would not recommend them at all . They installed a bunch of stuff didn't even need . charged 3…read morehours didnt even work for 3 hours . Left my dryer out on my porch didn't put back where it should have been put . Asked to have washer hook up when made appointment but guy said he didn't have time and left . Then when I called and explained what was not done was told to find someone else to do job .

The plumber was domineering and outright rude, and his gestures were threatening. He did not…read morerespect the boundaries I was attempting to establish when I tried to de-escalate his aggression toward me. His company, whom I did not talk to about his inappropriate behaviors, added a message to my record stating not to do business with me again. I discovered this message when I called to have the plumber's work evaluated due to possible issues I was having regarding his work. The Office Manager stated although she and the others in the office did not work for Trudell when this occurred, I would have to discuss this further with the owners since they already had a conversation with me and made the determination not to do business with me. I responded that I had not talked with the owners and that the phone number she stated was in error. It became apparent the plumber had misrepresented me to the owners, and the owners did not care to investigate what had occurred. I waited a few days to see if the owners would contact me, but since they did not, I decided to review this company with a red flag warning with a comment "Very Poor Customer Service."

They came out right away and repaired my water system. Very kind and polite. We live out aways…read moreand it is not always easy to find help. As soon as I can afford it I need a repair on my toilet flushing mechanism. I need to9 pour water in the tank so it will flush.

We needed a new toilet install and some floor work done underneath it due to some rotting wood…read more They sent out someone to inspect the work site, who then said Swailes would contact us with an estimate. Never heard from them, not one call. Do not do business with these people! We found a different business to do the work, which was excellent! Avoid Swailes!

They installed a furnace at a reasonable cost of $5,000 and said they'd send a bill. This was in…read moreApril. As a retired veteran I am on a budget and this is a lot money but I scraped together $2500 to put towards a $500 a month arrangement. I paid another $500 in June and was out of the country in July. By August I was getting nasty letters threatening legal action if the entire bill wasn't paid in full. It just so happens that I had made out a check in Mid August but my wife forgot to drop it off. Be careful to get everything in writing if you do deal with this company. I'd pick another business if I had to choose again.

Woke up to 56 degrees today and furnace blowing cold air. Called Darren at CHC, he was out, but got…read moreback to us quick and had it fixed before the other places even called us back! He's very reasonably priced too!! Highly recommend.

They been winterize my camp for years with no issues! This year they repaired a seal that had…read morebeen leaked under the camp sink on the fly... nice job.

They efficiently repaired what swick couldn't, at a fraction of the cost. Very responsive and…read moreexplained our options rather than moving straight to replacement. It took swick 2 weeks and they couldn't even finish the job. We found who to call rather than swick.

They were great! I trusted them, they were fast and competent, there is no telephone tree when you…read morecall.

My Train furnace quit running for me. I called Duquaine and they were here in a few hours. I live…read more30 miles away. The nice man said it needed some type of fuse and he didn't have one on his truck (?) and that the furnace needed a new burner and a complete examination after just 10 yrs service before putting it back in service at a cost of $$$. He suggested replacing the whole furnace ($$$$$). I must admit he was probably right, replacing only if the heat exchanger was badly rusted. They charged me for 3 hr labor ($80/hr) , including travel time. He was here about 30 minutes. I went on the internet, found the parts and fixed it myself ($). gave them 4 stars instead of 5 because they charged skilled labor rate for travel time. They are nice people.

The previous homeowners had years of service with Mike Hakala, so we knew exactly who to call when…read morewe had a problem. The friendly person that answered the office phone was happy to get in touch with Mike for us if we didn't have his direct number (we did). Mike was busy but returned the call promptly and assured us that he'd stop by soon. Within two hours he and his crew were here to assess the situation with our well. They were very friendly and knowledgeable, wasting no time to check the pump and well. It didn't take long at all. We are very grateful for Mike's experience with the property and are super thriled that he could see us so quickly. I will happily refer them to anyone needing service for their well and/or water pumps; top notch service!!

Mike and his team were exceptional! Great and super fast service on our well. And it was not an…read moreeasy site to access.

Spoke with a Michael's Homes representative at the Builders' Show in Marquette several months ago…read moreabout replacing our front porch. On March 14th Michael came to our house to talk to us about our plans. We felt that he understood what we wanted and looked forward to getting an estimate in a week or so. Three months and a few e-mails later we have neither an estimate nor a response to our emails. We understand this may have been a smaller project than what Michael normally takes on but he could have afforded us the common courtesy of a phone call letting us know he wasn't interested in this project. It's too bad because we have several other larger future projects that we thought we would have had Michael's Homes take care of for us.

The entire staff at Michael's Homes is friendly, easy to work with, and very helpful. When we…read moreneeded our home renovated, Michael was extremely helpful and patiently answered all ofour questions every step of the way. The transformation was incredible, and Michaels Homes made the process so much easier and enjoyable than we ever thought it could be.

Fuller Landscaping came and helped me place sod, install an irrigation system for our newly leveled…read moreyard and also helped create a swing set barrier that my kids could also use as a balance beam. Owner and crew were straight to the point and professional. They let me know when they would be back for multi-day work and cleaned up after themselves. They also worked with our plumbing company when a delay occurred to get a water line run. Price for work was fair and as quoted. We also used them for snow removal, which required a blower due to the limited space for snow. Work was done well and in a timely manner. I plan to use them again and am happy to recommend them. A convenient service plan was offered.

Fuller's did our yard and it was a simple job (freshly graded yard that just needed grass and some…read morevery minor landscaping), but unfortunately the results are frankly terrible. I have been left wishing I had done the work myself because not only would I have spent far less, but there's no way even a casual weekend warrior like myself would produce such shoddy results with seeding. Our yard is patchy, weedy, and in some places just plain dry dirt. I contacted the owner and he admitted they "dropped the ball" and initially said they'd come to fertilize and drop some more seed but that never happened and he hasn't made any plans of how to fix this since then- and he has had nearly a year to at least let us know his plan. I last e-mailed him almost 6 months ago with no reply. I prefer e-mail to calls because if he tells me a plan for fixing the yard I want it in writing. So as of the writing of this review I spent a LOT of money with these guys just to have a yard that looks flat out embarrassing. And this is not me being a perfectionist or something like that: random neighbors have even asked me, "what is wrong with your yard?" Or have told me, "this looked nicer before you had work done." At this point I am considering fixing it myself, but then I'm out the time and money that I was trying to save myself by paying Fuller's in the first place. Unless they make this right all I can say is this: go somewhere else or do the work yourself. Very disappointed. EDIT #1: I have talked with the owner on the phone and he is putting together a plan to make this right that will involve additional seeding among other things to try and get things going. I also wanted to add that some of the other landscaping work they did in addition to the grass/lawn was actually quite good. They did some edging and rock work around the house that we were happy with. However, until the yard is less patchy, weedy, and barren I stand by my initial one-star review. I think the picture shows why I feel that way. With some consideration I have decided to bump it up to a two-star review though since the owner has said he'll work with me on this. I want to make sure to reflect my happiness with their other work and my hope for resolving this issue in the near future. I will edit the review further once I know what his plan actually is and see the work done to fix this. EDIT #2: The owner and a crew came to our house shortly after this review was posted and did some work on our yard to get things growing in better. I am happy that they were able to do this ASAP, so I'm raising the review another star. I will come back in a month or so to edit the review again once I see how my yard ends up looking. If everything is good I plan on removing the picture, replacing it with a new one, and doing a new review that reflects the whole situation better now that it's being addressed.