. If you would like to cancel the booking you need to call hotels.com/expedia and get them to do so. 8. I called Hotels.com again, and they again kicked the can down the road and referred me to The Merchant to make the cancellation and get reimbursed. 9. On the wedding day, I visited The Merchant to hopefully resolve this issue. I was greeted by the receptionist, and she called for the manager. I believe this was Kaleigh, and she escorted me outside so we could chat. I felt like I was being looked at like an unstable customer, but I understood why she did that, so good on her for anticipating a possible situation, but I had no intention of being unruly. 10. Within a day or two, I received this message, basically telling me, "too-bad, so-sad". I was very careful to make the correct reservation on the correct dates. I don't think it would be a surprise to anyone that the Hotel.com website is terrible because it DOES NOT retain prior choices a user makes while making a reservation. I was very careful to ensure I WAS NOT making a non-refundable hotel reservation, and this fell on the unsympathetic ears of The Merchant's Management. I asked to cancel my reservation MORE THAN A MONTH prior to check-in. The Merchant's decision to deny reimbursement under these circumstances, with more than enough time to rebook the room, is simply just bad-business, and borders unethical. In the meantime, The Merchant Hotel is $1,500+ richer, for a 2-night stay that wasn't realized.

SpringHill Suites Boston Peabody

SpringHill Suites Boston Peabody

(108 reviews)

$$

"Sweet things from Boston So young and willing…read moreShe thinks I'm crazy But I'm just growin' old" (Steely Dan) Our first impression of the hotel was far from stellar. We arrived before noon and were hopeful our room was available, which it wasn't. We figured we'd use the hotel for a pit stop, sit in the lobby to plan a day trip to Marblehead, and then check in later in the day. After my wife asked the registration desk for directions to, and then visited the ladies room, she told the desk that the restroom was out of paper, and the clerk said "oh yeah, I know." Wow... would it have been too much to mention that before she went in? So after that bit of uncomfortableness, we sat down at a table near the coffee machine and saw most of the tables needed a good cleaning--there were straw wrappers and spilled sugar everywhere. After we did find a clean table, we did see maintenance come over and start working on the tables. Our room was fine- big enough to relax in with a couch, a comfy bed, a nice work desk and a totally adequate bath and shower. On the minus side, the walls are thin, so you might hear your neighbors, and you might hear the traffic roaring by on Route One, which pretty much abuts the hotel property. The included breakfast was very good with a nice assortment of the usual hot and cold items. No complaints about breakfast. Parking is free and there are plenty of spots available. So all in all, once we checked in we had a decent stay here with no further complaints. PRO TIPS 1 - We entered the hotel property from the left lane of Route One on a pretty sharp approach, so be diligent and be careful if that is the way you're getting there. 2 - There is a fantastic Italian restaurant (Marco's) within a few hundred feet at 47 Newbury Street

Nope, never again. It seems like an old hotel that was rebranded as a Springhill. From the cold,…read moreuninviting lobby to the outdated rooms, I do not want to come back. I'm not sure if it was dirty or just old, either way, neither my colleague nor I wanted to shower here because it just felt gross.

Salem Waterfront Hotel & Suites

Salem Waterfront Hotel & Suites

(212 reviews)

$$$

Salem Waterfront Hotel is the perfect location to visit the sights of this charming city. Easy,…read moreconvenient parking right in front of the.. The hotel is decorated in nautical motifs and the welcome by the bellmen and front desk is extremely gracious. All the staff made an effort to assist. We arrived mid afternoon and headed for the cocktail lounge for a cocktail.. what a wonderful spot.. indoor outdoor options, interesting decor, and excellent service. The rooms are special. Tasteful nautical details and such comfortable beds as well as luxurious spa robes.. Baths well equipped with amenities like hairdryers, magnifying mirrors.. and a shower-head to die for. This is THE place to stay in Salem!

We had a fantastic experience. Our room was ready upon arrival and the staff were so nice and…read morewelcoming. They accidentally gave us the keys for the wrong room, but they felt so bad they provided us with little bears for the kiddos and breakfast. We really appreciated their customer service and kindness for the mixup. Room was very clean and comfortable. Pool was warm and kids enjoyed it. Breakfast was delicious, location was ideal and so easy to walk everywhere. They also had a very convenient shuttle service. Welcome area was decorated very cute and had awesome cookies and fresh water. I also loved the andies candies on display too. We would absolutely stay here again and highly recommend this hotel. Really wonderful spot!

Hampton Inn Boston/Peabody - hotels - Updated October 2026

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