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    Hair Waves Salon

    4.3 (11 reviews)
    Closed Closed

    Services - Hair Waves Salon

    Eyebrow services

    Applying hair extensions

    Hair extension coloring

    2 More Services

    Hair extension removal

    Hair extension services

    Hair Waves Salon Photos

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    Day 2 braids

    Very disappointed with the result of my daughters box braids and more importantly disappointed with the customer service after the braids began to unravel. Prior to beginning Rheanna asked for a picture which my 19 year old daughter didn't have. She did not ask how long the braids should be knowing this was the first time this customer had ever had braids and was new to her chair. After complete my daughter asked that they be cut because they were too long. Rheanna never indicated that if she cut the braids they would unravel. The next day, braids were unraveling and her hair was showing thru the braids. Rheanna attempt to fix- however several days later the same problem. My daughters contacted her on two occasions within 7 days- no reply. I called on day 9 and was asked to call back at an arranged time- no answer. Called again- no answer so i then texted. I got a reply 2 hours later and was told-since it's been 9 days, sorry. I'll refund you your 35 deposit. These braids cost her $215, should last 6-8 weeks at the least, it was only 9 days! You have a professional responsibility to advise your clients when performing services, especially first time customers who are depending on your expertise I am so disappointed she did not try to rectify this situation in a more fair manner. While she may have retained $180 she has lost the opportunity to earn hundreds more from me, my family, and friends. The pictures speak for themselves. 1st 3 pics are the next day- remaining pictures are day 8- not much different- yet Rheanna refuses to acknowledge any fault, fix the hair or provide an adequate refund. Beware and spend your hard earned money elsewhere.

    Root touch up and highlights

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    3 years ago

    Kam did a great job with my silk press! Love the environment and decor! I've found my new shop and stylist!

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    4 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    17 years ago

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    18 years ago

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    11 years ago

    Wonderful owner patient kind and reasonable your hair will definitely be healthy if you keep going . They are very respectful here.

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    16 years ago

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    15 years ago

    For African American hair, this is the best place to get contemporary hair styles in Springfield, MO.

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    Ask the Community - Hair Waves Salon

    Review Highlights - Hair Waves Salon

    My stylist Rheanna did an awesome job on my hair color!

    Mentioned in 2 reviews

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    Hair Waves Salon - hair_extensions - Updated May 2026

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