I had my first appointment with Trinh two days ago and i hadn't had my haircut in years, i needed…read moreit so bad. she was beyond amazing. she did exactly what i asked and it came out perfect. i couldn't be happier. she's also just a really cool woman, we talked the whole time, it wasn't awkward at all, and i have bad anxiety so she really made this a great experience for me in every way. i'm also so thrilled i finally found a new stylist, i only moved here 5 years ago, but she was well worth the wait!

Would not recommend, especially Stephen/Steven (?). Ruined my hair for my engagement pics and then…read morewhen I tried to schedule a curly stylist for my wedding (a simple curly updo), they changed my stylist to Stephen last minute because he "is better with updos" and he did an atrocious job once again! Globs of dried hairspray, not the style I asked for, frizzy/did nothing with my curls and randomly barrel-curled two pieces in the back. Terrible. Thank goodness my cousin that does hair (not familiar working with curly hair but still did an incredible job) stepped in and redid my hair before the ceremony. Will not be going back. It's a shame because all the stylists there are so lovely and kind. Gave them three chances, but not for me. Super disappointed.

Steph the owner started cutting my hair over 15 years ago when she had a chair at an Ardmore salon…read moreno longer in business. She opened the Salon 31 and brought in talented hair professionals and she is an expert color artist. Everyone is so friendly and so efficiently operated. Every time I come in for a haircut and color she surprises me with a new look and modern style. I've been to many top salons with ranking hair stylists and narcissist attitudes- this place is down to earth, modern and I enjoy being here ( 2 hours ) gettin my highlights cut and blowout. Love this place !

I moved back to the area last year, and I was excited to return to Salon 31 for highlights and a…read morehaircut last weekend. Also love that I could use their online system to schedule an appointment. I couldn't be more thrilled with my hair! The highlights make me look far blonder than I did before my trip there, and although the haircut itself seemed to take mere minutes, it did the job and my hair is the exact length and shape I was looking for. Also loved that the shampoo and conditioner they use aren't overly fragrant. I'll be back next time!

Cindy T is very knowledgeable about all aspects of hair care and maintenance. She offers…read moreexceptional services for all hair needs in a friendly and inviting atmosphere.

Cindy T is a fabulous stylist. She has years of…read moreexperience!!! And, a winning personality. Look no further, for an inviting hair stylist & quality hair products . Cindy T has a comfortable main line salon .

I love this place! One year ago I went to get highlights and the owner was so amazing and generous…read morewith her time helping me pick exactly what I wanted...I haven't been in so long but am going to try and make an appointment for this week! I love her work! Definitely check this awesome salon out!!!

I go here with my mom and we get our hair colored and everything. We love it here. The owner Jess…read moreis amazing so sweet and good at colors and cutting. I feel so welcomed when I come here.

Quality salon in the suburbs of Philly!…read more Came across the salon after an extensive search for a skilled lightening service and reasonable prices! Glad I got my hair done here. It was difficult to get an appointment! I submitted a website forum and called the work phone several times. The best way to contact is via text message to the work phone! Totally understandable that they are busy, but I didn't get a reply for 3 weeks. The salon is decently sized for 2 stylists! Jess is the owner and manager; Abby is her work partner. I had my hair lightened and cut by Abby! She was chill and knew exactly how to blend my existing blonde pieces with babylights. Love a low maintenance look. The toner/gloss that she mixed up counteracted the brassiness well. I have dark, coarse asian hair that I get lightened at the salon. Haircut was decent too. Prices were reasonable for the time, effort and materials! Will go back again. Excited to have found a nice salon in the suburbs.

Abby did absolute magic cutting my hair which is auburn, coarse and can be unruly in humid weather;…read morebut I won't be going back having been disinvited for being "disrespectful" in an e-mail reply to the owner who, over this past very snowy weekend, harassed me by email/messages, first by announcing a price increase of more than 20% and then by demanding to know if I would be at my appointment 2 days hence, with a warning that if I didn't provide 24 hours' notice, I would be charged half of the cost; after I said I didn't know but would decide the following day-- before the 24 hour notice requirement--she cancelled my appointment. I am older--almost 80--have artificial knees, and a driveway that can be difficult in good weather; 13" of snow with ice on top made it hard to know if I would be able to get there, even though I really needed a haircut. I've been going to this salon for almost 2 years during which time the owner, Jessica, has never greeted me or even acknowledged my presence; we've never had a conversation and she knows nothing about me, so I was truly baffled by her behavior. After this experience and after reading the reviews on this site, I think this business may cater to--or want to serve-- a much younger crowd and am guessing that's what the owner prefers. EDIT: the reply from the owner is untrue: I don't know who her "Staff" might be other than Abby (who was my stylist)--I have never emailed her and in fact do not know Abby's email address. And my "Disrespect" was limited to my reply "have you looked out the window?" at the accumulating snow when asked about keeping my appointment. Now that I've read them, the reviews support my belief that this salon prefers a young clientele--the words "chill" "vibe" "chic" "adorable" are pretty unmistakable. Please take note: the owner has not disputed my narrative of the facts of what transpired here or my sense that she prefers to serve young clients and is not interested in serving older people like me. Having never before encountered this kind of bias, I failed to recognize it for what it is and that is why I submitted this review.

