1. Ron's Apothecary Shop

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Burleson, TX

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Ron's Apothecary Shop

2.5 (2 reviews)

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3 years ago

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Walgreens

Walgreens

1.5(37 reviews)
1.3 mi
•$$

I'm only leaving 2 stars because it's for the store inside, not the pharmacy. The employees inside…read morethe store are friendly and helpful. However, if we're just talking about the pharmacy and this includes going inside, Drive- through, and calling them, they would get a -10 star if it was possible, and I will explain. Drive thru is backed up to the road sometimes, and yes, that's understandable, but you're sitting in line for about an hour. I tried to go inside for my medication and the same thing. Long lines and the wait is extremely long. What really makes me upset is when you call them because they never apply your insurance to your meds (and they get mad at the window if you don't call ahead). 1-You're sent to a call center that asks a bunch of questions, then procedes to say, "I can't help you, I'll transfer you to the pharmacy", now your on hold for about 20 minutes. 2-When someone gets on the phone, they try to help and are mostly confused because they are in the middle of something else, and you are put on hold for another person. Normally, the pharmacist and they seem like there annoyed that they have to help, but do. Today was my breaking point, and this is the reason for the overlong waiting review... Since I received my new insurance card in January, I brought it in, and they said it was now in the system. I ordered my medication, and it showed it wasn't applied again. I was on the phone with 2 different people, and they told me again they didn't have my card and had to bring it in. I just had major surgery, so I told them I couldn't, and the girl gave a major attitude and put it in on the phone. I was in the middle of asking her when they would be ready, and she hung up on me. I have been changing my meds to cvs even though their drive-through is slow. They get meds ready fast, have no insurance problems, and always answer their phones within less than 3-5 minutes. Personally, I think they need more workers, so it runs right and more smoothly but I will not be getting my meds here after these refills are done. I need to say that the lady pharmacist that works the night shift is awesome. She's helpful and does your prescriptions perfect so if you want to come here go at midnight or later

This place is awful. What terrible customer service this pharmacy has. I will be opting for another…read morepharmacy because I can't trust the people working there to be professional and get my medications correct. Beware and go somewhere else with better employees. I'd prefer AI or robots to take these jobs over the unprofessional people working here.

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Walgreens
Walgreens
Walgreens

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H-E-B Pharmacy

H-E-B Pharmacy

3.6(14 reviews)
2.3 mi
•$$

I have found the H-E-B Pharmacy to be quick and efficient most every time. However, my…read moreappreciation for their care for customers grew exponentially this past week. After close to two months of rounds with insurance, pharmacy and physician, I was exhausted. I asked to finally speak with the pharmacist and was I provided to Erin. She listened patiently to the history of the problem; and then spent close to 30 minutes with insurance company to resolve it. You might say that's what they are supposed to do. In actuality the physician's office is the one tasked with finding alternatives to a prescription the insurance will not cover. But the assistant at the medical office wasn't having success either. If not for Erin and the staff at H-E-B Pharmacy this would still be an issue, and my blood sugars would continue to be dangerously high. Thank you for caring for us as customers!

many yrs and money spent at H‑E‑B in burleson , we have never experienced such rudeness. While in…read morethe bulk section getting my chocolate pretzels in my plastic bag, using the plastic shovel of course, I hear "ma,am, I can't let you do that, don't do that" ! While she pushed the bin back under the cabinet as I was scooping. " I'm calling my manger, you can't scoop from the back opening, he's on his way". Theresa -15 yrs service made it seem as if I broken a law written. The approach she used and her tone on a Sat morning with a faithful customer was unfortunate. I went looking for the manager myself, DM was the name on his badge, didn't seem that he wanted to be bothered by the situation . I will be writing a formal complaint to the corporate office on the matter. so beware of the bulk section on a Saturday morning at Burleson H‑E‑B ! Signed : extremely disappointed in customer service !

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H-E-B Pharmacy - No groceries thanks to DANIEL MOT DOING HIS Job! Never again wIll I shop here until he is gone and baggers are properly trained.

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No groceries thanks to DANIEL MOT DOING HIS Job! Never again wIll I shop here until he is gone and baggers are properly trained.

Walmart Neighborhood Market

Walmart Neighborhood Market

3.3(14 reviews)
2.3 mi
•$$

I simply love this little Walmart grocery store. It is a great place to run in and grab what you…read moreneed. The meat section is pretty small, and the bakery seems smaller than the met department. I do love the cakes there. I have never received a stale cake from the neighborhood walmart. I guess Crowley Walmart doesn't waste old cakes. Just go ahead and sell it to a person who is buying a half sheet birthday cake. The only problem I have ever encountered at this location was with their re-wrapped expired meat. I opened a pack of supposedly fresh ground beef and it was rancid in the middle. Same thing happened with chicken purchased there. I stick to dry goods and canned goods now. Sometimes I get lucky and the fruit looks good enough for me to buy. What can I say, I'm picky. Let me not forget the best pharmacy and pharmacy staff. They are the sweetest most patient and fair group of people. A Big thanks to them and the rest of the staff at the neighborhood Walmart.

Donny (I regret I don't know his last name, but he drives a very cool car!) has always been direct,…read moreeducational, and trustworthy. He takes the time to remind our family about important immunizations, such as flu shots, and his guidance is invaluable. Amanda (again, I don't know her last name, but if it were possible, I'd adopt her!) is caring, an excellent listener, and incredibly hardworking. Her genuine care for others shines through in everything she does. From the bottom of our hearts, we truly appreciate these two diamonds in the rough. Their kindness, professionalism, and dedication make a meaningful difference, and we wanted to ensure they are acknowledged for their efforts.

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Walmart Neighborhood Market
Walmart Neighborhood Market
Walmart Neighborhood Market

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Albertsons Pharmacy

Albertsons Pharmacy

1.8(5 reviews)
1.5 mi

I have been using this particular store in this particular Pharmacy for 33 years now. I have seen…read morecustomers that are looking for a fight and I've seen customers that are super Pleasant to be with. They handle them all the same. This staff is absolutely fantastic. Always takes time to go over your meds with you and are just Pleasant to be around. Thank you guys and gals for everything you do. ​​​​​​​​​​​​​​​​

This has got to be the WORST pharmacy that anyone could imagine doing business with. Both…read morepharmacists Jayson Hensley and Vinodha S are both incompetent and discourteous. They literally provided personal information about me to someone pretending to be me. I have used this pharmacy for over 20 years but the unprofessionalism recklessness is all I can take. Besides the pharmacists, the other people answering the phone are just as bad. Melody for example needs customer service training. Both pharmacists need their licenses revoked! Their mistakes and unprofessional behavior could literally cost someone their life. If you are looking for professionalism and people that take your health seriously check out Best Value West Pharmacy in Burleson. Don't take my words though, compare reviews for both pharmacies and see for yourself! Your life is important so don't settle for anything less great service. You can send all formal complaints to their corporate headquarters. If you choose this pharmacy, I wish you the best luck!

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Albertsons Pharmacy
Albertsons Pharmacy
Albertsons Pharmacy

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Ron's Apothecary Shop - drugstores - Updated October 2026

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