1/14/26 @ 3:50 pm person @ register was completely useless…read more He was on his phone sitting down, and when I asked for help he told me what was on the shelf was what was on the shelf, didn't even make an effort to help. I have been going there for over twenty years and have never been treated this way. Went to Home Depot to get part I needed.

I went to your ACE on three different occasions to get a key cut, that said I have spent over a…read morethousand dollars at your store this year alone. On the third attempt to get a key cut the man told me the regular key guy was on lunch and he couldn't cut the key after fumbling trough books and the key stock explained it was my third trip to your store to get the key cut and I was going to leave a review explaining the poor service I received and I would like his name, he wouldn't give me his name, I insisted I wanted his name for the review, he then said my name is "Bill". on my way out I asked the girl at the register if the guy at the key counters name was Bill and she said no it's "Mike" said he lied to me and said his name was BILL, she shook her head and said his name is Mike. I hope the owner gets to see this review. As a customer, I can go anywhere, I can get a key cut at Walmart or many other places. I chose to give you my business, and your employee was horrible and lied to me, trying to cover his piss poor work ethic. He should be fired.

Great Experience!…read more Ace Hardware was a great experience from start to finish. The staff was friendly, helpful, and really took the time to make sure I found exactly what I needed. It's refreshing to shop somewhere where customer service still matters. I'll definitely be coming back!

I recently visited the DG Hardware store and received outstanding customer service from John. He…read moreasked me if I needed any assistance without me even asking. We had a pleasant conversation while he helped me with the items I wanted to know more about. I don't understand how people can have such different experiences at the same store, but I suppose employees can have off days.

It is so bad there are 3 reasons why!!! Terrible…read morecommunication! (. Don't even try to accommodate the customers) Rude staff every time I come! And people who are mad makes me mad Never Coming Again!!!

Found what I needed and got in and out quickly. I like the 10% veteran discount so I shop here a lotread more

It was good. Staff were friendly and helpful. Helped me load up my truck. Lots of nice plants.read more

I am done with this Home Depot. I guess the 150 something billion dollars they posted in gains…read morelast fiscal year wasn't enough so they apparently need more cost cutting measures... Quite some time back they took out all the lights in the small tools section so now you cannot see anything when looking through those aisles especially at small print on sockets or drill bits etc, but whatever... Yesterday I went in to purchase a new shower head. A relatively simple task except the assortment they used to have on display is about 1/3 of what it once was and the actual inventory even less than that. The one shower head I actually liked and wanted to purchase was displayed with a QR code to purchase "ONLINE ONLY". This is not only ridiculous I mean because I intend to walk out of the store with a part in my hand, but downright stupid. If I have to purchase an item online and have it delivered I am going to use Amazon to get it cheaper and delivered faster which BTW is EXACTLY what I did. I went home, did a quick search, clicked a couple buttons and now Amazon is reaping the benefits of Home Depot not having my shower head in stock. Great business model Home Depot...

Got my keys it was half the price than dealership. Good local family business. Walked right in and…read morewas took care of quickly.

From the owner: local business since 1953read more

Great place for toolsets and tools. Staff is always friendly and knowledgeable. Great selection on…read morewhat equipment.

I bought a titanium welder 125 in the palm coast store and it was defective. went back to the store…read moreto get a replacement and they didnt have one but was told by the manager they will get one tomorrow for me. went back and didnt have one , another manager told me they dont do that. I will have to go all the way to st augustine to get it. so I wanted to return it and they want to charge me a restocking fee of 25 dollars. what a bunch of thieves, I will never buy anything from there again and I am a member. NEVER WILL i buy a tool from there again.

Shout out to Ace Hardware in Bunnell for great service and being so helpful in repairing my…read moregranddaughter's scooter. Beyond expectations! Thanks, Kameron!

My friend went in to purchase a small watch type battery. Did not have his glasses and asked the…read morelady for help finding the battery and was blown off and simply told "Batteries are there" and ignored him. What has happened to assistance from store personnel and common courtesy.