I have been coming here for years, always hoping things would improve. I've never even written a…read moreYelp or Google review before, but after so many ongoing issues, I felt the need to share my experience. The stylists themselves have always been kind and do their best, but they often seem overwhelmed and unsupported. The actual color service has generally been fine, but the overall experience has consistently been frustrating. Some of the recurring issues I've experienced include: The app frequently does not work properly for scheduling appointments. I've arrived and been told they had the wrong appointment time for me. Long wait times have repeatedly made me late for work. No hot water -- this has happened twice on very cold days. I was told they had been requesting a new water heater for months. Washing hair with cold water in the winter is unacceptable. My computer charger broke because one of the outlets was extremely tight. Staff attempted to contact a manager about reimbursement, but I never heard back. Appointments are often delayed or disrupted because a staff member has called out at the last minute. There is no way to reach a live person by phone when issues come up. The fact that this is my first Yelp review ever really says a lot. I truly want this place to succeed, but it feels like both the staff and customers deserve better support and management. I keep saying I'm not going to return, but I still have the membership, which is the only reason I've continued coming back.

The manager wanted me to sign a waiver for sensitive scalp. The reason why my scalp is sensitive is…read morebecause the dye was left too long which had burned my scalp and had scabs. That is the reason why my scalp was sensitive. I'm not signing a waiver. Thanks

I had just moved to the area and as soon as I stepped in the door for my appointment I was greeted…read moreby Amanda and Vinny. They didn't do an awkward, forced conversation and make small talk like some salons do. Instead, they kept their conversation going about bad dates and had me and (every other person in the room) laughing while trying to keep our heads still as they did our hair. They really have a way of making the place seem like a fun hangout and they amp you up like Jerry from Cheer (if you know you know) and you feel like a celebrity and also their best friend the whole time you're there. Now about the hair- Amanda, @thehairwhich (IG stalk her amazing profile NOW) messaged with me prior to my appointment and consulted with me over Instagram so I felt like she really understood what I was looking for. We talked options in person for the first 10 minutes of the appointment just to confirm and make sure I felt good (I did) and then she worked her magic. I have always tried to maintain just a basic rich brunette style but be warned - she is going to make you suddenly want balayage because IT IS EVERYTHING the way she does it!! (Seriously, go look at her Instagram). If you want to feel like a boho goddess with hair no one else has (because she's like a tattoo artist and sees everyone's hair as a unique canvas) - this is your girl. Thanks Amanda! - kelly cvetan

Salon Domane kicked me out. I could give you the whole, long story, but nothing happened to justify…read morehow I was treated by Salon Domane. Please go somewhere else. This salon will treat you like you're not good enough for them. After getting your hair done you won't feel beautiful, you'll feel like you just wasted the salon's time with your business, and you did: the owner, Carissa, made it clear to me that she doesn't need my business or anyone else's. Don't let her saccharine-sweet texts fool you: she's judging you. After I got a bad keratin treatment at Salon Domane, I texted Carissa and asked to have it fixed. Instead of taking me at my word, Carissa said that my stylist, Amanda, would have to verify that the keratin didn't take: before fixing it, Amanda would have to look at my hair and she couldn't "look" at it for 2 weeks. I've had keratin treatments for years (at other salons), I know when they don't take to my hair, and the stylists have fixed it within days - they've prioritized me because I've already paid them and have never questioned my honesty. Carissa also said she would have Amanda call me. Never heard from Amanda. When I expressed that I wasn't happy with waiting more than 2 weeks to have my hair repaired, Carissa called me & said that I didn't respect her livelihood or Amanda's. She eventually realized that I just didn't want to wait any longer to have the hair I'd paid her business for weeks ago. The morning of the appt to look at my hair, I texted Carissa to thank her again for her phone call and the resolution we agreed upon. That morning Amanda finally called me, too. Talking to me as if I was moron, who knew her daily schedule, she told me that her reason for not calling sooner was that she was too busy. Amanda then blamed my hair looking terrible on medication she assumed I was taking because I had previously confided in her that I struggle with PTSD. Low blow. After blaming my hair on my health, Amanda finally assured me that she would fix my hair in a timely manner. Five minutes after Amanda's call, Carissa called me again, this time, irate. Somehow she had misinterpreted my "thank you, again" text as a threat (what?!). She said she was refunding me for the terrible keratin, Amanda was not going to fix it, and she never wanted to see me again. Along with her misunderstanding of my text of gratitude, her reasons for refusing my business were: she didn't like my energy (she's never met me) & I don't respect hairstylists (clearly a sore spot, & invalidated). She & I had commiserated in our last phone call about the challenges of being in a service industry. I absolutely respect her industry and empathize with her. I would never treat someone, whether they're a client or not, the way I was treated by Salon Domane. If you choose to provide a service to people, you should know how to treat people when they're unhappy with your service and show them some compassion. Having just moved to this area, I hope everyone here is more welcoming than the people at Salon Domane. I would not want them representing my community. I have never been treated so poorly over something so small. And this was the short version.

Had a great experience here, such an inviting atmosphere! Colleen and Jonathan were an absolute…read morepleasure and provided excellent service. Even the front desk offered to run out and put extra money in my parking meter. This was my first visit and I will definitely continue going there for my haircut and coloring!

Colleen for color hair and conversation. Helen for waxing. I will never see anyone else ever!read more

I had to find a new stylist because the one I went to disappeared. I read great reviews of Jim with…read morecurly hair and got lucky to get an appointment this afternoon! The salon is in a shopping center with ample parking. It's spacious and clean. Jim saw me right on time and assessed my hair. I was way over do for a cut and was losing my curl pattern. Once cut it was washed and treated and he took me to another chair. I never laid back for diffusion and this was the first time. The chair goes back for good diffusing position. Jim took his time and my curls came back. I love the care he took and will definitely be back!

I had the best haircut and color by Steven! He was very patient and the result was exactly what I…read morewanted. Can't wait to go back!