$1008.00 not including tip. What could I have possibly done to my hair for it to cost this much? Balayage (on virgin hair) and a hair cut that didn't take more than 5 minutes. So let's start from the beginning. Making the appointment I was told I had to pay $325 (50%) of the service upfront. Day of the appointment I'm sitting in the lobby with no one in the reception area for about 20 minutes until a nice blonde girl walks in and asks if I've been helped. I tell her I have an appointment with Sakura. She lets them know and Sakura's assistant comes to get me (such a sweet girl throughout this whole process.) I meet Sakura and this is exactly when things started to go down south. Since this was my first time dying my hair I showed her inspo photos and explained to her I was very anxious since it was my first time. Her response was "if you're going to be anxious then I don't want to do your hair, it's supposed to be fun and I want to have fun.. not have you making me anxious" she then proceeded to say "if you have a bad reaction and your hair falls out or if you don't like it.. then we cut it all off.. it's not a big deal." Well, it is a big deal considering I take such good care of my hair and it has taken me years to get it to such great length. Her attitude, her eye rolls, and entire demeanor should have been the red flag waving at me to run out of that place. Also, I promise you, I was being so kind and vulnerable with her that her reaction made my eyes tear up.
Sakura specified to me she likes to cut hair while it's dry. Yet, she started dying my hair first and telling me it probably be a little bit more expensive because of the length of my hair and her having to use more product. If that was the case, wouldn't the right thing to do is cut my hair first so that you use less formula when dying it? I don't have a lot of hair, I just have very long hair. But it was her way and she kept applying the dye. In yhe middle of all of this I used her fan that had a panda on it and mentioned how much I love pandas, and she tells me.. "ok you don't need to be so exaggerative about the panda"
Then her and her assistant were talking to me about a song, Sakura said she forgot the lyrics.. so I played it on my phone and after 30 seconds she yells at me to turn it off. Everyone stays quiet and I'm literally so uncomfortable at this point, I don't say another word.
While her assistant begins to wash my hair, the other hairdresser (blonde girl) starts talking about music and was so kind and welcoming, I started to wish she was my hairdresser instead. I feel like that's the type of relationship you should have with your hairstylist.
Now it's time to cut my hair. Naturally I was nervous to cut it after so long, but I was smiling when I told Sakura "oh god here we go".. the minute I said that, she stepped back and with an angry/irritated/sarcastic tone and red face she replied " I don't have to cut your hair..you have an issue? You're too scared? I don't have to cut it." At this point she was really testing my patience. She ended up cutting my hair, but not in the way I asked her, though I was so tired of her entitled attitude towards me that I didn't say a word. She then took out the curler and started waving my hair for her tik tok account and even asked me to fix my makeup for her page. She took pictures, videos, made me pose in different positions.
Then the bill:
$683 on top of the $325 I had already paid.
She charged for extra product which she wouldn't have used if she cut my hair first.
$125 for a 5 minute hair trim.
She charged me for the blow dry which I never asked for and for curling my hair that she did for her own tik tok/ instagram page.
Did my hair come out nice? YES, but was it worth that price and the awful treatment I endured during the entire 6 hours that I was there? ABSOLUTELY NOT. After calling all of my friends who own salons in different states and telling them that I was charged over a thousand dollars for my hair, and realizing I was completely taken advantage of, I cried for hours. On top of it, she treated me like absolute shit.. didn't even offer me a damn cup of water. It was my first and worst experience. If you're going to come here, and you're nervous about making the change and you want a kind an empathetic hairstylist that you can enjoy the experience with.. please choose anyone but Sakura. read more