Wonderful - professional caring staff. I was treated with…read morerespect and kindness. What impressed me the most is the follow-up by the Doctors. and nurses. The downside ( which is not the fault of the staff) is the wait time. 4 to 5 hours, if you're lucky. So many people needing to use the ER as their primary care. My heart goes out to them. I wish there was a better alternative.

Get care and help and love my experience with staff is always appreciated I have fallen this…read morehospital is the best

Rude and barely helpful staff. They frequently do not answer their phones. They provided inaccurate…read moreinfo to my husband. I spent a day and a half trying to correct them and ensure he would be seen despite what we were told. No consideration for patients having to prep and don't want to do so if they will be turned away. I don't know what the doc is like but based on staff, including office manager, I'd recommend going elsewhere if that's an option. In addition, rescheduled an appointment but they gave us an incorrect time so we were late. Thankfully he was seen after prepping for the procedure.

New Patient Forms, an Adobe .pdf that cannot be used. Printouts then arthritis hands for pages of…read morewriting - who can read it anyway? TOTALY not adaptable for the handicapped elderly patient. Print out forms, another batch comes in the USPS. Been at this now for two hours. Unintelligible but who cares? Computers and ADOBE having just arrived on the scene is too advanced. Or - maybe the staff doesn't know enough to help. Or - maybe they have the least trained woman on the phones. https://gisantamaria.com/wp-content/uploads/2022/04/New-patient-forms.pdf

I was really freaked out about getting an endoscopy due to another doctor from this practice…read moresending me home for "not following" the approved liquid diet (I did follow it) and that I should have been and be fasting (I was not told to fast). It was very traumatic to say the least. I asked to switched doctors and reschedule and was told Nastaskin was awesome. Well let me just say he is! He has a very calming presence and he made me feel very comfortable. Annie was the anesthesiologist and she was so sweet. Nurse Lana was very gentle and attentive and I really appreciated how well I was treated for this procedure. If you can, go with Nastaskin at this practice he's awesome.

My relationship with Dr. Nastaskin has been good. He was always personable and professional. He was…read moretimely and unassuming. He treated all his patients equally.

the PA to the urologist of my grandma she saw in Santa Maria didn't know the difference between a…read morebladder infection UTI, infection and cancer, Obviously it wasn't until doctor tammela got a hold of my grandmother. He ran test and then he found out that she had cancer so they removed her uterus and then she was hospitalized a few days for that went home and then She started bleeding we didnt know from where we went go to the emergency severAl more times AND KEEP IN MIND DR. TAMMELA TOLD HER SHE WAS CANCER FREE AND SHE WAS SO HAPPY SHE CRIED!! Her granddaughter cried and her son was happy her great grandkids were happy. JUST TO BE BRUTALLY LET DOWN A COUPLE MONTHS LATER after they did the removal of the uterus and then she kept bleeding and then it was at the ER that a bunch of specialist came and looked at her and saw her and I asked them could it be cancer and the young doctor that was there said yes they were afraid the cancer occupied the urethra and the bladder And she ended up dying about three months later. The emotional distress my grandma and family suffered due to the half ass job everyone did was EXTREMELY UNACCEPTABLE and now we have to live with the regret we have trusting these drs my grandma was assigned while they live on and make crucial mistakes on other people , about three months after cancer made itself known again ( I would say came back but it never left )she was in the emergency room and Marian Hospital too couldn't tell the difference between infection, cancer and strokes, and I was begging them for an MRI to see if she was having strokes because she became unresponsive for about three days when I finally saw the doctor again and he said no, it's just a sign of the infection Don't worry about it towards the end when she was not waking up not opening her eyes talking moving anything They finally did a CT scan or MRI and said that she's had about 15 strokes and then we had to make her comfortable and she died. I would recommend going to a different city with different specialists or different doctors to deal with any type of cancer or disease because unfortunately, both my grandparents died over there for things that could've been prevented. Should they have been in a different city. We understand that cancer has a mind of its own but the neglect she received and preventative measures and tests or double checking she didn't recieve is unacceptable so if you want to go through this or put your loved ones through this GO AHEAD!

Excellent care. Excellent staff…read more Excellent, caring doctors. Highly recommended. Personable, insightful.

This review is for Robert. Many people call this location often times when they've received the…read moreworst news of their lives. The lack of empathy and compassion from an employee my family has received is disturbing. I contacted the scheduling line to help schedule a STAT imaging and Robert answered with the worst attitude. Extremely unhelpful in terms of answering questions and really didn't care to help navigate this very challenging process. The first thing I told him was I understand that they are probably swamped and that I appreciate his time, and he was just completely dry and short with me. In my case I called on behalf of someone, but I can't imagine how patients feel when they call directly. The only helpful person we've encountered there so far was Mel. Thank you Mel for being kind and taking the time to explain to the best of your ability.

Your radiology technician was by far one of the rudest employee I have come across. I was…read moredefinitely uncomfortable going in for an X-ray today. I hope her attitude changes for the best especially when working in healthcare.

Getting medical records transferred out of this office and to another was an absolute disaster. No…read morefault of individuals (I at least hope not), their process of doing this via a third party records partner is a failure. My patient experience was terrible, and this included me traveling to their offices twice in three months in person to ensure it would happen successfully. And that still didn't help.

Even if you have an appointment expect to wait at least an hour for the whole visit…read more I had a question about my insurance and the front desk had no idea how to answer and suggested I ask my healthcare provider who was also at a loss. I thought making an appointment would make the appt faster but NOPE. I waited in the room for 25 minutes just for the doctor to come in. My appointment was just for a TB test. I was better off going to urgent care than this place. Save yourself time and go to a real doctors office.

In these confusing times with Insurance cancellations et al, Hometown Insurance Services walked my…read morewife and I through a calamitous period of our Insurance company pulling out of everyday services. David did a great job of answering questions that I found hard to ask since my knowledge of the insurance industry is pretty weak. Good Job Hometown Insurance Services!!! Charlie & Pat

This review is on behalf of my brother and his wife, Carlos and Ivana (they don't have the Yelp…read moreapp). These are their words, "Hometown Insurance Services, specifically, David Cohen, has been our insurance agent for over 12 years. He always finds us the best coverage for the best price. David is the consummate professional who is very thorough and detail oriented. We would recommend him to anyone looking for such service. We look forward to many more years of service. "

I came here for an MRI-guided biopsy in October of 2022 after a cancer diagnosis. It was absolutely…read moreincredible how caring and sensitive the technicians were, beginning to end. They offered essential oils to smell for relaxation, a warm blanket to cover me, and just were so kind. I was so relaxed, I fell asleep and then the machine making noise woke me with a jump and I messed up their careful placement of my parts. They were nice about it and I would absolutely go back.

Annual mammogram and one of the best places to go have it done. The staff are always super friendly…read moreand make you feel at ease. Highly recommend to all my ladies out there. Prevent breast cancer get it done!! Place is always clean and I love the decor.