They say that 90% of accidents happen at home (the other half happen outside the home). So, ten…read moredays ago, I tripped over some air in my house. My wrist hurt. I iced it, my neighbor bandaged it, aleve, ice, aleve, ice, rinse and repeat. After a sleepless night, went to Advanced Orthopedics New England (AONE) Urgent Care in Enfield. Well run office. Busy as the proverbial hive, but organized. Three x-rays (why does spell check prefer x-rated?) later, multiple fractures. Wrapped in gauze, etc...."come back in 9 days". Today was the followup. My mummification gets cut off, three more x-rays. Dr. Berkowitz - Healing well, good bone density, but nothing stupid (my middle name) for 3 months. Which brings us to Nick and Angel. Nick is the cast guy, Angel his affable protege. Nick learned his trade in the Navy. Did an excellent job. One suggestion - PAY THE $30 OOP TO GET GORTEX CLOSEST TO YOUR SKIN!!!!! I can shower again WITH IMPUNITY! Back in 3 weeks for more x-rated x-rays. Can't say enough good things about AONE. 6 - stars

From the owner: Our goal is to improve our patients' lives by providing…read moresuperior, compassionate orthopedic care in a comfortable setting that exceeds expectations in quality and value.

I had my knee replaced a few months ago at NEOS. The surgery was quick and easy and the surgeon,…read moreDr. Kelly, was kind and professional. My recovery has been quick and much better than I anticipated, due to the surgeon's good work and also because of the amazing staff at the physical therapy practice. I love the general vibe at the physical therapy office. Everyone there is very friendly, helpful and positive even if they aren't your individual therapist. But my individual therapist, Craig, and my PT doctor, Hongshin were both exceptional. They are extremely knowledgeable, but just as important, they were kind, funny, patient and always listened to me. I have had a long history of being mistreated by the medical establishment because I live in a larger body, but I never felt this at NEOS. People treated me like an individual and my recovery was very quick and, although not painless, it always moved forward positively. I highly recommend my surgeon, Dr. Kelly, my physical therapist, Craig, and my physical therapy doctor, Hongshin.

I had an appointment that I could not keep and tried numerous times to reschedule. AI Emma was at…read morethe switchboard. My identifying information was taken. Emma stated it could not reschedule my appointment. I asked to speak to a human. Was told there is a ten minute wait. Fine. Emma immediately proceeded to repeat the office is closed (it was 10 AM on a Tuesday). "You can hang up now." I went to the office today to try to reschedule and was informed I have to CALL to do that. I proceeded to describe my experience from the previous day and suggested maybe they should contact IT or the AI provider because the system obviously is not working properly. My suggestion was met with indifference. And she repeated the only way to reschedule was to call. I was simply trying to reschedule but also help. I hope AI Emma doesn't eventually replace the indifferent human with whom I spoke. The confidence in AI Emma's voice when she said, "you can hang up now" was unprecedented. I am leery of what to expect if I follow through with my referral.

I've had an appointment for physical therapy for over a month. I have spoken with two receptionists…read moreabout it because they were making sure I had my referral because you need it for pt I call back today to make sure they have received referral and they tell me someone made me an appt for a nurse not pt and there's nothing they can do about it and the next pt appt is such weeks away. I've been suffering in terrible pain this whole time and can't do that. Not to mention they specifically told me they don't check referrals for days because they don't have the staff. Clearly this place at least on the clerical side is a complete mess. I wouldn't trust them to even properly put in the stuff for insurance.

It took 4 weeks to see a Dr. There. I had to continually call as they were waiting on referral from…read moremy primary care and would not follow up with them. I finally got to my appointment they were totally unprepared for my visit. They never followed up on any of my information so basically was a waste of time without xrays or notes from primary. They then recommended physical therapy, another 3 weeks wait time while I'm in pain going to consult on Wednesday. I'm sure it will be a joke Totally disappointed, they dont care!!!

