Disappointing Experience -- Poor Follow-Up
My experience with Hamilton Electric of Toano, VA was disappointing.
We hired Hamilton Electric to address several electrical issues at our home in August 2026. After approximately 3 1/2 hours of work, the only completed repairs were to overhead light fixtures in our garage and a storage area. Unfortunately, the light in the storage area stopped working again the following day.
The total bill was approximately $300, which ultimately left us with only the garage light repair functioning properly.
I also asked several times for an estimate to install outdoor path lighting, but I never received the estimate or a follow-up call. After the storage-area light failed again, I contacted the company and asked that the repair be corrected. I received no response. I then requested a refund for the portion of the work that was not successfully repaired and, again, received no response.
I understand that electrical problems can sometimes require additional troubleshooting. What was most disappointing was the lack of follow-up after I reported that the repair had failed, despite my repeated attempts to contact the company.
Based on my experience with the incomplete repair and lack of communication afterward, I cannot recommend Hamilton Electric. read more