What started as a drying well has turned out to be a fortuitous relationship with J-Goods and their…read morevery knowledgeable staff. At the urging of our well expert, we started watching for leaks and drips that might be adversely affecting our well's supply. Sure enough, the ancient front spigot was losing a fair bit of water daily (in the dry conditions, it was hard to notice until we got a pail under the spigot). One call is all that it took for Dan to make his way over to look into the problem. I had hoped it was just a matter of a gasket, but the age of the spigot put the easy fix out of reach. Dan assessed all of the spigots and recommended shut-off vales for all of them, which brought me great relief. Now we are in control of the water situation and will (hopefully!) eliminate future surprises. Based on our discussion, I felt very well-informed to make the decision and I'm super pleased with his work. While he was in the basement with us, he mentioned the fact that we're still using fuel oil. While not ideal, we simply hadn't started moving that project ahead. Yet. Insert Dan, who talked to Andy, and just two days later Andy was here to similarly educate us on a propane conversion. Talk about full service! Just one phone call and I'm crossing things off my list of house projects; badda-bing! Suddenly the weight is off my shoulders, our list of house ToDos seems so much more manageable and I feel like we are in good hands. Thank you to the J-Goods team for making us newcomers feel like VIPs!

The price was way overpriced. They schedule based on previous customers and then if your first or…read morelast you get to pay mileage. I like Beauchamps.

They been winterize my camp for years with no issues! This year they repaired a seal that had…read morebeen leaked under the camp sink on the fly... nice job.

They efficiently repaired what swick couldn't, at a fraction of the cost. Very responsive and…read moreexplained our options rather than moving straight to replacement. It took swick 2 weeks and they couldn't even finish the job. We found who to call rather than swick.

Attention to all of my friends:…read more Beware of Dupras and Sons Inc. Recently we had a new furnace installed. They quoted $3500 which included labor, materials, and furnace. Let me just say this should be criminal. Searching HVACDirect.com, we found the furnace for $1345. This is a retail price which we all know Dupras and Sons Inc doesn't pay retail prices. There quote included 8 hours for 2 guys for $1400. Normal rates for 2 installers should have been $1200 for 8 hours. The technicians were at our house for 5.5 hours. Add 1 hour for travel to and from our house for a grand total of 6.5 hours. Dupras and Son Inc, overcharged us for labor. They charged almost a 50 percent mark up on the furnace. We paid $3100. Sent them a letter asking for an itemized bill and they threatened me they would send me to collections if I didn't pay the remaining balance. I am telling you, these types businesses are operating under some shady practices. How in the hell does a vague estimate without true costs become good business practices. In speaking to others, this is pretty common. I for one am not taking this lying down. I am not going to pay a business that takes advantage of a consumer without heat and asking them to pay an unreasonable amount for a product and labor that does not add up. It is extortion!!! DON'T DO BUSINESS WITH DUPRAS and SONS INC from Marquette, Michigan.

As usual Jason came out and took care of my issue in a hour! Highly recommend the company for all…read moreof your needs concerning plumbing! They were on time and left the house as clean as when they got there!

would not recommend them at all . They installed a bunch of stuff didn't even need . charged 3…read morehours didnt even work for 3 hours . Left my dryer out on my porch didn't put back where it should have been put . Asked to have washer hook up when made appointment but guy said he didn't have time and left . Then when I called and explained what was not done was told to find someone else to do job .

The plumber was domineering and outright rude, and his gestures were threatening. He did not…read morerespect the boundaries I was attempting to establish when I tried to de-escalate his aggression toward me. His company, whom I did not talk to about his inappropriate behaviors, added a message to my record stating not to do business with me again. I discovered this message when I called to have the plumber's work evaluated due to possible issues I was having regarding his work. The Office Manager stated although she and the others in the office did not work for Trudell when this occurred, I would have to discuss this further with the owners since they already had a conversation with me and made the determination not to do business with me. I responded that I had not talked with the owners and that the phone number she stated was in error. It became apparent the plumber had misrepresented me to the owners, and the owners did not care to investigate what had occurred. I waited a few days to see if the owners would contact me, but since they did not, I decided to review this company with a red flag warning with a comment "Very Poor Customer Service."

I had to write a review because I had not intended to go with Swick for my heating needs. I had…read moreseen the bad reviews and been told they were expensive. I wanted to go with a smaller local company but called Swick to get a comparison bid. Both sales guys were knowledgeable and extremely nice and sent me bids in a timely manner. Both systems were expensive, more than I wanted to pay since I had a newer furnace, it just wasn't big enough. I called the smaller company to come back out to give me more ideas and a general idea of pricing on them which they did. I finally decided what direction I wanted to go so e-mailed and left a vm for the smaller company of what I was thinking and I would like new bids. No response. Did it again, no response. While waiting, Swick called to see if I needed anything more from them. I told them what I was thinking and Norm came back out and several days later sent me bids. The bids were right in the ballpark of what the other company had mentioned so I reluctantly hired Swick. The process of having my room heater installed upstairs and gas fireplace insert in the family room could not have gone smoother. I have only good things to say about Swick. The room heater had not arrived by the appt date so my work was done in 2 appts vs one which was fine with me. I wanted the gas fireplace asap so I could use it. The installers were very friendly, professional and yet a sense of humor. When done they cleaned everything up completely and gave me a tutorial. The room heater was the same experience. Different installers but once again extremely nice, professional AND they put up with 2 dogs in their way as they worked without looking at all irritated. Everything once again was spotless when they left. I am totally impressed with Swick!

