I am a DIAMOND member with Hilton and usually have a good experience. This time around FRAUD site overcharged my booking (n it sure what happened). Any way, I went back and forth with with PRICELINE, AGODA, and BOOK MY ROOM trying to figure out WTH was going on. Finally the GM Etienne (ET) at Hampton Inn stepped in and fully assisted me with dealing with these scammers. I was able to get a full refund from them, get my room booked for a discounted rate. Got my water, cookies and a great nights rest. Thanks ET read more

A little before 9:00 on a Sunday morning long before checkout. Housekeeping going up and down the halls banging on doors to clean rooms, waking everyone up. Wouldn't leave until I came to the door and got mad at them. Stayed in the hall being loud even after telling them off. Also hot water in third floor takes forever to warm up. read more

The room was clean and the hotel was clean. The room would not cool past 75. The room had no remote control for the TV. We waited a while for one but it didn't come. The breakfast closed at 9am. read more

The Hampton Inn in question is off of I-85, exit 19B, in Anderson, SC, near Clemson Hwy. Party of 2 checked in on 10-20-23 and checked out 10-22-23. Room 218. First, our Samsung Smart TV had no guide furnished, so tried to call the desk, and phone cable was broken and that had to be totally replaced. The refrigerator: Was set into a cabinet and the door would not close. It was a misfit hanging out into isle where you can stump your toe or hit your leg. So my husband had to move the refrigerator to another location so the door would shut. The darkening blinds don't fit the window on the sides. So, I slept with a street light in my face all night. I could not turn over to block that because I'd had a shot for bursitis in my hip. Alarm clock: it kept ringing at 6:00 AM, and there were no instructions on how to reset it. My husband is Professional Engineer so it's bad when he can't shut down the clock. Bathroom: Beautiful shower but with black mold under the built in corner tray. Shower handle ready to fall off. One drawer completely missing, with its inner runners exposed. read more

Hampton Inn Anderson - Darken shade does not fit window. Street light in my face all night. - Hotels Near Me - Anderson, South Carolina

Not a Hampton like I ever stayed in before. Our room (200) stunk so bad the 4 yr old wouldn't stay in there. The dust was so thick my throat became raw, I began having trouble breathing, I told them I didn't feel I could stay there due to my severe allergy to dust mites. The mgr that evening told me "You are not getting your money back, this room was professionally cleaned 2 months ago and if it wasn't up to my standard then there was nothing she could do about that. She was one of the rudest nastiest people I had dealt with in a long time. I asked to be switched to another room and she said all we have is room 205 and it smells like marijuana and the carpets need to be recleaned. I have stayed at Hamptons for years but nothing ever close to this, it was pure filth other than the workout room, it was nice. read more

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This location was a disappointment. We visited for a 3-day weekend to the area for a family reunion, renting two rooms. We left for a family event only to find that nothing had been touched by housekeeping. Our room had no ironing board and a cockroach was found in the other room. The garbage was overflowing, the beds unmade; nothing done. Housekeeping had been outside the rooms when we left in the morning and the family occupied the majority of the rooms. All of us had the same experience. I'm uncertain of what housekeeping did during the entire time since none of us received housekeeping services. I brought my concerns to the front desk manager on duty who informed me that the GM would contact me. I'm still waiting... Hilton Corporate is no better. I submitted my concerns to them and have not received any follow up. Hilton doesn't have to worry about getting my money anymore. Believe me, I'll pass this on to my friends, family, and colleagues. read more

Clean your rooms have fresh linen. Be customer focused. Spending the same amount of money for not having your room cleaned clean towels. Your bathroom cleaned is absolutely ridiculous. And I will never stay with you again. And I used to be a loyal customer but now you're more focused on makinga dollar than your customer service read more

I have stayed at many Hampton Inn's during this pandemic and this one has to be the least accommodating. When I check in to a Hampton anywhere else in the Carolinas, as a Diamond member I can get a cold water and a snack at check in. Not here! No snack at all without paying for something from their convenient store and you water is room temp. I kind of let that go on my last visit here, however there was coffee BBC brewed and available at that time. Now on today's visit there are no snacks or cold water so I choose to take the 250 points instead. So I put my things in my room and go back up to get coffee and guess what's missing now. Yep, no more 24 hr coffee either. The clerk cheerfully gave me several packs for the in room coffee. I go to my room to make coffee and I open the tray to put the pod in and I find this crusty old coffee packet still in the coffee maker. So I broke down to write this review. I generally stick to the old saying " if you don't have anything good to say, don't say anything at all", but I have had it with this location. The brand is great overall, but this owner, this location needs to rethink hospitality. read more

