Shout out to Kelly!…read more We've purchased two vehicles through this dealership now (Highlander and a tundra) and we would highly recommend them to anyone looking to be treated with respect when purchasing a vehicle! We've been through the ringer with shit car sales men and dealerships, but this was a great experience! Thank you again!

Hey Treasure Valley..., These guys over at Boise's Best Auto Dealership will be able together you…read moreinto your Dream Car. They've helped me out, it's always my pleasure to see these guys they fell like family.

Matt was incredibly helpful in not only displaying and showing, but also advising me on how best to…read moresell my van. It was a seamless experience, allowing me to get a fair price for my vehicle. Highly recommend!

During a cross country move from Seattle to Denver, our Subaru Impreza started making weird noises…read more We were in Boise around 5:30p during the pandemic, so we were very worried no one would take a look at it that same day (were car shops essential businesses? We also weren't familiar with Idaho's governing on the matter). We managed to call a few places before they closed but most wouldn't see us that same day. We were recommended here. Matt and his team were unbelievably fantastic. They stayed late that day (on a Friday) to diagnose our issue. They would have tried to fix it that night but didn't have the necessary parts & needed to wait for Subaru to open up the next day. They were also extremely communicative, making sure we knew what the problem was and what they were doing to fix it. It was very clear they were the best Subaru expert mechanics in town. When all was done, it was also much more affordable than we expected. We still got to Denver on Saturday with no car problems!! All thanks to Boise Auto Arena. Cannot express how much we recommend the team. PS we got to play with 2 cute dogs while we waited :)

My experience Brandon Woodhouse at Peterson Toyota was great. He was easy to work with, picked us…read moreup at the airport, and had me in and out of the dealer in under 2hrs. The truck purchased was exactly as described and again Brandon was great to work with in this purchase.

My interaction with one of the technicians is laughable at best. I am having an issue with the…read morecruise control so the technician came in and asked me questions about the problem, so I told him when it occurred and he told me that he is not sure how to reproduce it. Ummm isn't your job to problem solve? Is that not why you went to toyota technician school ? I told him I had a 2023 tundra and also a 2016 before and have never had this problem, he then proceed to inform me that the 2023 was stronger and better at towing then the 2017...FALSE. I looked it up and the 2017 has a bigger motor and more horse power and torque. Please tell me why I am more informed than the technician that is working on my truck? A simple google search would help you sound intelligent rather than ignorant, but they want to charge you a 100.00 diagnostic fee for what? Apparently I can solve my own issue and answer my own questions. This is the worst customer service experience I have ever had, the staff is mind blowing uninformed and so poor trained on customer service that I am amazed that they are in business. I was also told by this technician that in 2016 toyota only made 1 motor size for the tundra...again he was wrong. I almost laughed when he said that because he works for toyota and is a technician, I am the guy that bought the truck and decided on the trim package and drivetrain for the truck...but he attempted to tell me that I was wrong...how sad that this is the face of Peterson Toyota. DO NOT PURCHASE HERE BECAUSE THIS WILL BE YOUR FUTURE INTERACTIONS WITH THE STAFF AT PETERSON, THEN THEY WILL TRY TO NICKLE AND DIME YOU WITH A 100.00 DIAGNOSTIC FEE. CUSTOMER SERVICE IS DEAD AT PETERSON AND SO IS PROPER TRAINING. READ MY GOOGLE REVIEW FOR MY OTHER INTERACTION...THIS PLACE IS GARBAGE AND BUYER BE AWARE.

I bought an older model RAV4 two weeks ago by placing a hold on the car and picking it up the next…read moreday. The price seemed slightly higher then I expected as I wrote the check but I chalked it up to taxes etc. Before I had a chance to check with the dealership the manager called me to apologize for overcharging me by not deleting the deposit. They immediately sent me a check. I appreciated all the interactions with this used car dealership. The car itself was accurately described with all its flaws. I had such a good experience, I'd recommend this organization.

Been trying for months now to cancel an extended warranty. I have emailed several times, sent a…read moresnail mail and spoke to the finance department a few times. They have ignored my requests, made up excuses and lied to me.

Would absolutely recommend to anyone looking to purchase a new vehicle. Our Sales Rep Zach and…read moreMavericks owner, Freeman, went above and beyond to make my husbands and my dream come true. We'd been scouting the state, as well as adjacent states to find our dream truck for 5+ years. Our prior vehicle was on its last leg at this point. But we had been holding out for the only vehicle we thought worth driving. Huge shoutout to Zach and Freeman and everyone involved in making our dream come true. We are so grateful for the strings they pulled to get us into our new Tacoma and we have never been happier. On top of that, the buying process was superior to any other dealership I've been to. And the entire sales team was kind enough to congratulate us on our purchase and bring such warmth to the transaction. If ever we need another, we will be back!

Tried to call in about a vehicle on Saturday in the afternoon, during business hours, was told the…read morevehicle I was interested was still available and to come Monday morning for a test drive and possibly work a deal since we live 4 hrs away. Drove up Monday morning and got there at opening and was told the truck was sold Saturday at the same time I called, also to note the vehicle was still listed on their website, Facebook, Facebook marketplace. The man who greeted us in the lobby was super nice but the salesman that came up when we said the vehicle we were looking for was a little rude and pushed us away for not knowing the truck sold. I had a lot of hope for this dealership, but not sure I will go back unfortunately.

