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    H&R Block

    3.6 (8 reviews)
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    Updated 1 month ago

    Services - H&R Block

    Accountants

    Current year tax preparation and filing

    Past year(s) tax preparation and filing

    2 More Services

    Audit and conflict resolution support

    Tax planning

    H&R Block Photos

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    Recommended Reviews - H&R Block

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    2 years ago

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    Customer S.

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    2 years ago

    Wonderful staff and knowledgeable tax professionals. The process was easy and I felt they care about me.

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    2 years ago

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    Customer S.

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    2 years ago

    Tracy was very professional and helpful. She was very knowledgeable with all my tax needs.

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    Customer S.

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    2 years ago

    During my visit, the service was great, the experience was very quickly ans professional. I would love to come back.

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    4 years ago

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    7 years ago

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    11 years ago

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    Leroy Chen Tax Service

    Leroy Chen Tax Service

    (210 reviews)

    Rolando

    Leroy is awesome. He makes filing taxes easy and he is very knowledgeable. He also takes time to…read moreanswer any questions you have throughout the year and will even go as far as to recommend literature to give even more insight to issues you may have. Not only that but he is affordable! I highly recommend Leroy to be your tax guy!

    Fast response and quick service, communication is terse - I'd recommend if you desperately needed,…read moreONLY simple W2's But between us but we had a fall out due to tax treatment from an error in filing status that nearly cost me 40x (Forty times) more in dues LeRoy completed my return within the day he started on mine - but it seemed very off. So after discussing my concerns - and he was busy - only thing I could do is repeat the entire tax return myself on Quicken and on mine the Fed/State #'s were not matching his. I shared the summary points but he didn't have time to look at it and told me the numbers are all on the tax forms. So again I redid my tax filing myself, went through the entire Federal/state/statements and identified the error and correction needed on the 2nd day after he completed mine, after i forming he said I should have told him earlier Despite submitting prior 2024 taxes, and the application questioneer form - he says that people will tell him that- regardless I did fill out his forms and provided him my previous tax returns too He said the forms filled out were already a week ago and I should remind him - but Im not sure how I would know if he did his diligence in the first place to know he missed something Since I already paid the $475 and after the back and forth, the numbers matched what I did on Quicken we moved forward and he filed it So Id say if you made it this far on the review: your mileage may vary but you should redo the tax filing yourself to make sure the numbers make sense

    Best Team Tax

    Best Team Tax

    (61 reviews)

    Love Best Team Tax! This is our second year working with Suzanne and she is amazing. Always has our…read morebest interest in mind. She is very knowledgeable and personable. We were in and out very quickly this year. (It helps streamline things when you have all your documents in order!). Her prices are very reasonable given how much she helps us save in taxes. We have been recommending her to our friends and family.

    For the past four years, my spouse and I have used Sue's tax services and have been very…read morepleased--up until this year. For the past two years, we've worked with her remotely after moving a few hours away. Unfortunately, this year was a completely different experience. Despite reaching out over a month before the tax deadline and providing all requested documents, nothing on our file was completed or even reviewed. Given that our returns are very similar year to year, this should have been a straightforward, turn-key process of updating numbers. Instead, we were repeatedly told our file was being worked on when it clearly was not. Her office also does not provide a secure portal or method for sending documents, so we created our own secure Google Drive to share everything. Based on activity, it appeared the documents were never even accessed, which prompted our patient but repeated check-ins, along with periodic emails that were ignored and never replied to. If email communication is not a strong suit, a phone call would have been appreciated--but we never received one and always had to initiate contact ourselves. During one of those calls, we even asked if we should come in person, and were assured it was not necessary and that she regularly handles remote clients. As the deadline approached, we were told an extension would be filed due to timing and the lack of completion due to how overwhelmed they were, however no one reached out to tell us this, we assumed ours would be completed on time. On April 14th, after being on hold for over 30 minutes, Sue finally told us the day before deadline that she was filing the extension while on the phone, collected our personal and banking information, and said she would confirm once it was submitted. That confirmation never came. The following morning (tax deadline), we called to follow up since we had not heard from her as promised. During that call, her admin staff placed my spouse on hold to check with Sue on the status of the extension. While on hold, the line was not muted and we overheard Sue say, "those effing people are a pain in my a**," clearly referring to us. When she came on the phone moments later, her tone was completely different. We were honestly shocked and confused--especially since we had simply been trying to confirm whether our extension had actually been filed after not receiving the promised confirmation the day before tax deadline. She then acted as if she didn't even know we had spoken the day before and told us we were simply on her "extension list." No extension had been filed, and no payment had been processed. On tax deadline, my spouse and I had to take it in our own hands and call the IRS to request the extension and give a best guess payment. Communication throughout this process with Best Team Tax was extremely poor. Emails went unanswered, calls were not returned, and we had to repeatedly follow up just to get vague or inconsistent updates. Staff were polite but unable to provide clear or accurate information. We are genuinely surprised by this experience, given how positive prior years have been. However, due to the lack of communication, follow-through with completing what we were told was being done, and lack of professionalism (cussing in the background, etc) we will no longer be using or recommending these services. Respectfully, we were once happy clients but after this year we are done and now are left to find someone else to do them for us at the last minute. We would have preferred transparency up front, if you didn't have the time or ability to complete.

    H&R Block - taxservices - Updated May 2026

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