Please find another office!! This place is a horror story. To keep it simple: they are so…read moreincredibly disorganized, lack communication, and the providers will not take you seriously. They act like they don't get paid enough to care. Incompetence runs high in this place, you've been warned.

One star earned--Find another office!!! I got there one day 2 mins past the 15 min "late arrival"…read morewindow and had to reschedule. THAT, I understand. My bad. I was rescheduled for the following day because of an issue with my breast. I arrived INSIDE the 15 min window...and was told I would have to reschedule. And it would be months. I have seen Dr. Doan for 30 years, but never not been seen for months when there was a problem. I will find a new doctor.

Very disappointing experience…read more Had an excellent experience with the doctor, but after that my experience has been very poor. After doing the additional steps for care - getting my mammogram as instructed on a Thursday - on Friday I could see that my results were fine. I was called on Monday to confirm that things looked good and I would be a candidate for treatment. No prescriptions sent in - even though I was told they would be. Of course, they miraculously have no documentation for that call. Now, apparently the doctor has changed their mind about my mammogram today - stating that there was evidence of a bilateral reduction which I DID report. Now they suddenly want additional procedures and more money for Menorah hospital I guess. This is ridiculous and the reason people don't seek medical care anymore. Are there any medical offices that aren't constantly trying to add additional unnecessary and very expensive tests that cost people money they don't have to fund their private hospitals? Well, apparently it won't be this place. Standard of care is only for people who have the additional money for thousands of extra dollars worth of tests. I don't even know if there are any practitioners anymore who aren't hospital test brokers. What a waste of time and enthusiasm for finally getting the care I need for perimenopause.

Prior to my appointment, I attempted to call the office four separate times to reschedule. Each…read moretime, the call went to an answering machine, and no one ever picked up. I received one returned call, but when I attempted to call back, I again could not reach anyone. In hindsight, the inability to reach the office should have been a red flag, and I should have left a voicemail cancelling, unfortunately, I didn't. When I arrived for my appointment, I saw more than four staff members at the front desk, which made it even more confusing why none of my calls had been answered. I then waited 30 minutes past my appointment time before being seen. When Dr. Angell finally entered the room, I immediately felt minimized despite her bio stating that she aims to uplift women. She asked only two brief questions about my menstrual cycle before concluding that my hormones "must be normal." Throughout the appointment, she was condescending and dismissive. She shamed me for not being on birth control while being sexually active, even after I explained that I have tried three forms of birth control and had poor experiences with each. She made comments such as, "This isn't the person you want to be connected to for the rest of your life, right?" and, when discussing oral contraceptives, "You take five other medications, you must be capable of taking pills." She then told me she could not help me unless it involved birth control and told me I needed to see a psychiatrist. I paid $40 only to be told information that could have been communicated easily during a simple phone screen; something I repeatedly tried to obtain but could not because no one answered the phone. I wasted time, money, gas, and ultimately left feeling shamed at a facility supposedly dedicated to women's care. I am extremely disheartened by this experience. If I could give zero stars to help others avoid wasting their time and money, I would. Do better.

From the minute we walked into your office-I KNEW we were at the right place. The ENTIRE staff…read morefrom check-in to post-op have been excellent. Dr Sneed is truly a ROCK STAR and what a great personality! Communication before surgery put us at total ease. Excellent explanations with every question thoroughly answered. At this office you can tell that it is a true TEAM effort which is hard to come by in today's wild world. Thanks to each one of you-you changed a life that was much in need- she (Miss Rose) is doing fantastic! If you are needing gynecological care, don't put it off - Dr. Sneed and her staff can help you.

Dr Sneed might be the best doctor I've seen in years! She's so passionate about what she does-a…read moregreat advocate for women's health. She spent time listening came up with a plan that worked for me and was able to correct the issue with surgery and I am thrilled with the result. Her NP, Brooke, is also wonderful.