Ken in Service was outstanding! I took my Crosstrek in for…read morea typical oil change and a check on the temperature variance for my A/C because it just didn't seem to be blowing a reasonable amount of cold air--even after being on MAX A/C for 15 mins. Ken let me know very quickly that I had a failing compressor. He then told me it would take a few hours to replace and without skipping a beat, offered me a free loaner to use since I had loads of errands to run that day. Within less than 3 hours, Ken contacted me and said the work was complete. I picked up my car and Ken handled all the paperwork quickly and professionally and I was back on the road in my own car with icy cold air--which was really appreciated since the temps have been in the 100's lately. Thank you, Ken for your courteous, professional and fast service. Stellar work by LHM Subaru!

I purchased a used vehicle with 60k miles. In the first month it had ac issues, brake issues, some…read morekind of engine rattle with acceleration after they repaired the ac compressor, they also tried to say that this was like this when they sold me the vehicle.... I solely purchased from a brand dealership with the expectation that it would be safe and reliable. Unfortunately, my experience after the sale has been extremely disappointing. Since purchasing the vehicle, I have experienced ongoing brake concerns that have required multiple visits to the service department. Despite explaining my concerns and bringing the vehicle back more than once, I left feeling that the issue had not been identified or resolved to my satisfaction. Because I was still concerned, I chose to have the vehicle evaluated by another mechanic before returning it to the dealership again. This time my favorite shoes were left in the loaner and were stolen from me. I called several times To ask about them thinking there may have been a mistake.... Nope the gal working in the loaner returns stole my shoes. As a customer, I found this process frustrating. When it comes to something as important as brakes, I need to feel confident that my concerns are being taken seriously and that my vehicle is safe to drive. Based on my personal experience, I no longer have that confidence. I recognize that others may have had positive experiences with this dealership, but mine has left me feeling dismissed by my request from the service department, the assistant service manager, and the manager. I am genuinely concerned about the reliability of the vehicle I purchased. My experience as a very mechanically inclined individual diagnosed my own AC problems in front of the mechanic and the service manager. The fan relay went out on the radiator and when they went to repair it, they found the motor was blown and not only that they damaged the wiring harness, so my AC also runs intermittently, but they say nothing is wrong with it. The dealership had an opportunity to inspect this vehicle, performed service immediately before sale, plus knew the vehicle's condition, and either failed to identify or failed to disclose a safety related defect. At this point, I am hoping the dealership will work with me to find a reasonable resolution, whether that means taking the vehicle back or helping me transition into a different one. This review reflects only my personal experience and opinions as a customer.

I will update you after tomorrow of the results of and explain my entire experience with this…read moredealership and the management. To be continued...

Just a bunch of liars, from start to finish! Don't waste your time or your hard earned money!read more

We recently worked with Nikki at Mercedes Benz of Boise to purchase a new Mercedes Benz…read more Nikki made it a pleasurable experience, easily handling the inevitable questions that arise when going through the process of ordering a vehicle. She flagged a potential problem involving the wheels/tires I had selected and suggested an alternative that turned out to be a great solution. She also alerted me to the default headliner MB placed on the order and suggested an alternative that is a much better choice. Nikki's a patient "problem solver" at heart, and she sought to find the outcome that got us to the 'finish line.' If you're in the market for a vehicle at Mercedes Benz of Boise, I encourage you to ask for Nikki. Signed a couple of happy first-time Mercedes Benz owners.

The salesperson (Nikki) was well informed and very pleasant to work with…read more Still making decisions but MB Boise is in the running!

Excellent experience and excellent dealership. Dan and Heather are fantastic! They work hard to…read moreget you in the best car for your budget.

Best car buying experience. Set up an appointment with…read moreJosiah. He had a couple cars pulled out for us when we got there that we had seen online. Josiah was super knowledgeable about the car and features. He was not pushy at all. Very nice relatable and honest. Just a genuine guy. He didnt try to sell himself or the car. He just answered my questions told me about the features. He just educated us. It was great! Scott the sales manager who ran the numbers, he came out and spoke to us. He didnt hide in an office. He told us about multiple promos running now and said hed work up all 4 options for us. He was super fast at it too. He was super nice and relatable. We worked with Eugine to sign papers. Super quick and easy. Then Josiah walked me through everything in the car! It was great! Thank you!!!​​

I was a first-time car buyer, no idea what I was doing, and honestly not great credit, I sent in a…read moreinquiry expecting only to be approved for a POS but they made some magic happen, it's more than I could have imagined, I am more than happy, I HIGHLY recommend

Where to start. I bought a KIA K4 on July 18, 2026. Although my sales person was awesome, the…read moresales manager was a complete jerk. Everybody in the building got to hear him scream at the top of his lungs at a customer. Yeah that was nice. Apparently senior management doesn't care. No one returns phone calls or texts. I'm still waiting for the second key that was promised 30 days ago.