Hampton Inn Anderson - Coffee packet that was not removed after a previous guest. - Hotels Near Me - Anderson, South Carolina

Stayed at the Hampton in Clemson the night before, but moved to this one in Anderson to be closer to I-85 for travel in the morning. What a stark difference from the older but more modern, clean and pleasant Clemson hotel... First impressions count, and the "manager" on duty that checked me in sure made an unfavorable one. She barely acknowledged me - mumbled something about how I "started to check in online" (I had indeed checked in online that morning). She put a key in an envelope and slid it over to me without another word... Now, I am currently Gold (and usually Diamond) at Hilton-branded hotels, and generally am thanked for being a member, asked if I'd stayed at the property before, offered bottled water, etc. None of that here. When I arrived at my room, I discovered that Ms. Hospitality had thoughtfully selected a room for me midway between the elevator and the ice machine. The room was very sparsely furnished - again, a departure from what one expects at even a Hampton. It was clean I suppose... There is a HGI just across the interstate that I've stayed at in the past. It is an older property but I would recommend rather than the Anderson Hampton Inn. read more

Immaculate bedroom area and the bathroom was not only spotless, but the tile and tub looked brand spankIng new. They don't have a very good TV guide situation. I had to call the front desk to find out that channel 4 brings up a guide. They need a printed guide that tells what remote number is assigned to what network station. Otherwise, you'll miss the plot of a good show, before you can find it. Now here comes the important part. I am a 73 year old woman that was traveling alone. I find that hotels are clueless about the needs of seniors. And they need a wake up call because we're a huge portion of the population. They furnish a clothing cart that one can only push from one end. Old style carts push or pull from either end. This hotel has THE FREAKING HEAVIEST ROOM DOORS I'VE EVER SEEN. I have very mild arthritis. You should have seen me trying too push the luggage cart through an automatically closing heavy as lead door. I had to press my full body weight using my back, against the heavy door to hold it open, then struggle like crazy to get the cart through the door. If I'm ever traveling alone again, I can't go to this hotel. My body was sore from dealing with it. Also, the safety bar that you grasp to get out of the tub shower, is slick chrome. When you grab that with a wet hand, it's so slick you may as well not use it. Even with a fan in the bathroom, the steam condensation settles on the slick tile floors and it's a slipping accident waiting to happen. You would think that some decor decision maker would have the sense to use a non-slip textured tile on the floor. M. Kalmbach, Room 310. read more

Don't plan on getting a good nights sleep here!! The beds and pillows here are horrible. The room supposedly had 2 queen beds..... more like 2 full beds. When the front desk employee was asked about the difference in size, she told us it was a "hotel" queen. Sorry, but when my sons complain about not having room, it's not a queen at all. Make sure you have breakfast plans prior as well.... No free food here, not even cheap food. A waffle was $11.95. So if you HAVE to stay here, don't!!! read more

This is a great place to stay. It was very quiet, despite being close to the road and interstate. Its newly remodeled, with great glass sliding door, easy to walk in showers (no tub), i had bottom floor, 2 queen beds that were comfortable, and most importantly, everything was super clean. There were 2 small things wrong with the room, but nothing i couldnt deal with. First, it had a strange smell and i was told it was the cleaning chemical used, and the fridge wasnt getting as cold as it should, but i only had drinks in it, and no time to move rooms. Breakfast was a little silly. It was in a bag, a bagle, cream cheese, yogurt, two boiled eggs that were rubbery, and coffee that was cold and had to be heated in the microwave. I just stayed in the Hampton Inn in Hartwell, GA a few weeks ago, and they had a much better setup, with fresh boiled eggs, bacon, muffins, biscuits, etc. So i think if your charging for breakfast, come with a better setup. The folks working here were very pleasant and accomodating. read more

It 7:27 AM and construction workers are already making noise outside our window. Sounds like ropes. Notices said they wouldn't start until 8am. That's a half hour of sleep we were counting on. Throw in the noisy ice maker and slamming doors. Not the hotel for you if you are a light sleeper. read more

