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    Houston Hero Headquarters

    5.0 (6 reviews)
    Open 9:00 am - 9:00 pm
    Updated 3 weeks ago

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    Response time

    12 hours

    Response rate

    100%

    Services - Houston Hero Headquarters

    Face painting

    Party characters

    Houston Hero Headquarters Photos

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    3 years ago

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    LeeAnne D.

    Thank you so much! I will give Spider-Man your high praise!!

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    5 years ago

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    LeeAnne D.

    Thank you so much. I'm glad your experience was magical!

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    6 years ago

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    LeeAnne D.

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    8 years ago

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    LeeAnne D.

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    8 years ago

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    8 years ago

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    (10 reviews)

    Galleria/Uptown

    Samy was very friendly and professional. My family had so much fun with his team. His employees…read morewere Elmo and Cookie Monster. Best day ever!

    **EXTREMELY BAD CUSTOMER SERVICE, BE AWARE, NOT WORTH IT****…read more Someone recommended this company to me, so I decided to give them a try. I call Wednesday 3 days before my event, I know is last minute. The guy said he didn't have a sonic available, but he can rent out the costume. I was extremely happy , I had announced for my party that Sonic was going to be there. He told me on Friday he can meet me up by the Galleria to drop off the costume. On Thursday, something came up for Friday for me, so I texted him and was checking his meet up time on Friday, because I had to leave the Galleria area at 10:30am, and drive far from Houston. He tells me if we can meet at Plaza America at 11am, I explained to him my situation and just simply asked if the Galleria address I had provided him was far for him, he didn't respond back. Friday morning I just greet him and text him "GM" he sents me a big paragraph that he can't and that he has other important things to do,he doesn't deal with schedules and some other unprofessional stuff etc.. I tell him "Can i call you, is better to talk". Well he blocked me (lol) and I decided to call him on private and he answers the call. ( Definitely professional) I greet him and introduce myself and tell him is better to talk , because in messages it sounds rude. He's like " I am driving and I can't talk to you right now, I told him so are you able to meet me up? He said No, I am not going to rent it out to you, you changed the schedule, I tell him that I didn't change anything I simply asked a question, you didn't respond back at all, I told him I can meet him up at 11 am and he says no I am not in that area anymore note: he was the one who changed the exchange location. Well he hung up on me. I was never rude to this guy or treated him bad, it looks like the guy was having a rough day and took his anger on me. He needs better communication skills and learn to treat all customers the same way. Now I have a sad 4 year old who will be destroy on Saturday, because Sonic won't be attending to her party. *****I do not recommend this company, they are not reliable and not professional. Please don't let this happen to your kid********** Update: after Owner replied. 5/22/2022 Money is not a problem, we never spoke about payment or sayin to pay at first. You can tell from his reply he doesn't know what customer service, he's trying to make me look like I'm in the wrong by not giving him a payment, this is sad. Wishing this owner the best of luck and hopefully he can learn some manners and not take his anger on others, definitely communicating skills! Also don't block people! It is not professional

    Neverland Balloons and Facepainting - Neverland Balloons

    Neverland Balloons and Facepainting

    (36 reviews)

    This talented duo: Balloon Josh (balloon twisting) and Amanda (face painting) was at our church's…read moreCentral Park service this past Sunday. They worked tirelessly creating amazing balloon art and beautiful face paint designs. Out of balloons, Josh made Moses, anime characters, Disney princesses, and even replicas of individuals. He also made Beauty and the Beast enchanted rose, unicorns, swords, motorcycles, emojis... Pretty much anything you can think of, he can create! I asked for Cinderella and it turned out beautifully: Long blond hair, pretty face, shiny interlocking blue balloons for the gown. For the face paint, there were 2 pages of different artwork to choose from and included unicorn horn, animal print, butterflies, hearts & more. A couple people asked for flags / other items and Amanda was still able to deliver a fantastic finished product. For example, one person wanted the flag of Haiti painted on, which is not an easy flag to draw. Amanda looked at the photograph and drew it really well, then added some sparkles and glitter. When it was my turn, I chose one of the fancy eye designs: Roses and leaves, along with a bit of shimmer. Amanda did a lovely job. I loved the two toned colors that were used: Light pink + deeper reddish pink for the roses and forest green + pale green for the leaves. It looked absolutely gorgeous. After, everybody complimented me and admired Amanda's handiwork. All who received balloon art or face paint were completely satisfied and enjoyed the experience of receiving it. Joshua and Amanda are true professionals and so incredibly sweet, personable, giving and work hard at their craft. You definitely will not be disappointed by hiring them, as they bring magic to any party or event!

