This review reflects my personal experience and opinion…read more Stylist: SHANTI After my initial review on Google, Pretty Brows and Beauty reached out and apologized profusely. They even begged me to return, claiming they wanted to make things right and ensure I left happy. But when I didn't respond to their repeated calls, they changed their tone entirely and edited their response to now claim I was never even booked at their location. This is ridiculous, and I won't let it slide. I have full proof of my appointment--including screenshots of the booking clearly showing their business name, location, and time. I will attach these here. Stop bluffing and misleading people. If you think bluffing and trying to manipulate customers into silence is the way to do business, think again. If this continues and you persist in making false claims without accepting your mistake and If you continue trying to irritate me, I might have to take this an other way. This behavior is unprofessional, and frankly, shameful. This kind of dishonesty is exactly why I won't be coming back. If you care about professional service, clear communication, and respect as a paying customer--look elsewhere. My initial review: I had a disappointing experience at Pretty Brows and Beauty with Shanti. My appointment was at 6:15 PM, and I arrived 15 minutes early. Instead of starting on time, Shanti chose to attend to two walk-in clients while I waited in the waxing room with no explanation. She finally started with me at 6:25 PM--10 minutes late even by the scheduled time. What upset me more was the constant upselling. She pushed for bikini waxing and tried to talk me into facials I never asked for. I know what services I want, and I'm paying out of pocket--I don't need to be pressured into more. The waxing was rushed and sloppy, and the eyebrow threading was terrible--uneven and nothing like what I asked for. I left feeling frustrated and disrespected. I'm sharing this so others are aware. I expect a refund for the poor service. Definitely won't be returning.

I recently had individual lashes and eyebrow tint. The lashes started falling off before I could…read moredrive off. I went back into the shop and she 'fixed' the lashes. By the next day the lashes were falling off and the tint was gone. I wondered why there were no other patrons in the shop when I arrived. Now I know why. Total disappointment. I paid $76 including a tip. I DO NOT recommend anyone spending their time or money here.

Received a warm welcome with a smile! The eyebrow threading service here was exceptional, they did…read morean amazing job.

Service is always great. I love my eyebrows each time I visit. It's always a quick service too.read more

I've had 2 facials with Nicole at Belle Skin Spa and I plan to become a regular! Nicole is sweet,…read moreprofessional, and very knowledgeable

I had a wonderful and relaxing facial at Belle Skin Spa. I would highly recommend this spa!read more

I had a few hours to kill while my son was in karate class and my regular salon was too far away…read more I looked for a salon with good reviews and this one looked like a good bet. I immediately like the fun, modern vibe here. The staff was jamming to the music. They were friendly and prompt. I like the clearly labeled books for gel nails, its much easier to make a selection than the nail rings most salons use. Henry did a great job on my nails. You could tell that he takes pride in his work. He checked for bubbles, offered to do a third coat and even walked me to my car with an umbrella. Thats really above and beyond customer service. $29 for shellac is a great deal.

5 Stars - A Hidden Gem in Farmington Hills!…read more I've been going to Pure Lux Nail and Spa for the past four months, and I've had a consistently wonderful experience. From my very first visit, I was impressed with the kind and professional service. Since then, I've been booking with Zack, and he is now my go-to nail tech! Zack is personable, gentle, and gives the best hand massages I've ever had. He's truly an artist. I recently chose the Cat Eye nail color, and he added a beautiful flower design on one nail of each hand--it really pops! The final look is stunning, with a glass-like shine and an incredible 3D effect. The atmosphere at Pure Lux is relaxing, clean, and welcoming. I always leave feeling pampered and confident. If you're looking for a quality nail salon with talented technicians, I highly recommend this place--and especially Zack!

Love love love this place! One stop shop for all your beauty needs. Tanning, teeth whitening,…read morefacials, Botox, fillers and laser hair removal! You name it, they got it! The staff are so sweet and the owner Chantal is so nice! I've gotten a few Hydrafacial's by Laraine and she's just amazing. She took the time to inform me on what I needed to improve in my skin care & what products would work best for my skin type. I leave glowing every time! I've also had laser hair removal here & saw results in just one time! I definitely recommend this place for facials to everyone I know!

Kind professional staff.. the waxing service was swift and thorough. The cost was in alignment with…read moreother salons. I highly recommend this business.

Great doesn't begin to describe my experience! It all started with a phone call then a Bridal…read moretrial. Laura Melissa is a sweet lady and true professional. She provided me with skincare treatments to insure my makeup application would be flawless, and it was!! On my wedding day she arrived ahead of schedule and was very organized. She made my bridesmaids and me look perfect! For such an important event you need someone you can trust and I highly recommend her for any of your skincare & makeup needs!!

I took my daughter to Laura for her first time getting her eyebrows waxed. Not only did Laura do a…read morebeautiful job, but she kept the look appropriate for a teenager. Appointment time was prompt and service was thorough. We'll definitely be back again.

