I heard about this place from one of my good friends who did 6 treatments total here so I decided…read moreto book a consultation appointment. I was running a little late due to traffic accident and Mariko was very understanding. The place is very clean, cute and cozy. When I got there, Mariko offered me coffee, tea, or water which was nice. She also did my consultation and made me feel at ease with the whole process since this was my first time. She was honest too and helped me pick the proper treatment for me instead of just trying to get me to spend more. Since I do have dark hair, she explained my outcome will be more successful than someone who has light hair such as blonde or red hair. She also answered all my questions and was easy to talk with. I decided to go through with doing my first treatment and it was a lot better than expected. There's a package deal that includes 5 treatments which I booked. I also got a 10% discount for being a student which was a nice surprise. Mariko was amazing and talked me through each step and I think her techniques were so good which also made it not so painful. She explained both machines to me prior and did a sample test on herself before doing it on me. Most of the spots didn't even hurt, and the laser felt like hot air. The parts that stung it was really quick and she placed an ice pack right over which helped a lot. I did my armpits, brazilian, and lower legs and whole process took about an hour. She was very professional and I'm happy she was my laser tech. She also gave me some aloe in case I had itching afterwards, which I didn't, and sunscreen samples. Highly recommend Mariko and can't wait to have my future treatments with her!

Love it. Doctor Macfarlan explained my options clearly with no selling pressure. The actual…read moreprocedure is a little uncomfortable but temporary, and the results are definitely worth it. Had three sessions, with facial scars and discolorations almost completely gone. Would strongly recommend to others.

Lexy and Stephanie are wonderful people. So kind and knowledgeable, and most importantly -- not…read morepushy about adding on services they don't think would even be useful. I have never had a bad experience here. Would not recommend getting laser or injections from anywhere else in cville.

I LOVE this place!! Stephanie is amazing and so down to earth. I have had sessions here over the…read morepast two years, and everytime I felt extremely comfortable and have loved my services. Finished Brazilian laser and some others, love it!! Stephanie is amazing and I'd 100% recommend this business! She works with my crazy schedule and living almost two hours away. Couldn't be happier!

Visited brow house a handful of weeks before COVID-19 shut businesses like this one down…read more I went early on a Saturday evening and I was the only client in at the time, only one esthetician working; understandably Saturday evening isn't the most popular time. It was easy to book an appt on their website and I was sent a reminder and also given friendly service when I called in with questions about my appt. I was greeted warmly upon entering, and the whole appt went smoothly with Ruby. I was there for a Brazilian and was almost 9 months pregnant, so pleasant isn't probably the word to describe things, but Ruby did a great job. The place is super cute and the rooms are nice and cozy, clean and calming. They don't feel sterile and cold but you can tell they're taking all the right sanitary measures. I will definitely revisit for that and other services once they reopen!

Cannot have had a better experience here! I was a little…read morenervous trying a new place and getting a wax and brow tint and lift but Sarah and Mackenzie made me feel so so comfortable ! Sarah who did my wax was super fast and efficient and made me feel so at ease in a vulnerable position. Mackenzie was so knowledgeable and sweet with the whole process of the lift and tint , talking me through the whole process and making me feel super confident to come back! So glad I tried and found this place! Prices are super fair for the services as well and the whole vibe of the place was so cute !! Will def be using this place as my go to :)

Michelle S is the best thing about this place. I usually don't like chains like EWC, but I came…read morehere specifically for Michelle after a friend's GLOWING recommendation and she did NOT disappoint! First of all, she is always so friendly and kind and in a great mood. I come to her for Brazilian waxing and I have never had an esthetician more diligent, thorough, and attentive than Michelle - she takes the time to get all my little hairs out to make sure I look as good as possible!! She is also very gentle (which is saying a lot when talking about waxing down there haha) and sensitive to specific skin needs! AND she is so knowledgeable about products - I never feel like she is pushing products on me, but she is giving me genuine suggestions based on what she sees I need and what I tell her is going on. I have been going to her for almost 4 years now and recommend her to EVERYONE! Once, I was in a jam and had to see a different person at EWC and that bad experience just made me even more appreciative of Michelle and her care.

The worst Brazilian I've ever gotten. You leave with patches of hair still leftover. Put your money…read moretowards a better wax center. *That policy was never mentioned in my booking or in the wax center. Also, clients should not have to come back in for touch-ups. We should receive what we ask for at our original appointment. It should be obvious for them to see that patches of hair are leftover. It's concerning that it's not.

This was my second time getting eyelash extensions (the first was only 5days before in Las Vegas)…read moreand it was outstanding! My previous extensions were falling out rapidly and since the place I got them was across the country, I couldn't go back to get them fixed, so I found Dollhouse Spatique. Thank GOD! Nicole was AMAZING!! She was so informative and obviously knew exactly what she was doing! I left feeling absolutely delighted with my lashes. I will absolutely be going back to see her for this service and the others that she offers too!

