A huge thank you to Montrose Jewelers for repairing my Grandmother's ring. In the madness of…read moreevacuation during the Eaton fires, I had slipped this ring on my finger and then realized it had vanished. The next day, I found it in the street, the ring having slipped off my finger. It had been run over by my car and smashed. Today, I finally took it in to see what could be done. I was told there was a good chance the stone could crack due to the heat necessary for repairing the band. But, it didn't. This ring is now just like it was. It holds many memories for me and I'm eternally grateful for this skillful repair (same day and reasonable price, too!)

I brought my engagement ring in for a rebuild and to add diamonds to it. Greg and the team went…read moreabove and beyond anything I could have imagined. They were able to reimagine my ring while keeping aspects of the original all while getting it finished for me 2 weeks ahead of schedule. This is the place to go for all of your jewelry needs!!

I had a wonderful experience with Burbank Jewelry Outlet! Zaven and his family have been a pleasure…read moreto work with. They completed several jewelry repairs for me, created a beautiful custom cigar band, and most recently designed a custom bracelet that turned out even better than I imagined. Their craftsmanship, attention to detail, and customer service are exceptional. They were patient throughout the design process and truly cared about getting everything just right. I highly recommend Burbank Jewelry Outlet for anyone looking for a jeweler they can trust!

EDIT: as of 10/13/26. Sarah did indeed use the word "fake" because my partner was there with me and…read morewas also upset by Sarah's attitude. We were told a scratch test could be done, and when Sarah came out, she said "we only do scratch tests on items if you want to sell it." We obviously we are there to sell it, as I told the nice receptionist woman. Sarah touched it once and looked at it for two seconds, and then put it down and said, "it's fake. sorry." And walked away. No explanation or anything as to why. I get it if someone is having a bad day, but don't take it out on new customers. 10/12/26 Took in a piece if gold jewelry I found on the side of the road, and I wanted to see if it was real or not. I did some at home tests to see if the piece was real, and it was showing it was. The receptionist woman was super sweet, but the woman who took one look at the piece and said "it's fake." was so rude and condescending. Sure, the edges of the jewlery piece was oxidizing, but that doesn't mean the actual chain is fake. She was looking at me like I had no idea what I was talking about. Didn't even do any tests to double check. Rude, definitely not going back.

If I could give 10 stars I would! I am truly speechless at…read morethe craftsmanship, quality and perfection this business delivers. The husband and wife are honest and beautiful people. I brought a ring that my grandmother gave me 30 years ago which sadly got damaged about 5-6 years ago, I hadn't gotten round to fixing it and had taken it to a couple of places for quotes which seemed overpriced. I was diagnosed with cancer 8 months ago and made a vow to get my ring fixed as it holds very sentimental value to me I seen reviews on Avianti and thought I'll give it a try and I was not disappointed. The owner made my ring look like brand new again and I am beyond grateful Finally I have found an excellent jeweler that I can trust Thank you so much

they were quite enthusiastic and fun to be around. They estimated my jewelry right away and gave me…read moreno BS. I really appreciate that..

The repair shop is located in the back of the market -- worth knowing so you don't miss it. We had…read morea few custom silver pieces made here and couldn't be happier with the experience. The staff was professional from start to finish, and the artisan who worked on our pieces was fantastic -- clearly skilled and clearly cared about getting the details right. Pricing was fair for the quality of work we received. Highly recommend if you're looking for custom silver jewelry done right.

The artisan's understood what I wanted and told me if the changes were realistic. I appreciated the…read morehonesty. The deposit rates were reasonable. I will us them in future.

Areg helped me with a purchase, I love my F1 Automatic TAG watch, He is very knowledgeable and took…read moretime to make sure that we were totally satisfied whit our purchase. I highly recommend seeing him when you go into the store. Thank you! Andre

Just bought my first Rolex today.Also had the best experience in my life.We got help by Edgar.He…read morewas very nice and gave us a lot of advice about the watch and for the future.

