I'm only leaving 2 stars because it's for the store inside, not the pharmacy. The employees inside…read morethe store are friendly and helpful. However, if we're just talking about the pharmacy and this includes going inside, Drive- through, and calling them, they would get a -10 star if it was possible, and I will explain. Drive thru is backed up to the road sometimes, and yes, that's understandable, but you're sitting in line for about an hour. I tried to go inside for my medication and the same thing. Long lines and the wait is extremely long. What really makes me upset is when you call them because they never apply your insurance to your meds (and they get mad at the window if you don't call ahead). 1-You're sent to a call center that asks a bunch of questions, then procedes to say, "I can't help you, I'll transfer you to the pharmacy", now your on hold for about 20 minutes. 2-When someone gets on the phone, they try to help and are mostly confused because they are in the middle of something else, and you are put on hold for another person. Normally, the pharmacist and they seem like there annoyed that they have to help, but do. Today was my breaking point, and this is the reason for the overlong waiting review... Since I received my new insurance card in January, I brought it in, and they said it was now in the system. I ordered my medication, and it showed it wasn't applied again. I was on the phone with 2 different people, and they told me again they didn't have my card and had to bring it in. I just had major surgery, so I told them I couldn't, and the girl gave a major attitude and put it in on the phone. I was in the middle of asking her when they would be ready, and she hung up on me. I have been changing my meds to cvs even though their drive-through is slow. They get meds ready fast, have no insurance problems, and always answer their phones within less than 3-5 minutes. Personally, I think they need more workers, so it runs right and more smoothly but I will not be getting my meds here after these refills are done. I need to say that the lady pharmacist that works the night shift is awesome. She's helpful and does your prescriptions perfect so if you want to come here go at midnight or later

every time i order my medication and i go to pick it up after there app tells me they received it…read moreand it is ready for pick up , i go and they say they don't have it ready .

Got there at 1:25 to pick up a Rx. Watched the Rx tech bullshit with his coworker for 5 minutes…read morewhile pretending I wasn't there, then walks over to tell me they're closing for lunch at 1:30 and literally just walks away and leaves me standing there. Done with CVS, I'll do my business at Walgreens.

Wow! Profile much?…read moreLets start with two weeks ago come in say hello to the clerk that greets me. Go about my shopping minding my business. Go toward checkout and make a pit stop at candy. Next thi g I know, clerk that greeted me is coming down the aisle, "straightening" items. Fast forward to today, get my items, scan all three, last item scanned and placed in bag and self check-out says, "remove last item, item not scanned". Pulled out my item and wait for clerk. Does her thing and can see ALL three items on screen and in bag and my hand. Place item back and system says it again. Clerk looks at screen, "is this it?" You see it in my hand. Clerk remains and watches as I pay. Now, am i jumping to conclusions, maybe. But when two different clerks act a certain way towards me to suggest bias, Im calling it out.

Longtime customer, staff & pharmacist will always know you & treat you like family. They have…read morecaught things my dictors have missed. Please give them grace when closed due to icy weather. They have families too & will get there as quick as they can.

These guys are the best, very helpful, very nice, good prices. Quick in getting your prescriptions…read moreready. I wouldn't go anywhere else.

This is for the one on Hulen. One word for them.....UNPROFESSIONAL! For two weeks, they kept on…read moregiving me the run around and can't get anything done.

Copay is same as Walgreens for BC/BS No waiting in line and…read morebetter service as well. Second location on Hulen is within a block of Walgreens. No reason for me to ever go back.

Donny (I regret I don't know his last name, but he drives a very cool car!) has always been direct,…read moreeducational, and trustworthy. He takes the time to remind our family about important immunizations, such as flu shots, and his guidance is invaluable. Amanda (again, I don't know her last name, but if it were possible, I'd adopt her!) is caring, an excellent listener, and incredibly hardworking. Her genuine care for others shines through in everything she does. From the bottom of our hearts, we truly appreciate these two diamonds in the rough. Their kindness, professionalism, and dedication make a meaningful difference, and we wanted to ensure they are acknowledged for their efforts.

Alexa at the self checkout really brightened my very tough day. She did her job, but made sure to…read moresmile, and tell everyone to have a great day!! Not the way they are paid to do she is authentic, and very awesome. I left Walmart for once feeling happy and inspired. This is what all Walmarts need more Alexa.

They are very friendly and have great people working there! I am happy with there service,read more

Shopping around for a new pharmacy. I confirmed with them that they are only open 8 hours per day…read more Ridiculous but true!

Worst pharmacy ever. Huyynjoo is very unprofessional. Anytime I call about a prescription, I'm told…read moreone thing. But Huyynjoo tells me something completely different. Every time. This is the same pharmacist that called my husband and myself a disgrace because I told her the information she shared with me was inaccurate. Im definitely having my prescriptions switched to a different pharmacy now. My patience is gone. ​

It's sad. I used to give them five stars but recently goodness, I'll put a prescription in three…read moredays before and they still can't fill it on time. It's a refill. I pick it up almost every month and they don't have it in stock. This makes no sense.

I have been using this particular store in this particular Pharmacy for 33 years now. I have seen…read morecustomers that are looking for a fight and I've seen customers that are super Pleasant to be with. They handle them all the same. This staff is absolutely fantastic. Always takes time to go over your meds with you and are just Pleasant to be around. Thank you guys and gals for everything you do. ​​​​​​​​​​​​​​​​

This has got to be the WORST pharmacy that anyone could imagine doing business with. Both…read morepharmacists Jayson Hensley and Vinodha S are both incompetent and discourteous. They literally provided personal information about me to someone pretending to be me. I have used this pharmacy for over 20 years but the unprofessionalism recklessness is all I can take. Besides the pharmacists, the other people answering the phone are just as bad. Melody for example needs customer service training. Both pharmacists need their licenses revoked! Their mistakes and unprofessional behavior could literally cost someone their life. If you are looking for professionalism and people that take your health seriously check out Best Value West Pharmacy in Burleson. Don't take my words though, compare reviews for both pharmacies and see for yourself! Your life is important so don't settle for anything less great service. You can send all formal complaints to their corporate headquarters. If you choose this pharmacy, I wish you the best luck!

Permanently closed. I do not recommend. They are out of business along with a bunch more small…read morebusinesses that couldn't make it through covid.

05/15/18 Tuesday 5:10pm. On the whole the people here are great. They are friendly and I get my…read moremedications quickly. They are a compounding pharmacy which not many pharmacy's are. They are a true apothecary! My only negatives sometimes the folks who answer the phone are curt!

Tried again and couldn't find anything because clothes and shoes all over the floor and nothing…read moreeasy to find in the piles.

Okay Target in Burleson, early morning pick up order and it was pretty smooth. This was my first…read morepick up order so the lady working customer service walked me through the process. Thank you for that. She went to get my order gave me time to look at all the Black History month items they have on hand. I'm for it, so I had to buy a shirt to support. Self check out, easy breezy. Check the way I like it. Oh ya....the BATHROOM is clean and they have a defibrillator at the front door (need to know for an emergency).