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    Hallmark

    3.0 (1 review)
    Open 10:00 am - 9:00 pm

    Services - Hallmark

    Cards and stationery

    Gift shops

    Hallmark Photos

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    12 years ago

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    The Artful Cookie & Gift - Cookie Bouquets

    The Artful Cookie & Gift

    (1 review)

    Where to begin .... We were so excited to be sending our…read moregrandson his first cookie/candy bouquet! He's 4 and a half. We called the store on the Thursday prior to the long weekend to ensure delivery to be made on the Tuesday- his first day of school !!! Sadly Nana and Papa are far away and couldn't share his first day of kindergarten. We were absolutely heart broken to find out the store delivered the next day - Friday !!! So the moment/excitement to the day... irrelevant, lost and gone forever. We called the store, so upset and they agreed to give us a full refund-we would have rather had the experience but at least they honoured service levels ... NOT !!! NO, What the ?? We waited until the following Wednesday still waiting for our credit of $70+. So we called back the store, spoke with Sam, who apparently runs the store owned by her parents- We did ask for parents name but quickly told None of our business and that we were not going to get the refund as promised during our prior call. She would refund the $10 delivery. I asked if she truly understood the disappointment of what happened and was told she really didn't and couldn't care less. I asked to speak to some else .... No. So I again repeated, you didn't deliver as requested, you spelt his name wrong, you agreed to a full refund, then that didn't happen but you couldn't begin to understand why we would be upset. We had the pleasure of dealing with the prior owner Grace for many years and always such great experiences. So... in the end ..... GO SOMEWHERE ELSE !!!!! so that you don't go through what we did ... they truly don't care. Oh, did I mention Sam chose to hang up on us too ??? The world is small Sam.... You made a choice in how you handled the business ... yours and ours. We will continue to share our experience with you and Artful Cookie every opportunity we get, solicited or not. Bob and Vicki

    From the owner: So Much More Than a Cookie Store!read more

    Canada Trading Company - Dive into our Native Northwest collection, featuring stunning artwork from Indigenous artists.

    Canada Trading Company

    (13 reviews)

    $$

    Canada Trading Company: A Niagara Falls Must-Visit…read more Located in the heart of Clifton Hill, the Canada Trading Company is much more than a typical souvenir shop. It is a massive, well-organized emporium that expertly blends classic Canadian mementos with high-quality collectibles. Visitors are often drawn in by the impressive life-sized animal displays and rustic, lodge-like atmosphere, making it a fun photo op as much as a retail destination. From authentic maple syrups and plush toys to unique home decor and Indigenous-made crafts, the variety is staggering. While it can get crowded during tourist peaks, the wide aisles and friendly service ensure a pleasant shopping experience.

    High end tourist / souvenir shop. I purchased a hoodie for my dog along with other accessories and…read moreteas. Store was clean and the selection was great. They even sold Crocs here. Everything was great until I went to the register to check out. I paid for my items once, received confirmation from my bank via text at 8:51pm. The cashier insisted that the store didn't receive the transaction and to charge my card again. He retrieved what appeared to be the Supervisor, who insisted again to charge my card and that the text from the bank wasn't sufficient evidence of me paying. Against my better judgement while have my child begging for these items, I did indeed charge my card again. Especially after being assured if I emailed the Manager, it will all be sorted out. I charged again at 8:59. Ultimately the store received my money twice. I was refunded the next day, after emailing the Manager to sort everything out. I was pleasantly surprised at how this was resolved. The only thing I will say is that the workers and the women from accounting who called me all said, this happens often. Here's a tip, get the POS system looked at so another customer doesn't have to experience this.

    Hallmark - stationery - Updated May 2026

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