H-E-B

Horrible customer service ! Had a pharmacy question but Christian the sales associate was so rude I…read moream taking my business elsewhere. Waited to speak to manager for awhile so I just hung up . Hire ppl that wanna work !

This is the Pharmacy on Hester Crossing. They always work hard to get me my prescription. My…read moreprescription medicine is hard to find and they take the time to make sure I get it when it comes to customer service this Walgreens on Hester Crossing is a lot better than the other Walgreens in ROUND ROCK.

The best Pharmacy

Walgreens Pharmacy on Hester Crossing in ROUND ROCK it's just the best

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CVS Pharmacy

2.2(42 reviews)

5.5 mi

After a 3AM emergency, needed to get some OTC medicines. Arrived and store was empty of people. I…read morecan't ever remember a CVS that was this clean and stocked. The three employees working were absolutely fantastic! So helpful and caring. The pharmacist on duty answered a question and helped me find the right OTC medication. All this at 4AM!!

there are a lot of subpar products. kept organized and in order. staff was nice and they have an…read moreiced tea in a glass bottle.

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Walgreens

2.5(22 reviews)

3.5 mi

I called this pharmacy to ask a question about one of my prescriptions. Someone picked up, did not…read morespeak, and placed me on hold. After a while of listening to hold music, the phone rang again, and I was unceremoniously placed back on hold without anyone speaking to me. This happened 8 TIMES IN A ROW before someone finally came on the line. So basically, I sat on hold for 30 minutes just to ask a question that took 30 seconds to answer.

I'm not sure why this particular Walgreens is scored low on Yelp. I went around 9pm on a Saturday…read more It was pretty empty and everything was stocked. I was killing some time before meeting friends. So went through every aisle. It seemed very cleaned, stocked and the staff was friendly. One asked if I needed anything and I told them I just killing time. I had a great chat with my cashier because I ended up spending $100 on a time killing trip. I only gave them 4 stars because the re was customers in the front not wearing mask. That didn't bother me but the fact the sign says mandatory I would like for establishments to abide by that. The customers removed themselves after my harsh glare at them. They came back in with mask on. A pretty convenient Walgreens on 79.

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Texan Pharmacy

4.1(56 reviews)

6.2 mi

The person who picked up the phone was very rude. She didn't even let me talked or gave me a chance…read morewhen i tried to explained my insurance and then just put me on hold. So rude. Very unprofessional. Horrible experienced.

Consistently under filled medications 3 times now. At this point I have to consider it an…read moreintentionally malicious act. I've literally counted in my car a medication that is once a day, and gotten 20 where it should've been 30. I had to go back in. I've tried to support this small, local business through these errors but I think anyone could understand that it's often impossible to get a refill before your meds are scheduled to run out this many times in a row, as your doctor will assume negative of you and your intentions. I will not be returning and do not recommend anyone go here.

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CVS Pharmacy

2.4(31 reviews)

2.6 mi

I always go to this cvs because the whole staff knows me. I go in there about 3-4 times a week to…read morecoupon. They are so patient and willing to help. I've been to other cvs' and the staff just seems annoyed and unwilling to help! I get so frustrated. I'd rather go to this one and get rain checks if they don't have the products I'm looking for. They do run out of stuff very fast but I just come back when they restock. They are awesome! I can't say the same for the actual pharmacy, I get my prescriptions sent there all the time just because it's convenient but my last experience was HORRIBLE. I called in the prescription because I was being released from the hospital with my newborn so a few hours later I think my prescription must be ready so I get there and the pharmacist tells me that my insurance declined paying for the prescription and I need to call them. So I'm wondering why he never bothered to call me and tell me that. Anyway I call and get it all sorted out and come back and he says it will be about 15 min. I wait and go back. He still hasn't heard from my insurance so I have to wait 15 more min. At this point I'm so frustrated and my husband goes and tells him we have called the insurance twice and they have confirmed coverage so what is the hold up and he says ok let me call. He calls and everything is clear about 2 hours later. Great waste of time!

This CVS at 2001 E. Palm Valley Blvd. in Round Rock is a location I regularly use, which makes this…read morefeedback especially disappointing. Unfortunately, I have encountered the same employee on more than one occasion when needing assistance at the counter, and each interaction has been marked by an unnecessarily sour and unwelcoming disposition. Today, I came in to pick up a photo order. When asked for my last name, I clearly said "Armstrong Sharp." I was asked for it again, and after repeating myself, I was immediately told there was nothing under that name. There seemed to be no effort to consider that the order might simply be filed under Sharp. I finally asked, "Did you check Sharp?" Only then did he check--and there was my order. What bothered me most wasn't the mix-up. Those things happen. It was the attitude throughout the entire interaction. There was no acknowledgment, no "let me check," no courtesy, and certainly no attempt to make the experience pleasant. His entire demeanor communicated that assisting me was an inconvenience. Customer service does not require an elaborate performance. A greeting, a little patience, basic courtesy, and a willingness to help go a long way. When one employee repeatedly makes a regular customer feel unwelcome, it reflects poorly on the entire store. I like the convenience of this CVS and would prefer to continue using it, but interactions like this genuinely make me reconsider doing business at this location. Management should address the customer-service culture at the counter.