We bought my parents' house in Marquette, Michigan three years ago and continued the long-term…read morerelationship with Swick that my parents had. Two years ago, we had our water heater replaced with a tankless unit for $8K. Last year they told us that our furnace/boiler was at the end of its lifespan and needed to be replaced, which was $14K. We were hesitant, but went ahead with it because we didnt want to end up with our pipes freezing in the winter. This year, our now 2 year old water heater had a flashing error code. We called Swick, and someone came and looked at it and with no attempt to troubleshoot it, told my husband that the control board had failed and needed to be replaced. The control board was under warranty and would be free, but he said the labor would be about $300. Swick then sent us an invoice for the proposed work for $378, which was significantly more than the estimate quoted to my husband. My husband looked at the unit himself and saw that changing the board would be a super simple process taking 15 minutes, at most. So he tried to buy the part from Navien (the manufacturer) and do it himself, but they wouldn't send him the part. Anyway, we looked up the error code on YouTube and Reddit, and it turns out that the error code may simply be due a cut in power that got the clock out of sync, or maybe that the unit just needed to be powered down and then turned back on. So he did a power cycle, which consisted of turning off the power, unplugging it, waiting a couple of minutes, plugging it back in and turning it back on, and that fixed the problem. It took no time at all. Why did the serviceman not even try to reset the unit I don't know, except if he had done that, Swick would not have been able to charge for labor. By saying the control panel had to be replaced, he could come back and charge nearly $400 for a few minutes of work. We are very disappointed with the corporate culture of trying to squeeze the maximum amount of money out of its customers. I understand that Swick was having financial problems and got bought out by a national corporation and is no longer locally owned. Maybe that is the reason for their exorbitant prices, horrible AI phone answering, and aggressive advertising. We are very disappointed at what Swick has become and have no plans to use them in the future. They would make more money by retaining customers with honest and respectful service rather than alienating and losing them by trying to rip them off.

We were very happy with their service. Derik and Austin took care of everything I needed. Keep in…read moremind they are 4 weeks out for service requests.

From the owner: Premier Heating and Plumbing Inc provides air conditioning, heating,indoor air quality, and…read moreplumbing services in the Iron Mountain, MI area.

They came out right away and repaired my water system. Very kind and polite. We live out aways…read moreand it is not always easy to find help. As soon as I can afford it I need a repair on my toilet flushing mechanism. I need to9 pour water in the tank so it will flush.

We needed a new toilet install and some floor work done underneath it due to some rotting wood…read more They sent out someone to inspect the work site, who then said Swailes would contact us with an estimate. Never heard from them, not one call. Do not do business with these people! We found a different business to do the work, which was excellent! Avoid Swailes!

They were over my sons house and he told me they were very rude on the phone. I'm a DePetro so we…read moreare related, but do not treat my son and daughter in law with rude comments due to the face you wanted to go over earlier then the appointment.

From the owner: Residential - Commercial Owner Will DePetro…read more Serving Marquette & The Surrounding Area Over 30 Years

II decided on 906 Heating & Cooling, a local company, to have a new furnace installed. HUGE…read moreexpensive mistake! The owner sent his son alone to install the furnace at the end of November. In February, I asked about the permit that should have been in place before the installation. David said the paperwork must have gotten lost in the mail and refiled for the permit. Nothing about the installation was in code. The following is from the inspector's findings when he finally came in February. 1. Supply plenum is not properly made to transition between old duck work. 2. Return air elbow and air filter is too small for the BTU/airflow of new furnace. 3. Gas piping is on an angle causing stress on it. 4. Venting is done in 2" PVC pipe and needs to be 3" per manufactures installation manual. The owner of 906 Heating & Cooling (David) didn't inspect the initial furnace installation. The installer used an excessive amount of foil tape to hold pieces of sheet metal together and to cover large gaps for a makeshift supply plenum. After a couple weeks, the foil tape was coming loose, sheet metal pieces were separating allowing majority of heat to flow into the basement. I called 906 Heating & Cooling near the end of December to fix the problems. David sent his son alone again who then uses more sheet metal and more foil tape to patch up an already substandard job, and then again didn't inspect his son's work. 906 Heating & Cooling displayed a lack of knowledge installing a furnace and no quality control. Another contractor was called to correct the problems

From the owner: Whether you need a maintenance check or an emergency repair on a heating or cooling unit, we are…read moreavailable to handle all of your heating, cooling, and ventilation needs. We strive to exceed your expectations by ensuring that each of our clients receives individualized service. We will work with you to find HVAC solutions that fit your heating and cooling needs. We will provide you with a free full consultation to explain all of your available options so that you can choose the system that's right for your home or business. We serve both residential and commercial clients and offer a variety of money-saving solutions. We combine our use of the highest quality parts and equipment with our dedication to delivering exceptional service to provide you with top quality service. Warranty included with all services.