Took a chance by reading the reviews. Did not get the service I was expecting mostly by poor…read morecommunication. Made multiple attempts to communicate even to someone higher up but no luck. Owner never followed up as well or hard to get in touch with.

I met with Randy to discuss the possibility of using his CPA firm for my personal and business…read morereturns. He didn't want to do business with me, and that's why I'm making this review. This guy knows who is clients are and should be, and my business wasn't a fit. And that's fucking awesome that he should be so forthright. I love that! My business is incredibly simple. I just don't need the services that many businesses do, and Randy would rather work with clients who need more than simply their taxes done. So thank you Randy. Thank you for your time, and not wasting mine!

Excellent service from Sumeet! Was able to do everything online, completely solved my IRS issue,…read morevery happy with the service I received. She is very helpful and responds quickly.

Sumeet was very personable and professional all at the same time. She handled my case with…read moreexpertise and I would highly recommend her.

Took care of our Taxes quickly and efficiently. He was extremely thorough and answered all of our…read morequestions. I highly recommend and will be a returning client.

Highly impressed!!! Called for an appointment on Thursday, met Michael on the following Monday, an…read morehour later, all done, all the paperwork I needed completed. Very professional, personable, efficient, comfortable office. I highly recommend this business. Michael is a gem! Knows his stuff!

Shout out to Capital Tax Service for helping us tackle our business and personal tax returns…read more Consulting with Sandra was great, she provided a lot of information regarding starting a business and guided us in the right direction. Michael really stepped up in preparing our business and personal tax returns. He took the time to explain the different areas of our return to where we can understand all those numbers. Dealing with them was a breeze. Overall, we had a great experience and the cost for there professional service is very affordable. Will continue to do business with them, and I advise that everyone should too.

Horrible experience using Capital Tax Service to complete my 2022 tax return. Details below but in…read moresummary: * Sloppy work with many mistakes on their part from confusing me for a different John and sending outdated intake forms to having 2 major errors (that I discovered) on the tax return once it was finally completed. * Awful communication, I had to reach out each time to get any information. * Poor planning and communication on their part which required an extension to be filed the day taxes were due. My wife and I were very disappointed with our experience using Capital Tax Service. This was a shock because of the numerous great reviews online, however what happened for us was far from that. Starting out, we reached out to schedule a free phone consult. We were sent an email to set it up and Sandra replied saying that our free half hour consult had been used up. Future consults are $150 per hour with a minimum $150 fee paid at the beginning of the consult. She said, this situation had become increasingly complicated therefore additional tax research will be required. We had not had our consult yet, so we were confused and asked her to clarify. Sandra apologized as she confused me with another person. First red flag! We took this as an honest mistake and decided to move forward. Looking back, that was the kind of attention to detail (or lack thereof) we could expect from the entire experience. The next issue was we were sent old forms labeled 2021. I let Colleen know and she apologized saying the 2022 forms were still being finished. Sending incorrect forms was another example of their lack of attention to detail. After we sent in all of our tax documents on 3/18, we were not told they needed an additional info until 2.5 weeks later. We sent that over right away and then silence. We were not updated on the status of our taxes, and had to reach out ourselves as we were close to the filing deadline. We contacted Nikki on 4/12 and were told they would let us know when the documents were complete and ready to review. Then again... nothing. On 4/17 I reached out again because I hadn't heard anything and taxes were due the next day. This caused a lot of stress being so close to the deadline. We were then told that they were still working on our return and we would be followed up with tomorrow. On the day taxes were due, 4/18, we again heard nothing. At 2:51 pm I sent an email and by 4:50 pm there was no response. I then called to speak with Sandra. She told me Nikki was working on our case, but was too complicated, so handed it back to Sandra. I was never made aware of this. She told me I'd have to file an extension. On 4/27 after no update, once again, I reached out and was told there was another form they needed me to complete. On 5/2, I received an email that my tax return was complete and ready for my review. First, this return never included my extension payment as Sandra forgot to communicate that to Nikki (so it was never handed over to Sandra, it was back to Nikki again?). I reviewed everything that night and found 2 major errors; incorrect child tax credit (they only listed a $500 credit when it was supposed to be $2,000) and an issue on my business return where my cost of goods was incorrectly added as gross income. On 5/3, I emailed them regarding the 2 issues that I found. They responded later that day apologizing for the mistakes and then sent me a new completed tax return. The result of these mistakes changed my tax burden by about $2,000, and I was the one to find them! Not only was this an awful experience, full of poor communication, delays, and mistakes but they ended up charging me 40% over the initial estimate to complete my taxes. Because of this experience, my wife and I would not recommend Capital Tax Service.