6 stars!!! After a very complicated week of pain and making follow up appointment post leg and…read moreankle injury I was seen by Dr Campbell and his staff today. From the very first phone call to the exam I just had it was a pleasant experience. Dr Campbell was thorough in his exam and clearly outlined my treatment plan. He agreed to see me within days of my injury. I am a registered nurse and highly recommend him! His office is located in Wing Hospital, it's a small hospital but the care is top notch!

I had a knee injury and received top-notch care from Dr. Campbell. If you need to see an orthopedic…read moresurgeon, I highly recommend contacting his office. He and his assistant went above and beyond to get my operation scheduled very quickly and helped out quite a bit with my insurance. Dr. Campbell gave me great advice regarding post-op care and ways I could save money without forfeiting quality (in regard to a brace). I trust the quality of his care enough to take the time to post a review. I only do that when I receive awesome service.

The front staff personnel sent all forms prior to the appointment for convenience. The X-ray…read moretechnician was very accommodating and explained all procedures. The doctor was very helpful to explain the diagnosis and treatment along with a follow-up appointment scheduled with the very personable front desk office manager. Terrific experience l!!

I have recommended Dr Hakim Zagar to many colleagues. She has yet to disappoint anyone with whom I…read morehave spoken. Her office is efficient, pleasant and well-run. I have yet to wait more than 5 minutes to be seen and appointments are not difficult to get. Dr Hakim herself is personable, attentive and sympathetic yet not a pushover. Her treatments always start at the conservative end of the spectrum, moving only toward more invasive options after all other avenues have been truly exhausted. Her bedside manner is excellent and she not only listens to but hears what her patients are saying. I recommend her without any reservations whatsoever.

I was suffering from shooting pain through my butt and down my left leg -- sciatic nerve pain. I…read morehad tried chiropractic relief, rehab therapy, and received two cortisone injections to my lower spine. The pain got so bad I couldn't bend to put on socks or lift the mattress to make the bed. I had reviewed many local surgeons on line and settled on Dr. David Kruger in Bloomfield, Ct. Others have stated.he is a surgeon who will not jump at a chance to use his surgical skills and in my case, while he was reserved and serius about the possible outcomes of surgery, he was also quite confident he could help address my problem only after thorough review of my MRI. I too was not hoping for surgery but I had exhausted all other options and when Dr. Kruger showed me the arthritis affected bone pinching my nerve we agreed to surgery. Surgery went well, and Dr. Kruger performed an L3 and L4 laminotomy and foraminotomy. I had been worried about the recovery period, but all went much better than I could have imagined. I was home the same day of surgery and took one of the painkillers before bed. As the anesthetics wore off it was immediately apparent my pain was gone. I never needed additional pain killers and went to work the next day (I work at home so did not need to drive). Recovery was painless aside from some stiffness where the muscles were cut. Although I felt fine and thought I could return to playing tennis after a couple of weeks, the Dr. recommended I wait at least 6 weeks. I tried, but in the fifth week I played tennis on Friday, golf and tennis on Sunday. No pain, nor stiffness. Honestly, it hurt more to remove one of the staples than it did for the surgery, and this was an anomaly. I highly recommend Dr. Kruger as an honest surgeon whose main concern is working with the patient to find the best solution for their problem -- even if this does not include surgery. In retrospect, I am disappointed with the Dr. that had advised I get the cortisone shots (not Dr. Kruger, but the folks at Hartford Hospital) as it seemed the MRI presented ample evidence the shots would have no affect. Is is great to be pain free just in time for golf season and I am enjoying playing tennis multiple times per week. Thank you Dr. Kruger.

My right hip replacement was a breeze. Anterior hip surgery made for a speedy and uneventful…read morerecovery. Within two days post-surgery I felt better than I had in eight months, WITHOUT taking stronger medication than ibuprofen and acetaminophen. Three months in with no problems, and a completely 'normal' feeling hip, I am blown away.

Wonderful experience with Dr Mitts and BOA! They gave me my life back with an anterior hip…read morereplacement in November 2020. Kind, compassionate, professional, skilled..everyone I dealt with was terrific and accessible. The Force Therapeutics app was great to work with for my home rehab. And all this in between surges and slumps of Covid--unbelievable. I highly recommend both Dr Mitts and BOA (including PT). I am profoundly grateful!