    They were on time and their product was made with exceptional materials. I've used other ballon…read moreartist before, but he far exceed my expectations. This was not your basic dog balloon artist, He created a fire truck, light sabers and blasters. The young lady who did the face painting was amazing. She was able to do amazing designs without needed 30 minutes, like some artist do. I highly recommend them for any event!

    Houston Characters

    Houston Characters

    (2 reviews)

    I highly recommend NOT using Houston Characters. Setting up a Mickey-like character was easy…read moreenough on the phone - I indicated that I wanted Package B: 45 minutes of Fun & Games. They took my deposit via phone. My party was going from 10 am to Noon for a bunch of 2-3 year olds, and I booked the character from 10:30 am to 11:15 am so that the kids could dance, play games, take pictures, etc from 10:30 to 11:05 am, and then we sing happy birthday and finish up at 11:10 am (my pizza was being delivered at 11 am). I was told the day before that the character would call me in the morning to find out if the party was indoors or outdoors so he would know what shoes to bring. I never got a call in the morning, so at 9:40 am, I called the main number and no one answered. I called again at 10 am and got someone and they said the character was on his way and that he had picked up both sets of shoes. At 10:35 am, no character still, so I called again and the lady told me that the character was there (he supposedly had messaged her), but perhaps he was parked down the street getting dressed b/c he would be coming in costume. The character showed up at my door at 10:48 am - NOT in costume. He spent about 5 minutes setting up his speaker/iPod, and then asked for payment before getting dressed (which I had ready for all of the vendors that day so I went ahead and gave it to him - I wish I hadn't but at this point I wanted him to hurry up and get the show on the road!). He then went upstairs to get dressed (another 5-7 minutes). When he finally came down and made his entrance, it was 11:05 am - a full 35 minutes AFTER he was scheduled to start! Mind you, the pizza had already been delivered at this point and was getting cold. The character did 15 minutes of dance to songs (one of the songs he pulled out a parachute to lift up and down). No games were played. Then at 11:20 am we started taking pictures. At 11:27 am we cut the cake and had the kids start eating lunch (at this point we were running 30 minutes behind b/c of the character being so late). The character pretty much just stood around for the rest of the time since the kids were all eating. All in all, I paid for a package that included 45 minutes of Fun & Games. Not a single game was played. The Fun was only for 27 minutes and the rest of the time he was standing around b/c he came so late. I don't know why the character was messaging the main office that he was at the location on time when he wasn't! What's even more annoying is that I spent a good 45 minutes on the phone during my daughter's birthday party dealing with the situation (when I should have been enjoying the party!). I called them the Monday after and was told that someone would call me back by Wednesday to discuss the matter. No one called. I have called another 3-4 times since then over the course of two weeks and left messages, and no one answers the phone or returns my call. Overall, I do NOT recommend using this company. Customer service is lacking and they have no sense of keeping to a schedule. Starting 35 minutes when you are only scheduled for a 45 minute session for a 2 hour party is completely unacceptable. Even if you stay the full 45 minutes just standing around to kill time to hit your 45 minutes, it's not acceptable to arrive that late!

    This company was amazing. The initial transaction over the phone was very professional. For a 30…read moreminute sponge bob show they took a 25 dollar down payment over the phone by credit card and 100 dollars cash when sponge bob arrived. The lady who came to impersonate sponge bob came in the house first to set up her radio. She was very professional. She took the rest of the money I owed her in cash at that time before going to put on the costume near her car. The kids enjoyed the show and were still talking about it the next day. Everyone got to dance, take pictures, and sing happy birthday with sponge bob. I was dangerously close to putting on my mud mask and doing a clown routine for the kids (which would have been a disaster). I really feel blessed that there was a company that did not charge as much as the others and still made my daughter's birthday party an awesome one that she will always remember!

    Houston Hero Headquarters - partycharacters - Updated May 2026

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