So happy with our entire Benjamin & Co experience! Came here to resize my wedding bands that are a…read morefamily heirloom so I was nervous about someone holding on to them and performing work on them. My fiancé also needed to get his ring. We are sooo happy we went here because the outcome was PERFECT! Family owned, small store on Honolulu. We emailed and got a response for an appointment just a few days later. We showed up for our appointment and everything was extremely clean and Christine wiped down the counter before we stepped up which was thoughtful and careful in the times of COVID. Overall we are obsessed with the quality of the work and customer service here. Christine kept in touch via text and was very flexible for our pick up dates/times. We will be regulars for all of our jewelry needs here!

I had an excellent experience at Benjamin & Co getting my engagement ring resized. Christine was so…read morekind, helpful, and understanding. I was pretty nervous to get my engagement ring resized for the first time but I really trusted this company! Christine reassured me that the same ring would be returned to me in a few days and that I wouldn't be able to tell where it was resized. My ring came back perfectly without any marks or imperfections. I really trust Benjamin & Co and I hope you go there next time you need a ring resized. I might be back with my wedding band! Also other jewelry shops have told me my incorrect ring size, but after visiting Benjamin & Co my ring fits perfectly. I wouldn't go anywhere else! Definitely recommend! Fair prices, wonderful experience, and trustworthy!

I've been coming to Nancy's jewelry store for years, and the service is always exceptional. They…read morehave such a beautiful selection of jewelry, with unique, high quality pieces that make it one of my favorite places to shop for gifts. On my most recent visit, I needed help with something specific, and they went above and beyond to accommodate me and make the process easy. Both Sako and the jeweler were patient, helpful, and genuinely kind throughout the entire experience. I've come here for repairs ad well and I've always been impressed by their customer service and attention to detail. Highly recommend!

Sako was very helpful in helping me out pick the perfect chain for my boyfriend. Everyone there was…read moresuper friendly and helpful. They helped me find the perfect gift!

this is the best store in town , grate quality jewelry , best selection and best price .....Manual…read morethe owner is very knowledgeable about his work and ver friendly , i bought a 21 k gold neckless and he test the gold and answer all my questions so i way very happy and more important confident with my purchase knowing i got the best quality and price ...... so shop the rest and come to the best Bidrussian JewRory Sarkis K

I appreciated Manail's clear, caring, professional appraisal of my antique diamond and ruby ring…read more He knows what he is talking about and answered my questions simply and didn't try and embellish anything. He has the tools to make the appraisal. I was so happy to have confirmation that my ring was the real deal. Yay! I can recommend Manail for jewelry appraisals! It was a very nice experience.

Love their custom work and attention to details and my preferences…read more Everyone is friendly and helpful, and the store is fun to browse.

If I could give this place 0 stars, I absolutely would. We all work hard to earn money, but…read moremisleading customers and ruining their belongings is unacceptable. I trusted them to repair my kids' gold chains, and instead, they permanently damaged them. I can't use them anymore. They charged $100 just to roughly solder the broken ends, and the areas they worked on were left black,they didn't even bother to polish them. This is not professional work. What upset me the most is that instead of taking responsibility, apologizing, or offering a refund, they told me to go buy a stronger chain. That response says everything. Please be careful and avoid this place.

Phyllis custom created a ring for my daughter using the stone from my mother's birthstone ring. The…read morefinished product was exactly as my daughter requested, and even more beautiful than we could have imagined. She also took great care in sizing, retipping prongs, and replacing a missing stone in another family heirloom. I would recommend her to anyone who needs jewelry repaired or custom made. She also has a gorgeous selection of jewelry to choose from in her store.

I brought in my mother's wedding ring to have the diamond reset into a necklace. The owner…read morepurchased yellow gold ring from me and had the stone reset in a white gold necklace. She taught me about the stone, and how to care for the necklace and my other rings. Very friendly, professional and welcoming.