Used this firm for 2 years (being charged 50% more than what they quoted me both times) but never…read moreagain. Last year they prepared a return that omitted my salary income (how do you even do that?), and when I pointed that out they sent a "corrected" return that failed to account for my rental income. The emails concerning their incompetence always had religious sign-offs. These people might be good to go on a Bible retreat with, but don't let them near your taxes.

They have been so helpful in preparing my taxes when things have been complicated. They came up…read morewith a solution to a high tax bill.

I called to ask about them doing taxes. The person I talked to on the phone didn't seem to know…read morethat you don't get a W-2 if you work as a contractor.

Working with Libby of The Tax Ladies has turned out to be an unbelievable nightmare and the…read moreabsolute worst professional encounter I've ever had! The lack of accountability for mistakes made coupled with her lack of response (numerous & repeated phone calls & messages left over a 5 mo period) to legitimate questions I had concerning the status of my taxes, has been beyond frustrating! I came to see Libby in March to prepare my fairly straightforward taxes, but because of mistakes she had made & with no sense of urgency on her part it wasn't until mid August that the State & the IRS received them. During this time I had to constantly stay on top of things & make numerous calls to the tax agencies to find out what was going on, since she wasn't returning my calls or keeping me updated on anything. This totally defeats the purpose of paying for this to be handled. Now instead of receiving a refund I am being told that I owe over 10 times that amount. Unfortunately, because I have such little confidence in things at this point, I will be paying someone else to review them. I rarely write reviews, but felt it necessary in order to caution those who may be considering using this business - one that deals with something as important as taxes should certainly be more professional & at the very least accountable -

Called for an estimate giving the precise extent of our simple retirement return and was quoted…read moreapproximately $200. After a one hour meeting to finish the return they handed me a bill for over $420 !! Buyer beware alert

Joanna is the best!! I called this location needing help with my 2018 tax returns and she was able…read moreto walk me through getting the information I needed and make everything feel so easy. I had no idea what I was doing and was so stressed out but by the end of the call she just had me drop off a couple of things and had everything submitted in about an hour. Joanna made my experience 10/10 :)

We've used Albemarle Accounting for years and they're the best. They've always been very…read moreinformative and helpful. We'd highly recommend them.

From the owner: Albemarle Accounting & Tax Services, Inc., is serving individuals, partnerships, and corporations…read morein the Charlottesville and surrounding area. We can assist you with tax preparation, payroll preparation, and small business bookkeeping services. We ha

PSA:. I wouldn't give any stars if possible, maybe negative stars!…read more So on March 18th my husband dropped off our taxes at Flo Bookkeeping in Ruckersville. No time frame was given....no indication that we would be waiting 3 wks and STILL not have our taxes done. Each week one of us called Flo Bookkeeping and checked. Husband got the response of "I don't know" to everything he asked. I called and got told that we would have them done by yesterday (4/8/2019) and they would call us. Yup that's right. No call and they hadn't been touched. I left two msgs yesterday. One asking to be called (no call from them) and the other saying I would pick up our undone taxes at 8am this morning. I got there knocked on the door and said I was there to pick up our uncompleted taxes. The lady asked for a last name and then just handed me an envelope with everything in it. She NEVER asked for ID, nothing to indicate who I was and if I should be taking the taxes documents. So what I got from this experience, don't use Flo Bookkeeping in Ruckersville if you actually want your taxes done on time or at all and they have no concern with safety when it comes to your personal PII data and tax documentation.

Horrible customer service and no care for anyone's personal information! Don't use this business…read moreif you want your information protected or taxes done on time!

Grossly overpriced and give you a lowball estimate and charge you dearly if one extra entry is…read moreneeded

Definitely not the tax professionals. My tax preparer did not put our miscellaneous income on the…read morecorrect form under her supervisor's guidance. This prompted the IRS to contact us and tell us we had mistakes. We had never used a tax preparer and had never been contacted by the IRS! Our mistake. This office closes after tax season, so when you get those letters from the IRS no one is there. Ended up being forwarded to another office who immediately stated the other office did not do our taxes correctly, but they wouldn't charge us to fix them. For $550 I expect them to know where to put basic, normal tax info. Avoid if you can.