I've come here once to get my eyebrows shaped and Nicole was really helpful. I told her about what…read moreI prefer and then she quickly/painlessly shaped them for me. Initially I was surprised since in order to get the shape I wanted, my brows got a bit thinner, but I do like the way Nicole made them frame my face better. It was my first time getting waxed but I didn't experience any discomfort or pimples. Can't wait to go back! (You also get a discount for going for the first time!)

BUYER BEWARE. Nice facility. Professional environment. I paid over a thousand dollars in advance…read moreto treat multiple areas of my body with laser hair removal. I had to cease treatments on some areas because they get exposed to sun and the provider will not treat any area that gets sun exposure. I was able to continue treatment on the other area since it does not get exposed to sun. However, after a year's worth of treatments at the service interval the provider suggested, it turned out that laser hair removal did not work on me. Going into this, I knew that laser hair removal doesn't work for everyone. So, when it turned out to be ineffective on me, I wasn't surprised. Although after the first couple of treatments, hair growth did slow some but at this point, hair in the treated area grows the same as it did before treatment began. So I stopped treatments and requested a refund (HUNDREDS of dollars) for the treatments that had not yet been provided. The business owner declined my refund request claiming that, "There are no refunds." To me, retaining money for services that have not been provided seems inappropriate and unjustified (unless there were associated costs to the provider for those unused services - which, in this case, there were not). Therefor, although the treatment sessions themselves were fine and I have no complaint about the service that WAS provided, I cannot recommend this business due to the "no refund" policy. I suggest that if you are looking for laser hair removal service, you either find another provider or if you do use this provider, do not pay in advance.

I purchased a Groupon for laser hair removal. Online it mentions that there is "limited scheduling…read moreavailability", and that is true. The staff actually live and work in Florida full time, and they come to Charlottesville about once every five weeks for appointments. They're usually in town for a three day weekend. That means that all Charlottesville customers are on the same schedule. If you're flexible and this works for you (it did for me), this is a reasonable option. Cheryl, the laser hair removal technician, is proficient and professional. I was satisfied with my results and appreciated her fairly clinical approach. She made thoughtful adjustments in the treatment each time, and I benefitted from that. Because of the scheduling logistics, Cheryl allowed me to combine a few treatment areas under one Groupon. I appreciated that flexibility. Her assistant Adrienne (sp?) was also nice, though on multiple occasions she announced to a waiting room full of people what services a particular customer was having, and I thought that was unprofessional. Ultimately, I was satisfied with my experience here. I would recommend it as long as you know what you're getting into with scheduling. The Groupon made it particularly affordable, and there aren't a lot of similarly priced choices for laser hair removal in Charlottesville.

The girls a The Spot are absolutely incredible! I love visiting with them every time I go to get a…read morespray tan or a wax. The atmosphere is fun, casual and relaxing and I always leave with a smile on my face. Nikki and CeCe know me by name when I call or make an appointment online so it's like going to hangout with two best friends. I highly recommend The Spot for all of your beauty needs!

Glo-Out scheduled appointments for myself and a family member for a wedding day blow-out over a…read moremonth in advance We got to the salon early and it was CLOSED! Trying not to panic, we started to call around and found a very empathetic person that worked us into the schedule at MOXIE Salon. Moxie employee said they have had several clients of Glo-Out that had a similar experience. (No Show) We received no call or text -no notification of cancellation. Just a CLOSED salon! Very unprofessional! So disappointed!

I've been getting waxes for many years now but recently moved to Cville for a travel contract at…read morethe hospital so I was in need of a new wax place here, which is how I found Darian and I'm so glad that I did! I prefer getting waxed by someone who only does waxing, I've just always had better experiences that way and Darian was no exception. She was very professional and did a great job with my Brazilian. I was in and out in 25 min, but it was not rushed. I highly recommend her to everyone wanting a great wax!

Let me start off by saying that Darian is absolutely amazing! Not only is she very good at what she…read moredoes but she truly makes you feel so comfortable which i feel is so important when looking for a waxer! The vibe is always super inviting and we always have the best conversations! As for the waxing, she has seriously saved my skin! I used to always struggle with ingrown hairs and razor bumps but now my skin is always so smooth and i RARELY get ingrown hairs anymore! 10/10 highly recommend

Love this place! Tina and her crew are wonderful, and the place is totally clean. They do great…read morework, Tina's mom gives a wonderful pedicure. I've been coming here for months. Love the food channel on the large flatscreen TV!

Hidden gem! So glad I found this place while traveling through! Very serene vibe, massage chairs…read morewere great, and the staff are friendly & skilled! I have problems with the nails on 2 toes, and my nail tech was gentle & they look great! The leg massage was wonderful, too! Wish I lived closer - I'd be a regular!