Will rip you off on a car that will be broken down! Dont buy front this shady business.read more

Amazing customer service, appreciated the fact that I could text the address of pick up and drop…read moreoff to ensure it's accurate. Let me know when they were on the way to pick up location. Also confirmed once it had been dropped off where it needed to go. Convenient card payments accepted. Very quick amount of time to put car on the truck. Will call again if I ever need a tow! Thank you!

If you need a tow, don't call them. My son's car broke down and I requested a tow. State Farm…read morecontacted them. After 2 hours I was still waiting. I called the number and got got their voice mail. Sounded like a crackhead left the message. After another 30 minutes I called State Farm and they couldn't get a hold of the "24 hour 7 days a week" company. Here I am still waiting 4 hours later. I could have pushed my car home by now. AVOID THIS PLACE!

I had occasion to use this towing service a couple weeks ago and I highly recommend these guys. Not…read moreonly were they prompt and professional and courteous, but their prices are extremely reasonable.

The service time was prompt. The driver of the tow truck was professional, courteous, great story…read moreteller, and made the trip in the cab comfortable. Drove me home because I did not have a vehicle or anyone available to pick me up. I would highly recommend this towing company. Sherry B

I had a non-emergency situation.........my car was broken down in a parking lot, and I asked it be…read morebrought to my home so I could fix it. Service was prompt, and the car (being AWD) was towed properly for its own safety. The price was what I was told on the phone. Pricing was competitive compared to other regional companies, so my only complaint is that I WISH it was free. Slim chance of that happening though right???

After my daughter connected with this person she then asked how to pay, He did not respond to her…read moretext. he then towed her car and when he reached out for payment after 1 AM she had fallen sleep. He then filed a police report stating she "refused to pay" (NOT TRUE) even though she asked up front how to pay and he did not tell her. He claimed "i did not see her text asking how to pay because another text came in" He then impounded her vehicle and told us we had to pay an additional "non payment fee" All in all, he charged us $120 for towing (although he never took it to where it was meant to go, charged us $120 for impounding it AT HIS GIRLFRIENDS HOUSE (not even an impound lot), then an additional towing fee $200 to take it to the impounding lot after taking it to the police department, then an overnight fee of $40 TOTAL $480 to take us NO WHERE and cause a massive headache for a 20 year old woman that then had to go to the police department once he filled an erroneous police report. Our 20 year old needed a police escort to get her car from this crook. DO NOT USE THIS PERSON HE IS TRYING TO ROB YOU! we then ultimately hired a different company to take our car to the Subaru dealership he was hired to take her to and paid another company to do his job.

From the owner: Quick response(under 30 min response time)Professional service. Emergency Towing 24/7 We always get…read morethe job done. Residential or Commercial. We're committed to great service.a lot of times we respond from downtown so we’re V 20 minutes away unless on a call

First time my car ever broke down. I was freaking out and was afraid it would cost me an arm and a…read moreleg to get it home. Thankfully, when I called their company, I was greeted with a nice man on the phone. He gave me an estimated price of $144 dollars, which was much more affordable than originally expected. After I paid, he sent one of his men to tow my car. Even though it was pouring rain outside, they still got my car back home. I felt like a weight was taken off my shoulder. I am very grateful for the excellent service they provided.

Needed two tows!! I had first tow on a late Saturday afternoon. Response to my call was incredibly…read morefast 10 minutes from hangup to truck arrival. Rate was reasonable and because I had no idea what shop to car to the owner/operator offered me a flat rate to get it to a shop the following week. So happy he kept his word and responded within an hour to take the car to a local shop at the quoted rate, polite, courteous and customer friendly. If I ever need another tow in this area I know who who call.

Best people i ever call dad and son show up fast and take care of my car very knowledgeable of what…read morethey are doing I recommend this company 100%

Our vehicle broke down in a parking lot in Lorain. I phoned them up, and they told me they could…read moreget it in about 20-30 mins. I asked them to bring it to my house so I could fix it here. It arrived at my house about 45 mins after I phoned them. My home is 6-10 miles from our break down location. I wish it was free, but outside of costing more than "cheap me" wants to pay, I have no complaints. They put the car safely in a spot on the drive where I can work on it and solve its issues. Thank you to DYMS/Rivera for prompt service.

they took my money and never came then $200 worth of cash apps came off my card by 2 different…read morepeople going thru a police report and bank to dispute the money

From the owner: On The Low Towing and Recovery is a reliable and professional towing company that has been serving…read moreCleveland and surrounding areas in Ohio since 2021. But is an extension to our other company established in 2014. As an independently owned and operated business, we take pride in providing top-notch towing and recovery services as well as full roadside assistance and auto repair to our local community and beyond. Our team of experienced and skilled tow truck operators and ASE Certified Technicians are available 24/7 to assist with all your towing and roadside service needs, no matter the time of day or night.