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    Hacienda Pools

    1.1 (7 reviews)
    Closed 9:00 am - 5:00 pm

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    Pulliam Pools

    Pulliam Pools

    2.5(11 reviews)
    1.9 mi

    They did a great job on our pool build and have been there for questions and repairs. Highly…read morerecommend.

    Pulliam Pools Is As Bad As It Gets…read more Yall, I am not one to leave reviews. However, this whole situation has been APPALLING, and I don't know what else to do. Even moreso, I would hate for someone else to end up where I am now-- so hopefully this post will save you from ever using Pulliam Pools. I pay $220 a month to have Pulliam service my pool. I went to pull back the cover last week as it is time to have our pool back up and running, and I see this. The water level is extremely low, about half way down, exposing the plaster. The water is black-- you can't even see through it. There is algae all along the surface. I was absolutely shocked! I immediately reached out to Pulliam and they put me in touch with the supervisor, Nathan. I asked him what exactly I had been paying for when this is the current condition of my pool. He said they would make it right. 4 days later, I had not heard anything. I reached back out to Nathan who said someone from Pulliam would be contacting me. That evening, I got a text from Skylynn at Pulliam saying they would come service it--drain and clean-- for $1,200. I asked what exactly I had been paying $220 a month for (totaling ~$1,600 since this fall when the cover was put on). They sent me a copy of their terms and conditions saying a large obstruction would hinder their ability to care for the pool. I'm sorry, since when is a pool cover considered a "large obstruction"? A large obstruction would be a non-pool related structure that prevented them from servicing your pool that's not apart of the pool. Like a massive tree that's fallen ontop of the pool that they can't work around. Is a pool company not able to adequately care for a pool when it has the most basic pool accessory... a cover? No where in the terms and conditions does it mention anything about a cover. There has been 0 communication from Pulliam's end stating that they cannot adequately service my pool (put chemicals in etc). This company refuses to make right of what they've done. They have charged full price for a service they did not do-- for months on end. And how, they're trying to make me pay to fix their mistake. Please do yourself a favor and do not use this company‍

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    Hacienda Pools - hottubandpool - Updated May 2026

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