I didn't know anything about a boiler system and an 1890 year old home that I had they told me that…read morethe boiler was fine even though it was from 1995 they made me wait about a month for parts in which time because the heat was really not working all my plumbing broke in my basement now I have a $6000 water bill they did not help me they came over six times and never charged me and so they were trying to help me they diverted all the heat from the basement to my upstairs but it didn't work and it causes the pipes to break and flood my basement. You sometimes can call them thousands of times and they don't return a phone call they could've warned me this was gonna happen in February which is the coldest month in the area here they did not prepare me for this they were trying to help themselves not me it would be 5000 for a new boiler and now it's $6000 for a water bill

What started as a drying well has turned out to be a fortuitous relationship with J-Goods and their…read morevery knowledgeable staff. At the urging of our well expert, we started watching for leaks and drips that might be adversely affecting our well's supply. Sure enough, the ancient front spigot was losing a fair bit of water daily (in the dry conditions, it was hard to notice until we got a pail under the spigot). One call is all that it took for Dan to make his way over to look into the problem. I had hoped it was just a matter of a gasket, but the age of the spigot put the easy fix out of reach. Dan assessed all of the spigots and recommended shut-off vales for all of them, which brought me great relief. Now we are in control of the water situation and will (hopefully!) eliminate future surprises. Based on our discussion, I felt very well-informed to make the decision and I'm super pleased with his work. While he was in the basement with us, he mentioned the fact that we're still using fuel oil. While not ideal, we simply hadn't started moving that project ahead. Yet. Insert Dan, who talked to Andy, and just two days later Andy was here to similarly educate us on a propane conversion. Talk about full service! Just one phone call and I'm crossing things off my list of house projects; badda-bing! Suddenly the weight is off my shoulders, our list of house ToDos seems so much more manageable and I feel like we are in good hands. Thank you to the J-Goods team for making us newcomers feel like VIPs!

The price was way overpriced. They schedule based on previous customers and then if your first or…read morelast you get to pay mileage. I like Beauchamps.

II decided on 906 Heating & Cooling, a local company, to have a new furnace installed. HUGE…read moreexpensive mistake! The owner sent his son alone to install the furnace at the end of November. In February, I asked about the permit that should have been in place before the installation. David said the paperwork must have gotten lost in the mail and refiled for the permit. Nothing about the installation was in code. The following is from the inspector's findings when he finally came in February. 1. Supply plenum is not properly made to transition between old duck work. 2. Return air elbow and air filter is too small for the BTU/airflow of new furnace. 3. Gas piping is on an angle causing stress on it. 4. Venting is done in 2" PVC pipe and needs to be 3" per manufactures installation manual. The owner of 906 Heating & Cooling (David) didn't inspect the initial furnace installation. The installer used an excessive amount of foil tape to hold pieces of sheet metal together and to cover large gaps for a makeshift supply plenum. After a couple weeks, the foil tape was coming loose, sheet metal pieces were separating allowing majority of heat to flow into the basement. I called 906 Heating & Cooling near the end of December to fix the problems. David sent his son alone again who then uses more sheet metal and more foil tape to patch up an already substandard job, and then again didn't inspect his son's work. 906 Heating & Cooling displayed a lack of knowledge installing a furnace and no quality control. Another contractor was called to correct the problems

From the owner: Whether you need a maintenance check or an emergency repair on a heating or cooling unit, we are…read moreavailable to handle all of your heating, cooling, and ventilation needs. We strive to exceed your expectations by ensuring that each of our clients receives individualized service. We will work with you to find HVAC solutions that fit your heating and cooling needs. We will provide you with a free full consultation to explain all of your available options so that you can choose the system that's right for your home or business. We serve both residential and commercial clients and offer a variety of money-saving solutions. We combine our use of the highest quality parts and equipment with our dedication to delivering exceptional service to provide you with top quality service. Warranty included with all services.

I received a text message about scheduling maintenance as part of my membership. I responded saying…read moreI was in Ohio at the bedside of my dying mother. I was at her side watching her die for 15 days. After she died, I called to schedule service. I was advised my membership expired 4 days ago, and I missed the window for the included services. I could not believe what I was hearing. I told them I responded to the text, but was advised it was an "automated" text sent by their system and they do not monitor responses. I do NOT recommend this company.

Shaun Puzio was disrespectful and completely unprofessional. He shouldn't be allowed to talk to…read moreanyone while representing your company. I was looking for advice and help and I would rather do it myself than trust this company after seeing who they hire!

I've seen reviews elsewhere that said it's very difficult to get an estimate for jobs, that weeks…read morewould go by with nothing. I thought it couldn't really be that bad. Well, it is. We had a guy come out in September, very friendly, said he'd have the estimate in a couple of days. Ten days later--nothing. I contacted them and was promised an estimate in one or two days. Nothing. This has gone on for two months. I email every week, I get apologies, I get promises, and then I get nothing. Hell of a business model.

From the owner: At Prime, we're more than heating and cooling experts — we're your full-service mechanical team…read more From plumbing and custom fabrication to sheet metal work, we serve residential, commercial, and industrial clients with precision and pride. Whether it's your home's HVAC system or your facility’s piping and metalwork, you can count on Prime for quality, reliability, and expert craftsmanship. Call us today — and see what Prime can do for you.