1. Halevi Gony

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Woburn, MA

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Arbour Counseling Services, Woburn - Arbour Counseling Services, Woburn

Arbour Counseling Services, Woburn

3.0(8 reviews)
1.4 mi

9 years of great coulsuing Our therapist and prescribers are…read moregreat people!Love Norma They helped me through my Farthers passing. And far More.

Not my first Partial Hospitalization experience. The other, 10 years ago, was kinder and gentler…read moreand less rigid. They are a for profit business, and as such conduct no patient satification evaluations. After 6 months, I am finally sharing here. I am a public health professional, with years using the mental health system. If I could report them to the MA DPH licensing body without sharing my name, I would. They use the "flip 'em and ship 'em" model of healthcare delivery. I found the Nurse Prescriber, who has an adminstrative role in the corporation disorganized and sarcastic. I found the Woburn Program Director unwilling to provide reasonable answers to reasonable questions regarding reimbursement issues. I found the rotating cast of licensed mental health counselors who put on psycho-education sessions ok and in some cases skilled, but they had no grasp of adult learning theory. The one on one sessions with your case worker lead no where, in terms of accessing appropriate follow up care with someplace other than them. Pe ople were well meaning, but not effective. The physical plant and location left a lot to be desired. Would never recommend anyone use the services of the corporate mental health provider, unless like me, it was the only place their insurance covered.

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Arbour Counseling Services, Woburn - Arbour Counseling Services, Woburn

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Arbour Counseling Services, Woburn

Psychological Care Associates of Woburn

Psychological Care Associates of Woburn

1.7(26 reviews)
1.6 mi

I was once a regular patient of one of the doctor's here for over 10 years. I moved away for a…read morebrief period in 2019 and when I came back the practice had changed it's name. I was not in need of an appointment until a few weeks ago. I did their 'on-line' form to update all my information and was told I would receive a call to set up an appointment. Well, a week went by with no call. I called the office and was told I would need to submit my information 'on-line', and then someone would call me back to set up an appointment. I told her that I had done this a week ago! She said she would look into my request and have someone call me back....That was last week, and I still have no appointment and no call back from them!

I've been trying to find a psych for months, but no one in my area is taking on new patients. I…read morefinally stumble across this place and they said no one is taking on new patients, but try back in August. So I did, and the receptionist told me they had a new doctor who would be taking on patients, so I just had to wait for the doctor to call me back and ask a few questions. The owner of this place called me back and told me they didn't feel comfortable taking me on as a patient because I have too many issues. SERIOUSLY!? It's an entire psychological group and NO ONE can help me? They obviously don't have much faith in themselves as professionals and as such, I would not trust them with my care now even if THEY paid ME. In short, don't go here. (On a side note, if they really think I'm that messed up that they can't help me, is it really a smart idea to tell me I have too many issues? What if I was suicidal?)

Beacon Health Options - The type of service you can expect from Beacon Health Options

Beacon Health Options

1.1(99 reviews)
0.7 mi

Complete insanity. Since at least Winter 2018, they've administrated the specialized health…read morebenefits of my otherwise-wonderful insurance company. The Beacon people I talk to on the phone have been great -- they are kind, want to be of help and know how to do their jobs. However, the referrals I've received are mostly non-responsive when I've left a message. There's got to be a reason for this, and after reading the reviews here, it seems to be that Beacon won't pay their contracted providers. So I can't quite blame the providers; no one wants to go unpaid or have to beg for their fees. Of other referrals I received, I learned (usually via the referral's outgoing voice mail message) were (1) retired; (2) on medical leave; (3) not accepting my insurance anymore; (4) not accepting new clients. One provider has a number that's "not accepting calls." It's over two months now, and I STILL haven't found a provider.

I spent four years trying to find a therapist who actually accepted this insurance. During that…read moretime, I made 25+ calls to the insurance company and contacted over 100 providers from their lists. Not a single one was accepting the insurance. Despite never successfully connecting with a provider, I was later hit with a $300 bill for a psychiatric evaluation. The insurance company said they would investigate and resolve it within 30 business days. It's now been months, and every representative I speak to has no updates or answers. This company wastes your time, provides inaccurate provider lists, and offers zero accountability. Avoid at all costs.

Halevi Gony - c_and_mh - Updated October 2026

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