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    Tru by Hilton Seneca Clemson

    3.8 (16 reviews)
    Open Open 24 hours

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    I brought my girls for a softball camp and the staff especially the GM were extremely helpful and accommodating! I will definitely stay again!

    Not a fan of communal shared toiletries
    Bobby Y.

    Opened in May, 2019, this 98-room hotel is a welcome addition to an otherwise bleak hotel deadzone that is Clemson. This Tru location is creatively nestled at the edge of a shopping plaza with a Mexican restaurant and a Five Guys and directly across the river from the main drag of Tiger Blvd in Clemson. Guests are welcome to a small self parking lot, that quickly filled up on a game day weekend. Once inside, guests are met by a very large lobby, that doubles as restaurant, bar and Internet cafe. They even had a pool table and gaudy seating. The front desk staff were helpful, friendly and very welcoming. They even said hello by name days after my initial check in. Garment wise they were dressed in polos and game day gear and didn't really stick out as hotel staff. If lined up with guests you'd have a tough time telling the difference. Upstairs I found the hallways to be extremely cold despite the overwhelming heat from outside. My room was warm at first but quickly cooled as I rearranged some settings. The first thing you notice as a guest is how small the room makes you feel. It's tight. While they have a tiny mobile desk and some tiny furniture in lieu of closets with luggage racks you really do feel as if there's a lack of space. This would not be pleasant for two people. I also found the bathroom to be on the small side, but at least the bathroom wasn't so small that you couldn't move around. Sadly, Tru offers the terrible shared toiletries bolted to the wall as if you're showering at the YMCA--they're just disgusting. My room's shampoo and body gel dispensers had stray hairs all over them killing the magical illusion that I was the first and only guest to use the room. I also happened upon a random housekeeping rag on the floor, but it was gone by the next day. One feature I did love about the room was the lack of carpeting. Almost all laminate flooring without the trappings of germ and disease harvesting carpet. Entertainment wise they had a huge television set but sadly the internet stream that feeds it was very low resolution. The WiFi wasn't as fast as they purported but it did allow for low level streaming. The standup lamp next to the bed was extremely loud. It gave this weird hum where I was concerned that it would have an electrical short.

    Nasty blood and bugs on sheets and mold in shower got bitten by bug and staff was very very rude

    Someone left their toiletries behind. How did housekeeping miss this

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    6 years ago

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    28 days ago

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    7 years ago

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    7 years ago

    Stayed here for orientation as a transfer student to Clemson and I LOVED it!! I wish there were more Tru hotels on this side of the US!

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    7 years ago

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    Review Highlights - Tru by Hilton Seneca Clemson

    Desk staff were wonderful especially Kelly working the afternoon shift.

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    Best Western Seneca-Clemson - Exterior

    Best Western Seneca-Clemson

    (15 reviews)

    The hotel staff is very rude (specifically Lisa). My friends and I checked in from out of town for…read morethe Morgan Wallen concert this weekend. When checking in, we were told we had a $100 deposit and when my friend tried to use her card it declined even though there was more than enough on her card. Lisa said "I don't know what you want me to do about that..." and was very rude. She demanded a cash deposit which we had to leave the hotel to get. While checking out we tried to get our $100 deposit back and the cleaning staff said that there was a stain on the sheet. She refused to give the deposit back and sent us back up to the room that we already checked out of to look at the stain. It looked like an old stain that had been washed previously. It also looked like blood and none of us have bled on this trip... the cleaning staff was very rude, staring at us, and telling us this was not her problem. We then came back down stairs to tell the front desk (Lisa) that it was an old stain and that it was not from us. She said she can't give us our deposit back and threatened to call the police because she did not want to speak to us anymore. We were being very nice trying to explain that this stain was not caused by us. We asked for a manager and she told us they wouldn't be in till Monday. We then called customer service and they told us there was nothing they can do besides have the manager reach out to my friend who booked it. When you check into a hotel you don't expect to check the sheets for stains incase you might be blamed for something. Lisa also told us she should have charged us a $200 deposit so she could actually get in trouble anyways because she charged us $100. If it's a standardized deposit I'm not sure how you mix up how much you're supposed to charge guests. Overall, this makes me never want to book at any best western location due to the horrible hospitality experience we had and for customer service not assisting us as they should have. This location especially will scam you for money!

    your hotel staff is very rude. They threaten to call the police on me because she didn't want to…read moretalk to me anymore about my deposit she kept for a sheet that was already dirty when we checked in and it was very clear it was an old stain. The ladies name was lisa, she was rude when we checked in and when we checked out. we were in town for the morgan wallen concert. 3 young girls. we weren't yelling at her or anything. Threatening to call the police is ridiculous and keeping a 100 dollar deposit for a sheet is ridiculous too but mind you it wasn't even us who caused the stain. No managers on the weekend either so i still have yet to resolve this problem. I DO NOT recommend this hotel !!!!

    Backwater Landing - THIS IS A REGIME FEE LAND LEASE SCAM of 3% annual with NO CAP. Let the BUYER BEWARE!

    Backwater Landing

    (4 reviews)

    $$$$

    We absolutely love our cottage and the community. Everty is kept up so nicely. The amenities are…read morewonderful and the newly renovated gym is so nice I canceled my membership at the YMCA. The location in proximity to shopping, restaurant, healthcare is only 5-7 minutes away. Another great benefit is the tax savings. We pay no prop tax on the land. Only on our building. Also, there are no assessments here! I highly recommend Backwater Landing!

    THis property has a 50 year "LAND LEASE" Attached to it, with a renewal that starts at over…read more$500/month and goes up 3% a year with no CAP... SO, you buy a 'house on a lake,' for under $200,000.00 but an additional $350,000 is needed for the 50 year land lease (MORE WITH INCREASES). NO Offense to the developers, but it's INSANE TO Try and sell these units once you buy it, as the LAND LEASE goes up with resales. NOW, who wants to pay that kind of committment for 50 years, then it's renewed after that for 50 more in the $1,000's a month range, for the LAND LEASE. THIS IS BESIDES The cost of the house. I bought in when the land lease was under $300 and sold when it hit over $500, realizing the committment I HAD SIGNED On the purchase agreement. IT's like unto LEGAL FRAUD really, as they don't TELL YOU THE FULL AMOUNT of the contract, only the sale price of the house, and the 3% annual increase, ETERNAL. THAT SUCKS. I don't care for it, and the homes are nice, but not worth THAT KIND OF MONEY OR COMMITTMENT. THESE Philadephia developers need to be shown the way back home to Pa. Besides, they try to grind you for $20,000 on furniture supposedly at 10% above cost, (YEAH RIGHT), but it's a CASH COW FOR THEM, and he even admitted it to me; that's when I decided to RUN AWAY, and get a lake house without a 50 year 3% annual increase committment on A LAND LEASE...A Terrible deal you should NOT BUY INTO.. THANKS FOR LISTENING, I hope I helped.

    Tru by Hilton Seneca Clemson - hotels - Updated August 2026

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