Randy Jones Glass and Mirror installed safety glass in our front office. It really looks beautiful…read more It is aesthetically pleasing to the eye, extremely sturdy and fits perfectly. They were considerate and professional when installing. Highly recommend them for any glass work you need.

From the owner: Redoing your bathroom then there is only one person to call when it comes time to install your…read moreshower doors and mirrors. Randy Jones Glass and Mirror is Southern Illinois #1 installer for anything glass and mirror. When you want it done right there is only one name Randy Jones Glass and Mirror.

Sullivan Glass Company has Absolutely terrible Customer Service! The owner is extremely rude and…read moredoes not need to be speaking to customers. They do not respond to e-mails or provide you updates on when they are going to do your install. Would not recommend doing Business with them whatsoever. The owner made a point to tell me, he does all the Dollar General Store Business and he's very busy....

From the owner: Sullivan Glass is a full-service glass shop that serves residential and commercial property owners…read morein Paducah, KY and surrounding areas. We offer custom built shower enclosures in a variety of styles. We have numerous hardware and finish options to choose from. Our commercial glass specialists design and install new glass storefront windows and doors, as well as repair damaged windows and glass panels. We can create beautiful glass partitions in offices and installs curtain walls and fully operable windows in business applications.

I was traveling and needed service done on my windshield done before traveling by home. Call and…read moregot Bo would came out the next day and fixed my windshield and my daughter's car. Her windshield was hit by a rock also. He was great and got the job done. Doing my daughter car was extra and he didn't complain. He said he could do her car as well and got the jobs done. I recommend anyone that needs a repair or replacement windshield to try this company. Bo again I thank you for a job well done. ISIAH CANNON BALLGROUND, GA.

I recently purchased a house that had a broken window. In part of our agreement in the purchase of…read morea house, the window had to be fixed. The owner called Gray's to come out and fix it. The glass looks fine, but since it was fixed, the window will not close all the way. We called Gray's to come out and fix it. They have been out a total of 5 times in a time span of about 6 months since we bought the house and it is still not fixed. Now they want to charge me. I would highly NOT recommend them.

Ivy restored two, large, complex antique leaded glass windows for us. The results far exceeded what…read morewe expected, her turnaround time was minimal and the cost was far less than quotes we received from others who admitted they had never done work of this type previously. She was professional and courteous - and an incredibly skilled crafts person who obviously has a passion for what she does. Delightful experience. I recommend her without hesitation.

Not recommended. They actually showed up and did not install the glass upside down, so 2 stars…read more They did screw up the location of the glass panel bracket (while charging me full price), forgot to caulk some of the bottom of the glass (resulting in leaks), never provided a receipt, and expected me to wait for an extended period until it was convenient for them to correct their mistakes.

Had a couple cracked panes and couldn't find a replacement window anywhere. So glad I came across…read morethese guys. Came back few days later and it looked like new. They also helped me with replacing the tilt latches and replacing the balances which she had to order out of a catalog. Doesn't seem they up charged, either. Probably spent 1/3 the price even if there was a replacement window. Highly recommend!

Short version: My $355 glass replacement turned into an $1800 glass replacement…read more Long version: I am giving a two star review and not a one star review because the two women who work at the front desk were very polite and responsive. The delivery team of two men was also kind and professional however the glass maker was probably one of the rudest individuals I have ever encountered. I called All Star Glass to see what their typical wait time for replacing a piece of glass was and they notified me 24-48 hours. After reading the Google reviews it seemed that this was the norm for them. This was important to me because I dropped the glass off on a Monday and needed it by the latest Thursday because I had a flight out of Nashville at the end of the week. I also didn't want to not have a front window for my living room for the entire week especially when I was not there. No worries however because I was told it would be done Tuesday. After receiving no update on my glass, I called them back and was told it would be done the next day (Wednesday). After again receiving no update on Wednesday, I called again and was told it would be done Thursday. By the time Thursday rolled around I called back and was told it would be done Friday even though I made it clear early in the week that I had a flight to catch. When I called Thursday, the woman at the front desk handed the phone over to the glass maker who immediately started yelling and getting very angry, telling me that NO ONE told me the glass would be done in 24-48 hours (just read the other comments. This seems to be the norm) and that HE told me it would be done Friday (I would have never agreed to this in the first place considering I had a flight and wouldn't be able to get the glass on Friday). The glass maker continuously called me a liar, yelling at me, threatening to hang up and not make the glass, saying that no one told me 24-48 hours despite the fact that I was told MULTIPLE times that this is how long the order would take. I tried being cordial as I shared my frustrations of needing to now change my flight but the glass maker didn't care, continuing to throw personal jabs and calling me a liar, referring me to the worst customer he has ever dealt with. Every time I tried calming him down (because I really did need the glass) he continued throwing personal shots at me. Very unprofessional. $355 for glass and $1500 later for having to change flights at the last second, the glass is installed. I would strongly recommend that the owner of All Star Glass gets a new glass maker as the current one is not well.