This Hampton is super clean - doesn't that about trump everything else in overnight accommodations? Ok, maybe not - it's also pretty quiet and the beds are exceptionally comfortable. Microwave, coffee pot, refrigerator, free internet, continental breakfast. Outstanding, pleasant service - Heather works the night shift and she is typically who I see coming and going. There is a movie theater within easy walking distance - I promise I'm going to try it out one of these weeks. There is a slew of restaurants nearby and the competition is fierce in this hotel lined street just off 85. If you're looking for a standard chain a couple of steps above standard - here you go! read more

Clean, comfortable room. Bathroom shower had good, strong water pressure, with plenty of towels within reach. Staff was friendly and accommodating. I'd stay again. read more

Diamond member...second straight stay here with a non-functioning microwave. This stay: a 10 hour loss of power, no elevator access, and once again a dead microwave. I have spent tens of thousands of dollars in the Hilton system. read more

Ok A big shout out to Mr Woolridge Assistant manager. Now to begin.....We stayed there Jan 24/25...(we Arrived in the area on the 23rd and had an awful experience at the Country Inn next-door) We've been to the Hampton before and have never had a bad experience but it seems this trip to visit family was bound an determine to be drama drama....After switching hotels and going back to the Hampton we found our bed amazing and our fridge didn't work But they did replace it the next day and they Did give us a discount on our room....The Complementary breakfast Was amazing. The area was very clean the eggs bacon delicious pastries waffles etc. etc. Was delicious. And did I mention the comfy comfy bed we slept in ? I rarely rarely rarely ever give five stars.. the malfunction refrigerator in our room would have given them at least a four...BUT Our preteen granddaughter was with us and they always leave stuff and she did but the front office called us and gave us the opportunity to turn around and go back (NO) to retrieve it or since it was our fault I asked if they would hold onto the items and allow us to send a prepaid Big Envelope and mail for them to mail it back to us. Let's just say it's on its way. I just put a prepaid envelope inside envelope big enough to carry the items. Because they made a phone call (a great Customer Service move by the way) They get a five star! read more

I would recommend this Hampton to anyone traveling on route 85. It was clean and the people at the desk were very helpful and professional. The breakfast choices are less than other Hampton's but it satisfied us. First time we stopped but will stay again read more

Accessible from the turnpike, but actually "seemed tucked in the back of others", we took a room in this hotel just because we were tired of driving. We had stayed in Hamptons some time in the past, but I found this one particularly accommodating. Very spacious, reasonable rate, had all FOUR bath towels and plenty of other-size towels, "more-than-two" of everything else, and you could eat off the floor, it was so clean. Great mattresses as well for our backs-in-pain. I had no choice but to give it "a five". read more

Our family stays in hotels quite frequently, of all brands and quality, and this one is the worst we have experienced. Let me give you some examples. First of all, the pullout sofa was covered in plastic and was like sleeping on a bag of potato chips. In fact, the pullout sofa was so uncomfortable, our daughter proceeded to sleep In the bathtub, which she said was, "by far more comfortable than that wretched sofa." When we asked if we could get a pullout cot, they said there were only 2 in the whole hotel, and then never actually gave us an answer on whether or not one was available for our use. At 8:30 am, we asked for clean towels and were told that housekeeping was not there yet, so we couldn't get our towels. After all of this, we went downstairs to eat the free breakfast that they provide. When we arrived, there was little to no food left and had to wait almost 30 minutes for more to be brought out. I went to go get some ketchup for my eggs, only to find that every ketchup packet I picked up was expired. Then we went back upstairs to our room, to find the door propped open along with several others all down the hallway, with no maid in sight. As I'm sure others had also, we had many valuable items inside of our room that could have very easily been stolen by anyone nearby. Of course we reported this to the manager, who said that this has happened before which made us feel extremely safe in our environment. As I was walking out of the door, I asked if I could get some ice water to fill my empty cup. According to the manager, the only working ice machine was on the 3rd floor, and I would have to go back up the elevator to get some ice. Finally, up in checkout the manager realized we were not happy, and quickly handed us a $15 dollar Olive Garden gift card hoping that it would satisfy us, but failed miserably. read more