This branch is always very very busy.
Expect to wait maybe 20-25 minutes if you need to talk to someone at the counter. I think the staff are quite able to deal with the queries but sometimes the customers have long involved enquires and don't get to the point quick enough, Maybe if the staff had more experience they move the queue quicker. The staff tend to be quite young.
There is a new manager appointed in 2010 who is trying very hard to reduce the waiting time so all credit to him for that.
The nearest station is either Woolwich Arsenal mainline or DLR.
The picture on the entry is not right
Only 3 stars on this review due to always having to wait so long. read more