Great animatronics, the Associates were friendly and upbeat. The store was clean and the…read moretemperature was exceptionally pleasing.

No open regularly, it's just a seasonal store. Maybe if it was a year round store and catered to…read moremore than just Halloween it would do good

I'd give a negative star if it was a choice, as I never received my product. Placed my original…read moreorder on 9/30. And it's It's been over 2 weeks since my order was shipped back to them because it was delivered to the wrong address. I've contacted the company several times and even had a live chat with someone twice. All i get is " someone will contact you in the 24 hours ( or soon) about your refund". 2 weeks is plenty of time to push a button and issue a refund! This has been the worst experience I've ever had purchasing anything on line. Will never order from them again and advise you don't either. Get it together Holloween Spot!

Terrible customer service. They didn't ship my package until 1 day before estimated delivery date…read moreand have not given any notice to me. I'm going to receive my package 5 days after the estimated delivery date. They said the estimated date is just "estimated." Ok. But couldn't you send me an email that I would receive my package 5 days later than the estimated date, at least? The most important thing is they're service. They are very very rude. Be cautious if you are planning to order from here.

We booked Spiderman in September for my son's bday and he was Amazing!! No pun intended. Literally…read morethe Amazing Spiderman! would totally recommend them for your next event as Im sure i will use them again someday! It was for my son's 3rd birthday- even though he was scared at the beginning, Spiderman made sure to keep everyone entertained for the length of his visit and we had ages ranging from 3-12! All the kids particiates in the activities! Also Spidey had many tricks up his sleeve! He was fun!

We used Fairytale Headquarters for my daughter's fourth birthday party at our home. As a surprise,…read morewe had Elsa come visit. She was so in love with her and Elsa (Taylor) was so engaging with all the kids, stayed in character the entire time, and had precious activities the kids all adored. Every single guest commented to me during and after how impressed they were with Elsa (including the two grandpa's who generally are impressed with nothing, particularly princesses). Here's wishing we all have someone in our life who looks at us the way my daughter looks at Elsa!

Went here to get my daughter her sweet 16 balloons. The associates were very friendly and patient…read more At first, I didn't know what I wanted. -Great customer service -Friendly staff, including the manager -Huge selection to choose from. -Large store -Very clean and organized

Sad that they are closing. I loved getting my daughter's birthday balloons from there. There were a…read morelot of items gone, but they did have a large selection of Halloween costumes @ 80% off. There was also a large selection of kid's party theme item @ a very discounted price. I'm sure the closer to closing there will be better discounts.

Truly Enchanting Entertainment made our Halloween Trick or Treat event at Woodchase Park a smash…read morehit. They were definitely 5 out of 5 stars! More than 680 park guests enjoyed Anna & Elsa, Captain America, Face Painter, and Balloon Artist at the event. The staff was very professional. Kids loved taking photos with the characters. The balloon artist and face painter were huge hits and served hundreds of children. We look forward to having more characters out for our Christmas Celebration and future events!!

Truly Enchanting Entertainment did a wonderful job! They communicated well throughout and were…read moreright on time for my daughter's birthday party at her school. They truly went above expectations. We had Owlette come entertain the class. She played games, read stories, and even helped things run smooth for all the kiddos. My daughter and her friends loved every moment. I will be using them again in the future!

After calling several different companies, Pam sold me on her Mickey Mouse. She described the…read moreactivities that Mickey would lead the children through, told me that Mickey would speak to the kids, and assured me that Mickey could engage a group of kids under 5 years old. On the day of my party, Mickey started late, could barely see out of the costume, was inaudible, and completely unable to engage the children. When I look back at the video footage, I get even angrier at the lack of energy that Mickey displayed at my son's birthday. Mickey didn't even stay for the full hour. The children were bored and uninterested. To make matters worse, Pam called me the night before the party to see if MY husband could buy batteries for HER stereo. Turns out my venue had outlets, but it didn't matter because the stereo did NOT work plugged in.

So glad i found this company as others had unfavorable reviews. Pam was easy to deal eith and…read morestraight to the point. Booking was simple and Mickey Mouse showed up and was sure entertainment. You can tell he has been doing this for a while. The kids loved him. Thanks for a great experience at the party.

Great service! Arrived early and ready. The kids loved it and had a great time. Definitely…read morerecommend for your next event.

We hired Magic Funny mascots again for my other daughter's third birthday. We paid $400 for 1 hour…read moreof Minnie and Mickey. They did a great job, but my only complaint was that the owner kept complaining that the mascots were hot and rushed them inside without doing a grand entrance for my daughter's birthday. However, I don't think the kids noticed.

Princess Parties of Houston is a fantastic company. They were prompt in communication, and were…read moreaccommodating. Princess Elsa (Abby) was punctual, and communication with her was a breeze. She called days in advance to confirm the time and venue. This sets my mind at ease knowing that they remembered my event date, and I didn't have to call them to make the confirmation. Mothers would understand the importance of this. My kids and her friends had so much with Princess Elsa. They sang, danced, read a story, and played games. After Princess Elsa left, the kids can't stop talking about the meet-up with Princess Elsa. I would hire them again for future parties. They played a big part in making my kid's birthday party a success. P.S. Deposit has to be made in advance to reserve the date and the Princess of your choice. Full payment has to be made one week before date of event.

Fantastic!!! We Booked "Belle" to come to our 4 year old's birthday, and she was a hit! Such a…read moremagical experience for the kids, she was perfectly in character, she looked dazzling in person (even the adults were impressed) and worked overtime to make all the kids feel special while still showing extra special attention to the birthday girl. The whole experience (from booking, to confirming details, to the day-of) was flawless, awesome customer service. They were prompt with communication and follow-ups. Can't recommend enough!