PERFECTION. Needed a…read moresalon close to home (I typically.. get my hair cut and colored overseas) so I saw reviews on this place close to my house. I sent in a request on Yelp and they asked that I text/call a number. After some interactions through text, a picture of what I wanted, and instructions that I wanted a 1" trim from the bottom length and a relayer, I scheduled my appointment a few days later. This spot is VERY Chinese. Lots of banter in the language but I liked the energy it gave. A little bit of a language barrier but I tried to keep it short and brief, and we "communicated" through photos of what I wanted, and what he could do. Almost all the chairs were full. I brought my son with me and everyone was nice to him (-: He was able to sit on a chair and wait for me while I had my hair done. Ming gave me exactly what I wanted. Basically a refresh. They were able to shampoo and rinse my hair, I was put in the chair, Ming and I had an exchange, and he went to work with precision and expertise. QUICKLY may I add.. I found my local salon. I'll have to try color at some point. THANK YOU MING!

This was my first time here, and unfortunately I left very disappointed. I showed the stylist a…read morephoto from their own Instagram and specifically asked for a layered haircut similar to the photo. I have had layered haircuts at other salons before, so I know what a layered haircut should look like. I kept explaining what I wanted, but the stylist kept telling me that he was giving me layers when the result clearly did not look like the layered style I showed him. It felt more like a bang trim with my hair cut shorter. I was also very uncomfortable because the stylist had a very strong cigarette/smoke smell on his breath during the service, which made the experience unpleasant. If the stylist couldn't achieve the style I requested, I would have preferred him to be honest and explain that before cutting my hair shorter. As a first-time customer, I left feeling very upset and disappointed.

This was my first time at Lunar Salon and my stylist was Zoe. I am in LOVE with my haircut…read more Let me start off by saying that I have a lot of hair and can intimidate some stylists. I also have prior experience of being a hairdresser, so I can be very particular with how I want my hair cut, but Zoe executed my vision perfectly. I started off with a consultation with Zoe where I showed her some pictures and met with an assistant who washed my hair. She shampoo'ed my hair twice (which I love). The first is to remove any product and oil build up, and the second is to make sure my hair and scalp are actually clean. When she conditioned my hair, she was careful to not apply it to my scalp and brushed it through mid-lengths and ends, which is exactly what I do at home to avoid an oily scalp and maintain volume, so 5-stars for that! I also wanted to add that the assistant took extra care in making sure the back of my neck and clothes were protected from getting wet. Previous experiences at other salons have left me drenched. When I got back to the chair, Zoe carefully and gently brushed out my hair, sectioned it, and got straight to it. I asked for a round layered haircut. She cut my hair wet, putting in the foundation of the haircut and gave me a beautiful blow-dry. Then came the fine-tuning and detail work which took my hair from heavy and dense to light and bouncy. Her next client came in about an hour or so into the haircut, but not once did I feel like she was rushing with me (which normally happens with the amount of hair that I have that usually takes stylists past their allotted appointment time). I enjoyed looking around the salon at all the other wonderful stylists focused on their work as well. Another 5-stars for the attention to detail! I can't wait to come back! :)

I'm very disappointed with the service I received from one of the stylists, Zoe. This was my first…read morehaircut at this salon, and I had been looking forward to it. I showed her a photo of the hairstyle I wanted. The side-swept bangs were supposed to be longer, with only a small amount of shorter pieces to create a natural, blended look. Unfortunately, Zoe miscalculated the length, and a large portion of my bangs was cut too short. I didn't want bangs that simply covered my forehead, I wanted them to look soft and natural. The final result looked nothing like what I had requested. After I pointed this out, Zoe asked me to show her the reference photo again. Once I did, she insisted that my bangs looked the same as the ones in the picture. No, they absolutely did not. She even said, "You didn't know it would look like this?" Of course I didn't, because this was not the style I wanted, nor did it resemble the bangs in the photo I had shown her. Throughout the conversation, I remained polite and tried to communicate my concerns calmly, but she defended every aspect of her work. Then, she kept cutting my hair, I feel like I should've stopped her at that moment but I didn't know if she was finishing up or trying to fix it, but my hair looks frizzy now after too much trimming. The rest of the haircut was not what I expected as well including the back and the sides. I feel like she lacks the skills to work with face shapes and the ability to understand what customer wants. Another thing is that if you don't use Zelle or Venmo, you will have to pay at least $100 to pay with your Visa card. The haircut was $80, and I had to pay $20 more for tip and/or a fee which is 25% more, for a bad haircut, can you imagine that?

First time ever going to a salon and decided to get a perm today !! Staff were super friendly…read more Would recommend! Jessi and zaran was super fun to talk to!

Hi Jessi, I don't…read moreneed a refund if you feel you did your best, as work should be paid for. What is unacceptable is that you dismissed this damage as a "minor error" instead of taking real accountability. This wasn't just a bad haircut--it wiped out 16 months of effort I put into growing my hair. You claimed that based on your 20 years of experience, you couldn't cover extension costs because they're a personal expense. But do you really think I wanted to deal with high-maintenance, expensive extensions and live with them for at least the next two years? You caused me so much distress, yet you're only focused on the expenses you don't want to pay right now. That shows a complete lack of professional ethics. If you had taken true responsibility and made a serious effort to make things right, I wouldn't be this angry. To be clear, this isn't just a standard complaint about bad service for a paid haircut. You forced an absolute nightmare of a result onto me, and I hope you don't walk away thinking a simple refund settles it.

