I had an absolutely abysmal experience with Premium Tree Care that ended up costing me hundreds of…read moredollars more than I planned because I had to hire someone else to fix their terrible irrigation work and they will not give me a refund. Hired them based on a referral from another tree company that didn't work in my area, and their stellar Google reviews. Somehow I'm the outlier that had a less-than-one-star experience. Contacted them for an estimate. They came out quickly and seemed professional. My citrus trees have been struggling, so we came up with a plan to trim and fertilize them and put them on a new irrigation system of their own. Estimate was about $1500, so not a small amount of money. They booked me for 11 am on a Friday. The morning of the work they moved me a 12-2 window. 1:30 rolls around and I haven't heard anything so I messaged them. I was told they will be by at 2:45. They show up, do the work we agreed to in a few hours, including a new irrigation line. At the end, they tell me that they couldn't fertilize the trees because it's too hot and there is too much direct sun. They tell me multiple times they will be back on Monday right at 7. I'm irritated that they didn't factor the time and sun into the project, but accept that the work will be done on Monday. Over the weekend I receive a reminder text that they will be at my house promptly at 7 on Monday. Come Monday morning at 7, they are nowhere to be found. No communication. I texted them and they told me that they had a client who needed additional work that morning so they can't make it until Wednesday. So far, they are late, no communication, and apparently other clients are more important than I am. On Tuesday I discovered that they set up my irrigation incorrectly, and it's watering the citrus trees with other parts of my yard, not separately (which is what I paid for). They assure me it's likely just a short in the electrical and not a big deal. I tell them they need to come out ASAP to fix it and we agree to 6 am on Wednesday. They show up Wednesday at 6 am and discover that it's a much larger problem than anticipated, and they have to pull up my less-than-a-year old pavers to run a new cable to the clock. None of this was discussed ahead of time. There was no mention that the irrigation might be challenging. It was completely minimized as an easy job but somehow they managed to screw it up twice. At this point I'm tempted to cancel the project but decide to move forward. They pull up my patio, work on the irrigation and assure me it's fixed. We test the citrus trees with the bushes to make sure they are now running separately. Seems like things are working as expected so I pay them and am glad to be done. A week later I discover from the Hydrawise app on my phone that one of my grass zones hasn't been watered in a week due to a low electrical current. The alerts started the same day and right after Premium Tree Care rewired my irrigation. I text Premium Tree Care and they assure me they didn't touch the sprinklers and offer to send out someone else to take a look at it. Instead of trusting them again, I had a friend who does landscaping come and take a look at it. He and his crew had to rework ALL of the irrigation that Premium Tree care touched. Sure enough, the disconnect was under the pavers, where the wires had been bundled together incorrectly. The new landscaper also found barely buried lines to the timer that had been bound with duct tape and not capped. I called the head of Premium Tree Care and told him that the work was unacceptable and that I would like a refund on the irrigation since I had to hire someone else to fix it after Premium worked on it twice and it was still wrong. Even though he wasn't present for the actual work that his crew did, he assured me that they didn't touch the sprinkler wiring and refused to discuss a refund. I'm unclear how he would know that they didn't touch the sprinkler wiring since he wasn't present. Additionally, they tried to make it work twice and both times they broke it. I ended up having to pay someone else to fix the "work" that they did that they were clearly not qualified to do. Please do not hire this company.

Giovani came and gave an estimate. When I called him he is not answering the phone. In any business…read moreProfessionalism and prompt communication are required. I fade up calling and getting no answer.

I am very pleased with this company. They did a fantastic job trimming up the trees on our…read moreproperty; they spent approximately 5 hours cleaning up almost every tree in our yard. They asked for specific guidance on where to trim before starting, and then they carried out out in full. They did a good job in meeting my expectations... They trimmed just the right amount. The prices were very reasonable, much more affordable than some of the other companies that I received quotes from. They were easy to deal with, aa setting up everything on the phone was a breeze. They arrived on time for the actual trimming and worked hard while they were on the property. I will definitely recommend this company and be sure to call them again when my trees need another trim!

I hired Harris & Sons in February to remove a sussoo tree from my backyard. Before the work began,…read moreI explained that my landscaping company wanted the entire tree, including the stump, removed. Harris & Sons told me the stump did not need to be removed and assured me that poisoning it would kill both the stump and the roots. Trusting their professional expertise, I followed their recommendation. When my landscaping project began, my landscapers immediately told me they could not properly install artificial turf over the stump because as it rotted, the ground would settle and create uneven spots in the new lawn. They also discovered the stump was still alive and that roots had already begun spreading into another area of my yard. I called Harris & Sons, and they returned on June 27 to retreat the stump and roots. They told me to wait one week before continuing with landscaping. When my landscapers resumed work on July 3rd they determined the stump still had to be removed before they could complete the project correctly. I had no choice but to pay an additional $675 to have the stump removed so the project could move forward. When I contacted Harris & Sons about reimbursing me for the additional expense, they refused. Instead of acknowledging my concerns or trying to find a reasonable solution, they sent me a Google article claiming stump removal is not always necessary. That completely missed the point. From the very beginning, I told them my landscaping company wanted the stump removed. They advised me otherwise, and I trusted their professional recommendation. In the end, the stump still had to be removed, and I was left paying two companies for the same job. As a widow and single mom, I rely on professionals to give honest, informed advice. I trusted their recommendation, and it ended up costing me more money. What disappointed me most was not just the extra expense but the complete lack of accountability. Rather than listening to a legitimate customer concern and trying to make things right, they dismissed my experience and refused to take any responsibility. Unfortunately, based on my experience, I cannot recommend Harris & Sons. If a customer clearly tells them what is needed, I would expect them to either perform the requested work or clearly explain why they will not, rather than assuring the customer it is unnecessary only to have them pay someone else to do it later.