I walked in today hoping I'd be able to get my eyebrows done before school pick ups. Katie said…read moreshe'd take me, despite having another appointment coming in a bit. She did a wonderful job! She was gentle with the waxing and shaping, which made the experience that much better. I loved how they turned out! The facility is clean, the staff is warm and welcoming, and Katie did a great job. Overall, I had a great experience. I will definitely be back!

Exceptional Service by Erin at European Wax Center - West Bloomfield, MI…read more Erin is truly the best of the best! From the moment I met her, I knew I was in great hands. She's incredibly skilled, attentive, and makes what could be an uncomfortable process feel completely relaxed and effortless. Her professionalism is unmatched -- she takes her time to ensure everything is done perfectly, and her friendly, down-to-earth personality puts you at ease right away. What I appreciate most about Erin is her consistency and genuine care for her clients. She listens, explains each step, and always checks in to make sure you're comfortable. The results are flawless every single time -- smooth, clean, and precise! If you're looking for a wax specialist who's both meticulous and kind, Erin is the one. She turns what could be a routine appointment into a self-care experience you'll actually look forward to. European Wax Center is lucky to have her, and I couldn't recommend her more highly!

I absolutely love coming here! Lindsey and Maria are both so kind and so amazing at what they do!…read moreIt is such a good and clean environment. They always make me feel so well taken care of! If you need ANY hair removal done I recommend coming here !

DO NOT GO HERE!! I visited this place for the first time two…read moreweeks ago, and it will also be my last. The experience was disappointing from start to finish, and I regret not leaving after the consultation, which was basically just a price estimate with no clear explanation. Roda was unprofessional and unclear throughout the process. She didn't even tell me how many units of Dysport she was injecting into my forehead--just quoted me $300 and did only three pokes. I thought it was odd but went ahead with it. Today, I went back for my "two-week follow-up," hoping to address my concerns about the results. I told her I wasn't happy, but instead of offering a solution, she said, "I think it's good, you don't need any more." Her response was dismissive--especially when I explained that I wanted less movement and fewer lines. It felt like she didn't care what I wanted because, apparently, she's happy with the results, so that's all that matters, right? My face, my unhappiness, but as long as she's happy, everything's fine. Even worse, during my original appointment, Roda assured me that if I wasn't satisfied with the results after two weeks, I could come back for adjustments. Today, she completely ignored that promise. The office staff wasn't much help either. When I called to inquire about my appointment, they were clueless. Please, do your research before choosing where to go for any treatments. Trusting your face to someone who doesn't listen to your concerns is a huge risk. This place did not meet the standard of care I was expecting.

Not many reviews when I found this place but the photos of the work were top notch. I called ahead…read morefor prices which were reasonable and scheduled. I arrived at the time scheduled and all chairs were filled. I was a little annoyed because of the wait as it didn't really seem like they honored appointments, but I waited nonetheless. 15ish minutes later they took me. I had two reference pics and asked for a quote. I was comfortable with what was quoted and proceeded to get the work done. The application and patience was flawless. The first design was the ring finger and it turned out better than the reference pic. The second applied was the middle finger which I wasn't a fan of so the gentleman did it over twice. Still very patient. I know he could tell I wasn't super thrilled about it so he offered to freestyle my pinky. I obliged and loved it. Sparkles are still there! He offered the thumb as well but I declined. To my surprise, price was still what he originally quoted me! All in all, I would absolutely recommend this place.

The salon is clean and organized and the employees are nice enough. Nice atmosphere. I had a $40…read morepedicure + $10 for the shellac (all $50) and I walked away disappointed. 1) I have very thick heels which tend to crack and they don't grate your heels/feet here, they only buff, so no skin comes off. I told the man doing my feet that simply buffing my feet would literally do nothing for me because of my thick skin; he said to give him a chance & he used a small purple buffer (like the one I use every single day at home), and as expected, it did very little. My heels are still thick & heavy & it doesn't feel like I even got a pedicure. Very disappointed. 2) Even though the tech took his time cutting my cuticles, they are not clean & neat (as you can see in the pictures) 3) The polish is unfinished, as the entire nail is not covered. He also did not use a cleaning brush with polish remover to clean off the excess polish from my skin or around my cuticles. The Polish was also laid on very thick. From far away the feet/nails look OK, but upon closer inspection, you can see all the imperfections. I can live with that, but what really bothers me is that the skin on my heels is still there and thick, and there's a hair in the polish to boot! This pedicure may last me a week at best before I have to find another salon that provides the services I need to be satisfied. Not every client requires the same treatment or care, and I do expect a nail salon to provide whatever services are necessary for individual clients and their needs. This salon did not do that. They may be very good at nails and nail art, I don't know, but I won't recommend them for pedicures (as least not with this tech) and I don't see myself returning. Update: I used my own foot scraper at home and the amount of dead skin I removed is insane! I wish I would've taken a before picture, but I honestly couldn't wait to get all that dead skin of my heels! Now my heels and entire foot are smooth and feel light. Why they don't use foot scrapers at this salon is beyond me and makes no sense.