Mike cuts my husband's hair. He is really happy with him. Overall friendly vibe. All the other…read morehairstylists are great too.

I came in on a whim since I've been looking for a new place. My previous go-to became too pricey…read morefor what it was. When I checked in, they told me to come 40 minutes later as there were 3 people ahead of me. Made sense and I realized I should have called beforehand! I went for a quick workout and they were ready to take me at 2pm. The ladies were very nice and the person who cut my hair happened to speak cantonese so she gave me good tips on haircare and told me that my hair is so wavy that it won't stay straight despite her straightening several times. I told her what I wanted and she followed it to a tee and my haircut is so well done! For straightening hair and doing layers, it's $35 + tip. I think I found my new place to get my haircuts.

Julie and Jennica have taken amazing care of my hair for 12+ years. I initially started getting…read moreservices with Julie when I had long hair and she always understood the assignment. She made sure I would leave feeling extra confident and just straight up pretty! Then when I started moving towards a bob, Jennica would always keep me on point! Julie also gave my son his first haircut back in 2017 and she had so much patience and incredible skills to work quickly with him! I am extremely heart-broken to share that I received the sad news that Julie is no longer with us. I wanted to write this to let her other clients know in case anyone is left wondering what happened to the one of a kind beautiful owner of this well established hidden gem of a salon. This place will always hold a special place in my heart. Rest in peace Julie! You are very loved and will forever be missed. For anyone that might be looking for Jennica, she can be found at Toaning it up Studios LLC located in the Phenix salon suites at 29255 mission blvd suite 103 Hayward. Call to schedule an appt: (510) 896-5112

I requested the name of the hair color used on me over the past 2-3 years and was ignored despite…read moremultiple attempts to contact the salon. Clients have a right to know what products are used on them. The lack of response is unprofessional and unacceptable.

I've been seeing Sokonthy for years and am so grateful for her! She's sweet, really listens and…read moregives me great haircuts. I love the volume she gives me on top without the poof on the bottom, and my hair grows out beautifully. Thank you, Sunshine Salon!

Lana from Sephora moved over here so I followed. Same great brow service just in Castro Valley at…read morea salon. Parking is tricky so park off street or across the street.

For the price of my haircut, I think this place is pretty good. Haven't heard a place that is this…read moreaffordable in a while. By all means this place isn't fancy nor does it have all the latest hair tech, but perhaps it is old fashion but it seems like it is a local favorite and alot of ppl just drop by for a quick trim and/or haircut. I walked in (I called before hand to make an appt and they said for haircut they like walk ins) and waited for 5 mins. Hong was available and the haircut was simple and fast- 20 mins. She gave me layers and trimmed my hair accordingly. So far I like the haircut but wish she trimmed my hair more so it's lighter. All and all, good price for a quick haircut!

Save your $20. Do not come here…read more I repeatedly told them I only wanted a trim. Less than 2 inches. They acknowledged and agreed. Over the course of the appointment they kept cutting more and more very quickly without asking. By the end they had layered it and cut more than 4 inches off. I had to spend more money to get it fixed elsewhere. They are the closest thing to hair rapists I've ever experienced.

I love this place. Anna is great. Always get a nice haircut…read moreand a small beard trim. Was hard for me to find a barber. Great service, great prices and overall great haircut Thank you Anna

Anna got me in quick and did what I asked for and even squeezed my mom in for a quick cut. She did…read morea great job and was super sweet.

Getting my once a month fix ! Always great with Peggy! Lots…read moreof laughter, feeling pretty when I leave!

If I could give Peggy at Level 5 Salon more than five stars, I would! She handled my transition to…read moregray, and to call the results "phenomenal" is an absolute understatement. This wasn't just a standard gray blend--it is genuinely artistic and stunning. I can honestly say I get more compliments on my hair now than I ever did before. Beyond the color, Peggy nailed my cut and styles it perfectly every single time. I am completely in love with my hair. If you are considering going gray or need a brilliant stylist, go see Peggy!

I've been going to Nancy since summer of 2021. When I first went to her, I have to say, I've been…read morehaving a difficult time with my hair. After about 6 months after my first haircut with her, and the tips she's provided, my hair is low key thriving! Let's start off with location... She's located downtown Hayward off B Street. Although, parking kinda sucks, and it is the Main Street with so many cars, her place is so cute! Inside her place, there plenty of seating, and a lot of chairs available. For the most part, whenever I go see her, I'm probably the only other client inside - just incase you guys get nervous for Covid reasons. Nancy is so welcoming. She starts off asking you what you want to do with your hair, and she observes and starts framing your face to see if you would like it and gives out suggestions as needed. Then she washes your hair, and then she begins the cut. She's so knowledgable in the industry. She given me helpful advice on how to maintain my hair. For reference, I've always had to wash my hair daily because it's always getting so oily. So she's given me tips on how to prevent it. And after 6 months of following tips, and seeing what works for me, my hair is fuller, healthier, and thriving as I've mentioned. She also sells products in house just in case you want to obtain professional items. I highly recommend her. You won't regret it.

She's a good boost for your ego and is great on your wallet…read more She also does private bookings for events. Just ask! If ya didn't know.. now ya know :)