it was one of the easiest car by a experiences we've had yet! James was amazing from the first…read morecontact to the end of the deal! James was professional, courteous and very knowledgeable and explained every aspect of the transaction and got us in and out very quickly! we highly recommend this dealership if you're looking for a great experience!

I wanted to update my review to reflect that, after 1 whole month, we were able to pick up our Ford…read moreF-150, but not before the owner called my husband into his office to accuse him of leaving a dishonest review and telling him never to bring our vehicles back to Stott for service. Apparently, poor customer service starts at the top! It's easy to be professional when you're making a profit off your customers, but apparently much more difficult if they have to actually work. -- We've had an incredibly frustrating experience with the service department at Stott Ford. What should have been a straightforward repair has dragged out for over three weeks with minimal communication from their team. The service manager has shown little to no accountability or advocacy on behalf of the customer. Instead, we were left to act as the go-between for two separate service departments and their respective managers--something that should never fall on the customer. Getting any sort of update has been a challenge. Calls to the service department often result in being left on hold for 15-30 minutes, only to receive vague or incomplete information--if we get a response at all. I even followed up with emails yesterday and have yet to hear anything back. It's deeply disappointing to see such a lack of professionalism and customer care. We expected better and unfortunately cannot recommend Stott Ford based on this experience.

Easy to get an appt. I was concerned about my Volvo transmission. They were very thorough and did…read morenot overcharge me. I will use them again and trust their work!

Precision Motor Works is one of the most reliable automobile repair shop I have ever known. The…read more working conditions that I have ever encountered is impeccable. I have been in back in Hendersonville now for eight years and I have had the pleasure of knowing Raphael for at least seven of those years and he has worked on all of my car. He's honest he's fair. I just love Raphael and his brother Eric they are the finest mechanics I have ever known you won't be sorry for letting them work on your car. Thank you Precision Motor Works

I visited Andrei's shop last Saturday, his team did an oil change on my vehicle, service was prompt…read moreefficient and price was fair. I will be visiting him back from Charlotte.

LAV Motors is the gold standard for auto repair. Honest, professional, efficient, and genuinely…read morecustomer-focused from the second you walk in. They diagnosed the issue quickly, explained everything in plain English, and gave me a great price without any of the usual shop nonsense. That alone is five-star behavior. But then they went above and beyond--they washed my car for free as a bonus. Clean car, fixed car, fair price... that's a triple threat. My vehicle left looking and running better than it had in a long time. It's rare to find a shop with skill, integrity, and customer service all in one place, but LAV Motors nailed it. If your car needs help, skip the stress and go here. These folks are elite.

Stacy and his whole team handled my situation with the highest level of professionalism and with an…read moreamount of compassion that I've never had with any service. I was stranded without a vehicle due to having to ship the part I needed in. Stacy helped get me to a hotel for the night and even came and picked me up in my own vehicle and took me back to the shop to handle business. I couldn't be more thankful that I found a shop like Stacy's while I was in town and I couldn't have been happier with the service and customer service I received. 10/10 would recommend taking your vehicle here.

DON'T BE FOOLED AND GO TO THE OLD ORIGINAL LOCATION IN EAST FLAT ROCK! That has been bought out by…read morea cartel group with money behind them and so sorry work. New name and location behind O'Reilly's auto parts, called HILL'S COLLISION. Owned by the Hill's and taken over by the kids! Great work and still reliable and informative. Have taken two vehicle there already!!!

car looks new again, work and materials warranty, was recommended by my insurance company, would…read moreuse again and recommend to others