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Worcester, MA

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Hair Market

5.0 (2 reviews)

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Top Shop Salon Spa - Blood on my hands from my ears because she ripped it clean through. In the background you can see the interior of the salon.

Top Shop Salon Spa

4.0(25 reviews)
0.1 mi
•$$

I'd like to preface this review by saying my hair is EXTREMELY hard to work with. Due to…read moremedications and hormonal issues, my hair never reacts to coloring the way one might expect. I've actually had stylists try for hours to do, and re-do, a color job only to essentially give up and tell me all they could do was dye my hair brown and start from scratch. My hair pulls VERY warm and I love neutral ash tones so... yeah. I didn't have a lot of hope of things turning out well. I have been to stylists (who specialize in color) all over the US (most recently in Southern California), so have a lot of prior experience to compare to. That being said... I bought a Groupon for a Balayage at Top Shop. It was my first experience with this salon. I called to make the appointment and spoke with Leah who set me up for an appointment with Olivia for the following week. The salon is in a strip mall area and there is plenty of parking. It is next to a school and I happened to be there right when school was getting out, so traffic was heavy. I was welcomed into the busy salon by the receptionist and the Olivia promptly welcomed me back to her chair. Olivia is very personable and we had a nice chat during my time there. We initially discussed what I was looking for, and I showed her my pinterest board so she and I could make sure we were on a similar page. Then she went to mix up the magic (lightener)! I had natural roots grown in (about a 5/6A) and the rest of my hair was a dark golden blonde (8/9G). I was expecting to be in the chair for ever, but I was not left to sit for ages. From start (walked in) to finish (walked out) was there for maybe 2hr 15min. Olivia really delivered for me!!! She used the ashiest toner they had and dried a piece after the first toner to see if I was happy enough with the level of ash-which I really was. I was and am ever so grateful for what she was able to accomplish with my hair! I will definitely be back to her for sure! The final effect was a lovely color melt look toward my root area and great ashy blonde dimension from the Balayage in the length. I am so grateful!! Further, everyone who was having their hair done at the salon (men, old and younger women, and children), they all looked great!

So they removed my initial review because of lack of accountability on Google so I'm here. I…read moreencourage deep reflection without a defensive response if the owner and stylist want to provide a response as to why there was a lack of an apology to ripping out my earring and making me bleed So I gave this salon TWO tries and assumed the first time was just a bad experience and both times I had the same hair stylist. The first time, this woman was NOT ATTENTIVE AT ALL. As she was working with my layers and bangs/combing through them she yanked hard and pulled out my helix piercing CLEAN THROUGH AND I WAS BLEEDING. It was more of the fact that she told me "you should've told me you had earrings" which was just her trying to make me accountable for her not paying attention. There was a moment of silence and absolutely NO APOLOGY was given to me. The two workers in the salon were just silent and rummaging through what to do because she gave me back my earring with my blood on it and for those who have cartilage piercings, they are expensive and take a long time to heal. She ripped it through my DAMN EAR that's how hard she combed through it. I am young and have social anxiety so I was trying so hard to be understanding in the moment but she finished up and the lady at the front desk gave me a tiny bag to put my earring in. But there was ultimately no apology...just the hair stylist saying she's usually so attentive with her customer's earrings (which counters when she said it should've been my responsibility to tell HER that I had them..well if she was so attentive she should've seen them)... When I paid I think I should've gotten a discount because...I left the salon bleeding...AND THEN THE FRONT DESK LADY had the audacity to ask FOR A TIP...I did my best to see past it and knew the haircut was decent so I still left one. Yet I left with no apology and the hair stylist not offering to pay for the earring to be put back in when she knew I was gonna go to a piercing salon nearby to see what the damage was. It was just so frustrating trying to be calm when no one wanted to take accountability. The second time I came in, I wanted to give it a second chance because it was just a trim to me but when I was assigned the same stylist, I began having an anxiety attack and I was unsure if she remembered me but this time I pointed out that I had earrings and braced myself. This time my ears were safe but because I asked for face framing layers....THIS BOTCHED MY BANGS DISGUSTINGLY. She took out such a huge chunk and the bangs didn't even frame my face. It was just 2 BLOCKS NEXT TO MY FACE. Just two blocks sitting next to my face that when I finished I immediately contacted another hair salon to take me in and to fix it. The new stylist was so kind to me and he was much more attentive and straight up said "these are not face framing..I'll fix it for you because the past stylist took out so much. I'm gonna trim a new section so you can have face framing bangs but I will leave the longer pieces she cut out so they can grow and begin blending with the back" From the photos, you can see MY BLOOD on my fingers with the front desk sign in the background, the second photo is the very stylist holding up my hair while I tried to see the damage, and in the third photo was the second time I went and had my bangs ruined. To the dear stylist: If you were so attentive to earrings why did you flip it around and victim blame me by saying I should've told you? I think overall it speaks volumes that you guys had my review deleted and want to avoid it still. Guess things never change

Photos
Top Shop Salon Spa - Https://www.topshopsalon.com

Https://www.topshopsalon.com

Top Shop Salon Spa - I left with the ugliest bangs. These aren't even close to curtain bangs and i got a second stylists opinion and he said wtf were these

I left with the ugliest bangs. These aren't even close to curtain bangs and i got a second stylists opinion and he said wtf were these

Top Shop Salon Spa - Https://www.topshopsalon.com

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Https://www.topshopsalon.com

Eastern & Western Medical Center - This is photo (not a great one) of the acupuncturist Jadranka Perl. Her website is ewmc381.com, you can see more there.  She saved my knee f

Eastern & Western Medical Center

4.4(9 reviews)
2.1 mi

Absolutely life changing. I had trouble just getting out of bed due to back pain. It would take…read moreseveral hours every morning before my back would start to feel ok. Jadranka spent time understanding and diagnosing my issues. Each session she would adjust her methods based off of my needs. Aside of my back pain, my stress level has also gone down as a result. I highly recommend anyone going to Jadranka for any back, neck, leg, joint, arm pain/tightness. Don't be intimidated by accupuncture, it's relaxing. It may just change your life, like it has mine.

I would give a 0 if I could. When I first called it sounded like whoever answered the phone was…read moredrunk so I actually scheduled a consultation instead of a session just to scope them out. at the consultation Dr. Perl was very nice and I liked her a lot. It turns out the person who answered her phone was her husband receptionist and I think I must've woken him from a nap. However, I never actually got to have a session because of the nasty experience I had a couple of weeks later with her husband. My insurance company approved 12 sessions, but he insisted that was impossible and YELLED at me about it. I told him they had called me to tell me this but he continued to yell at me that no, no they never did this and it's not possible because he knows everything about insurance evidently. It was almost impossible to get a word in edgewise. He even read to me from the coverage section of some policy. I then called my insurance company and confirmed they that yes, they had agreed to pay for the sessions. However, I decided I didn't like the way he spoke to me so I called and said would not patronize their business because of his behavior and I canceled my appointment.

Photos
Eastern & Western Medical Center - Acupuncturist in Worcester Massachusetts, Jadranka Perl, acupuncturist and herbal medicine and skin care specialist.

Acupuncturist in Worcester Massachusetts, Jadranka Perl, acupuncturist and herbal medicine and skin care specialist.

Eastern & Western Medical Center - Consultation room

Consultation room

Eastern & Western Medical Center - Treatment room #2

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Treatment room #2

Hair Market - skincare - Updated October 2026

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