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HEB Pharmacy

2.5(27 reviews)

2.9 mi

Two years ago I gave this location a 1. Since then I've had…read more3 surgeries and a lot of mental health changes, and am coming back to say - sometimes it's up to the customers to ensure communication is complete between doctors offices, insurance companies, and pharmacists. I see how hard these folks work around the holidays, and we all know insurance is the real problem with medical care - so I'm back to update my review and give thanks to the pharmacists at HEB who are doing their best to help people despite what I can only assume is an infiriating amount of red tape.

I know HEB has to make a profit, but I shouldn't have to check good rx every time I get a refill…read more The HEB price is always significantly higher, so I have to call and ask for the better price or transfer everything to another pharmacy. Many employees argue with me and tell me I paid $$ previously, so that is the price (even when it's a different dose/amount). Gaslighting customers is not a good look. Sometimes I get nice employees who are happy to help, wish there were more. Makes me furious to think about how many people don't know they price gouge, or that they can get a better price.

Get with the time H‑E‑B!

Gas

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Walgreens

2.6(29 reviews)

5.9 mi

I am leaving this feedback specifically for a helpful and wonderful customer service demonstrated…read moreby an employee called Davila. I came in contact with other representatives in the store, who were unfortunately not willing to go the extra mile. Davila not only was helpful but was caring! Thank you!

I stood at the counter directly in front of a pharmacy employee for 10 minutes without them even…read moregreeting me or knowledgeIng me. When I asked if I was at the correct window she rudely answered by saying she will be with me in a minute. Waited another five and decided this wasn't worth my time. Worst customer service an incredibly rude staff. Do not go here unless you got a lot of time to waste. By the way, went to H-E-B across the street. Got what I needed for significantly lower price. Walgreens 4081 N Mays St, Round Rock, TX 78665. 2:30 pm 10/20

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CVS Pharmacy

2.7(18 reviews)

5.7 mi

Came here for Amazon drop off for ups! Walk in walk out in a minute! Love it! Will come around if…read moreI'm near.

I came here to look for hair tint, after not being able to find it at other stores. They have a…read morewonderful assortment of hair tint and I found exactly what I was looking for! The store is very clean and organized. There is a sign above each row that gives a good synopsis of what the row contains; I do believe it is more descriptive than most stores. It made shopping easy. They also had a discount shelf in front that looked promising and they had a lot of seasonal items and, as seen on TV items I like this CVS, I will be back.

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Grand Ave Pharmacy

3.1(58 reviews)

4.0 mi

It has been weeks, WEEKS, since my drs office sent a…read moreprescription that had already been paid for to your pharmacy. I've been asked to pay again for this medication 3 TIMES and I still have no medication! I've called twice and each person I've talked to has told me it's another week bc of testing. The first person said he "saw my bin with medication in it and was putting it on the top" then the next person Intalked to said they "no longer had my medication in its correct dosage" and someone would call me back TODAY with instructions. (No call back). So someone went into a bin with my name on it and took the paid for medication to use for someone else because they had a "lot of orders"?! How is that okay? Is this place a scam? What if this was a senior or anyone urgently needing their medication and they are asked to pay again for the medication, that is already paid for, each time they call? How is this good practice?

I order a GLP-1 drug from Grand Avenue for several months after they were recommended by my nephew…read moreand the service was perfect. I would renew my prescription and would receive the invoice and when it was paid I receive the shipping information. Within two days I would receive my refill. Then the servise completely fell apart. After long waits on hold I finally got to talk to a person who assured me that they had been through some growing issues but they had been resolved. My last refill was confirmed eight days ago and I haven't even received the invoice. Obviously I am completely out and searching another compounding pharmacy.

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Quick Pharmacy

3.8(25 reviews)

3.6 mi

We used to go to Hippo Pharmacy until it closed in 2023. We opted to transfer to Quick Pharmacy and…read moreare very pleased. The prices are set by insurance but their cash prices are aggressive. Never had any hesitation to ask questions or get interaction opinions. Doctors prescribe whatever and often care not of the interactions of the drugs prescribed. Here, they catch that and at least make you informed so you can get back to your doc to see alternatives. It is really a boutique pharmacy at budget prices.

I was sent to this pharmacy by my Veterinarian. This pharmacy was providing antibiotics for my cat…read more The pharmacist was caring and professional. He made me feel as though my prescription was important to him, and I do believe it was. He truly had integrity and a love for helping others. The store was very clean and comfortable. They also had a drive-through window. My prescription was reasonably priced. I will not hesitate to do business here again.

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Hours

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4 reviews that are not currently recommended

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Hakim L.

13 years ago

this is my best heb so far, I have always loved this HEB as i was one of the many that grand opened this HEB when i worked for the Company. I would like to start out by saying I am a HUGE heb, thanks a lot read more

Gerald M.

8 years ago

I have been shopping here for five years this store is great. Wonderful employees.

Jenai E.

11 years ago

They almost always have what I'm looking for. The store is clean.

Gary P.

473

13 years ago

Convenient location. Well organized.

H-E-B - grocery - Updated September 2026

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•$$$

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Best convenience store around. Incredible beer and cider/seltzer selections. Often just ride my…read morebike over. Plus they have the Los Jrs food truck parked next door which is solid.

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