What great service! A little over 2 hours and a 19 year old tree and roots were removed. The price…read morewas great and everything was cleaned up and you can barely tell I used to have a tree in my front yard!

I was referred to H & R by our maintenance landscaper. I have eight very tall palm trees and one…read moreginormous date palm (all 50+ years old) The team arrived on time, they were polite, and trimmed them all perfectly. I will continue to hire them for all our tree trimming needs!

I have a huge 21 yr old mesquite tree in my front yard. It needs someone who knows what they're…read moredoing to keep it trimmed and thinned, and looking beautiful. PV Trimmers has consistently done an excellent job. I know I can count on them. Great work, personable men, and professional. I highly recommend!

PV Trimmers are AWESOME! On December 14th 2023 they arrived with several trucks and a boom truck…read moreand trimmed and thinned out my 50 foot Aleppo Pine tree plus shaped it. Mike and his son Chris and their friend in the boom truck got up into the tree and were able to carefully cut small and large limbs down between my house and my neighbors house without and damage. The crew worked like a well oiled machine and within a few hours it was finished. The results pleased my neighbor and the tree was healthy, thinned out with large limbs over his house removed. Now the winds through the mountain preserve area are allowed to blow through without fear of toppling over and damaging on our homes. Great family company and very nice people.

We recently moved into our new home and needed some immediate help getting the property in shape…read moreand the irrigation system figured out. The team came out right away, explained everything in detail, cleaned up the yard beautifully, and installed a new irrigation setup that has been working perfectly. They were professional, punctual, and truly cared about making sure we were happy with the results. Highly recommend Robert and his amazing Team!!

I couldn't be happier with the work Valley Vista did on our yard. Our previous landscapers just…read moreweren't meeting expectations anymore. Inconsistent communication if any, rushed work, and little attention to detail. Sadly, even with a service our yard needed some TLC. We finally decided to make a change and decided to give Valley Vista a call. Valley Vista showed up on time for our consultation, listened carefully to what we wanted, offered ideas, and completely transformed our yard. The crew was knowledgeable, friendly and professional. The entire crew worked hard and left the space neat and tidy when the job was completed. Several neighbors have stopped by to admire the refresh and asked that we share Valley Vista contact for a consult of their own. The difference in professionalism and attention to detail compared to our last company is truly night and day and I look forward to showing off our yard while hosting holiday get togethers now that my yard looks incredible. Five stars for Valley Vista!

Ed was very quick to respond when I reached out to him regarding the removal of 2 large tree stumps…read morein our back yard. He came up with a plan to avoid getting any tree shavings in our adjacent pool. Ed's team worked diligently and effectively, and got the job done in 1/2 a day. They were very professional.

Highly recommend!! Montufar's made the quoting & tree removal process fast and easy! They are true…read moreprofessionals, and even cleaned up our yard afterwards. See before & after photos. We are amazed that it looks like our (3) massive trees were never even there!

We hired Jason's Tree Service to remove a very large, 60-foot Aleppo Pine in our front yard that…read morewas 10 feet away from the house and at risk of falling on it and tearing up the rest of the yard in a future monsoon. I called, they came out the same day to give us a quote that was $1000 below the other quotes we had received. The customer service throughout the process was exceptional. A crane was involved so they needed to confirm availabiity prior to scheduling the removal date (within two weeks of the initial call). The day before our scheduled removal I got a text confirming that they'd be here in the morning. At 7am a crane, chipper and a multitude of other specialized equipment and people showed up. In less than 90 minutes, the tree was gone with absolutely no damage to yard and plants growing near the tree. The entire neighborhood turned out to watch as it was something to see. One of the workers smiled and commented about the crowd that had gathered. He recognized that it was fun for us since it was unusual but it was what he did every day. A lot of pride in that comment and doing a great job. We were billed exactly what the job was quoted for. On Schedule, On Price, Easy to Deal With, Highly Recommended.

They trimmed 6 large ash trees over a year ago. Took a lot of mass out old overgrown trees. 3 are…read moredoing well. Photos before and after.

About a year ago, my backyard grass looked like a small patch of a dehydrated desert. We went…read morethough various landscaping companies that simple had workers that didn't appear to know anything about keeping grass green, or maintaining a small amount of healthy grass. My husband was more than ready to rip out what was left of the real grass and replace it with fake-synthetic grass. I was deeply against the idea as I had grown up in a homestead environment and he grew up in the city. I took over the backyard and searched through more landscaping companies, knowing I was risking the same experience. However, I met Chance with Rockwell Landscape Maintenance about a year ago and explained our dire backyard situation. Chance took on the challenge to restore our backyard to a healthier greener grass. Our grandkids are able to run around and play without kicking up dirt, or dealing with uneven ground surfaces. Any issues that surfaced with the grass or sprinkler system, Chance or his staff have been quick to resolve. So looking back a year ago, it was a touchy frustrating situation of natural vs unnatural. Though my husband is a city person, he is satisfied with the up keep of the grass and yard; the grandkids love being outside and playing in a more even, natural surface. We actually have green grass that survived the summer heat and that speaks volumes of doing something right. I will always enjoy a natural grassy environment over synthetic grass that feels harsh and permeates toxins in the air. Chance helped make real grass worth saving.

I been using these guys for years, they do a great job. They always show up on…read morewhen they are supposed to. I have bimonthly service and I am very happy with the workers. Thanks Rockwell. Tyka