This was my first time to this salon. I only came here because my mother in law had made appointments (for both hair and makeup) for myself, her, my sister-in-law and my daughter for a family photo shoot.
Some of the workers were friendly and did a good enough job on my daughter's hair and our makeup....
BUT the girl who worked on my hair (Hye Young? I am actually unsure if she is even licensed...she has shoulder length straight black hair and wears black square rim glasses...very quiet and not very friendly) BURNT my face. First of all, I feel like it really requires a HIGH level of incompetence to burn someone's face while curling their hair for a very simple hairdo....Secondly, once she burnt my face - as in the hot iron touched the side of my face - she did not immediately apologize. In fact, after I yelped out in pain, she continued to curl my hair as if nothing had happened. At which point, I started telling her that her response was absolutely inadequate and that she better hope my face does not turn into a blister. She then apologized meekly and I had a hoard of other workers coming to spray aloe vera on my face...but I now have a purple mark on my face and have been looking online to even see if this salon is certified.
If you check on the California Board of Barbering and Cosmetology site (http://www.barbercosmo.ca.gov/) IF Hair Salon does not even come up. Scarily enough, neither does the owner of the salon (YaeWon Suh). If the owner isn't even licensed, I already know that the incompetent girl in the glasses who worked on my hair is CLEARLY not licensed...and clearly not competent enough to curl someone's hair without touching their face with the curling iron.
I am trying to see how else I can make a formal complaint against this salon. I would say that the girl who worked on my hair should have her license revoked...except that she's not even licensed!!! In fact, I am not even sure how IF Hair Salon is legal and open with unlicensed workers when the California Department of Consumer Affairs (http://www.dca.ca.gov/publications/barbercosmo_guide.shtml) states that:
Anyone who provides hairdressing and styling, haircutting, shaving, manicuring, removing unwanted hair, skin care, and the application of cosmetics for a fee must be licensed by the Board. To become licensed, individuals must complete an approved amount of coursework and practical training and pass a national written and hands-on exam.
After years of going to hair salons, never in a million years would I ever even have fathomed that I would get my face burnt while getting my hair curled. I couldn't even fathom that level of incompetence.
So this is my warning to all of you... DO NOT SET FOOT in this unlicensed incompetent salon. It's not just about hair preference or customers dissatisfaction...clearly, the level of incompetence at this salon is so high that it is a safety hazard.
If you don't heed this warning, then RUN the other way when you see the girl with the black rim glasses. Unless of course, you want an unfriendly unlicensed incompetent workers to burn your face with a curling iron! read more