1/14/26 @ 3:50 pm person @ register was completely useless…read more He was on his phone sitting down, and when I asked for help he told me what was on the shelf was what was on the shelf, didn't even make an effort to help. I have been going there for over twenty years and have never been treated this way. Went to Home Depot to get part I needed.

I went to your ACE on three different occasions to get a key cut, that said I have spent over a…read morethousand dollars at your store this year alone. On the third attempt to get a key cut the man told me the regular key guy was on lunch and he couldn't cut the key after fumbling trough books and the key stock explained it was my third trip to your store to get the key cut and I was going to leave a review explaining the poor service I received and I would like his name, he wouldn't give me his name, I insisted I wanted his name for the review, he then said my name is "Bill". on my way out I asked the girl at the register if the guy at the key counters name was Bill and she said no it's "Mike" said he lied to me and said his name was BILL, she shook her head and said his name is Mike. I hope the owner gets to see this review. As a customer, I can go anywhere, I can get a key cut at Walmart or many other places. I chose to give you my business, and your employee was horrible and lied to me, trying to cover his piss poor work ethic. He should be fired.

Great Experience!…read more Ace Hardware was a great experience from start to finish. The staff was friendly, helpful, and really took the time to make sure I found exactly what I needed. It's refreshing to shop somewhere where customer service still matters. I'll definitely be coming back!

I recently visited the DG Hardware store and received outstanding customer service from John. He…read moreasked me if I needed any assistance without me even asking. We had a pleasant conversation while he helped me with the items I wanted to know more about. I don't understand how people can have such different experiences at the same store, but I suppose employees can have off days.

It worries me that slowed has decided to completely cut off customer interaction at the check out…read moreline. Today we were ushered through to the self "checkout" lines. For the older generation scanning there own items, paying for their items through a machine is so impersonal. I Wish LOWES would have done some market research on how this was going to affect all age demographics. To stay ahead of this may I suggest you have a greeter at the front door advising older folks that your transitioning to a new and improved checkout processes. That you'll have someone walk them through it when they are ready to pay. May I also suggest that you have your friendliest and most patient tellers be at the self check out kiosks. That way they can ask how the person is paying before they start scanning items on the CC only kiosk. Someone that knows how to smile and can change the computer to accept a card payment. Someone how has PATIENCE dealing with the unknown.

Lowe's has gone beyond security cameras for their store. They have installed the dystopian…read moresurveillance tracking system! Pay attention as you drive in and out of their parking lot. I myself will not be shopping there nor anyone else in my family! And spreading the word. It needs to stop.

I rented the 19ft scissor lift. The specifications on the web site are not accurate. It was useless…read moreto me. Would not give me a refund. I'll never use them again.

It was good. Staff were friendly and helpful. Helped me load up my truck. Lots of nice plants.read more

Got my keys it was half the price than dealership. Good local family business. Walked right in and…read morewas took care of quickly.

From the owner: local business since 1953read more

Great place for toolsets and tools. Staff is always friendly and knowledgeable. Great selection on…read morewhat equipment.

I bought a titanium welder 125 in the palm coast store and it was defective. went back to the store…read moreto get a replacement and they didnt have one but was told by the manager they will get one tomorrow for me. went back and didnt have one , another manager told me they dont do that. I will have to go all the way to st augustine to get it. so I wanted to return it and they want to charge me a restocking fee of 25 dollars. what a bunch of thieves, I will never buy anything from there again and I am a member. NEVER WILL i buy a tool from there again.

Shout out to Ace Hardware in Bunnell for great service and being so helpful in repairing my…read moregranddaughter's scooter. Beyond expectations! Thanks, Kameron!

My friend went in to purchase a small watch type battery. Did not have his glasses and asked the…read morelady for help finding the battery and was blown off and simply told "Batteries are there" and ignored him. What has happened to assistance from store personnel and common courtesy.