The initial consultation was obligation-free, no sales pressure at all. We were relocating from…read moreanother state, and attorney Grayson Chester graciously took the time to answer many questions and give us a great deal of useful information. After speaking with Grayson, we were very comfortable going forward with Rehberg. This was not our first estate plan, and I have the utmost confidence that Rehberg handled our planning carefully and correctly. The education, resources, experience, and ongoing advice they offered give me a lot of confidence in this firm. Grayson and all the staff we met were knowledgeable, professional, and helpful.

Not recommended for women who have lost their husband. Not a lot of compassion and they cannot…read moreunderstand how the womens life had been turned upside down.

Working with Jeff and his team has been a great experience. They are highly knowledgeable,…read moreextremely responsive, and consistently thorough in their work. More than just handling filings and compliance, they provide thoughtful tax planning and strategic guidance that helps me make better, more confident decisions for my business. I see their support as a true investment, their work ensures I remain compliance while also driving more efficient use of business resources. Their fees were well within the range of other firms I considered, but both the breadth of services they provide us, as well as the depth of expertise they offer exceed the alternatives we considered. I depend on them throughout the year, I communicate regularly with my account manager and am always impressed with her responsiveness. I rarely recommend professional service providers, Jeff and his team truly are unique in the quality of work and level of service they provide. Jeff seems genuinely driven to seeing small business owners succeed. I would strongly encourage business owners, particularly those just getting started, to work with Count On That.

've had a really positive experience with Count on That. Audy has been wonderful to work with. She…read moreis knowledgeable, very quick to respond, and always explains things in a way that makes everything easy and stress free. One thing I really value is that even though Audy is my main point of contact, the rest of the team is always ready to jump in whenever something extra is needed. It gives me a strong sense of support and makes everything run smoothly. They have helped me a lot with my business, and I truly appreciate the level of care and professionalism they provide. I highly recommend them.

This is an excellent company and I have had great tax services from them for many years. I…read moredefinitely recommend them.

Came in last minute on the last day and Pavel helped me right away ! He did his best to teach me…read morewhat was going on as it was my first time filing and made the experience simple and quick! 10/10

I have had my taxes done by Virgil Knedlik for a couple of years. This year I had no problem…read moreinitially and had already reviewed favorably, a 4 on the company form, when I found a mistake that I wanted him to correct. He has refused. I contacted him by email. The mistake involved referencing my previous home mortgage company instead of my current one under "2019 Detail Statements." His response was that it wasn't part of the package that had gone to the IRS and I should remind him to correct it next year. He didn't address me by name or apologize or offer to correct the mistake and say something gracious about hoping to keep my return business--things I have come to expect from good businesses. I wrote back that his response was rude and I wasn't his secretary that I should not have to remind him of anything. I had paid him for this year and I wanted the mistake fixed. He apologized. I accepted the apology, but said it was only half an answer that he should have given the first time I emailed him. I asked if he intended to correct the mistake or not. I told him PR is important, if he wanted return business. He has failed to respond. I'm thinking he has written me off and that silence is his last answer. I think, at this point, I should get some of the fee back. And I am here to warn potential customers that their satisfaction will be unimportant to this particular entrepreneur at this particular franchise.

I've been going here since 2016 They are my tax service…read morefamily! I've even got my husband to switch over. We live way up north but I will always make the drive to Kent to do my taxes w them since I trust them!

READ THIS!!! PLEASE be careful! I don't really like putting bad reviews but this one i have to! We…read moreusually do our own tax papers but because we just bought a house and has to kids we decided to go here. When we got there she probably did the papers for 20 minutes, and said we're only gonna get $300. She said we're not gonna get anything from the house because we only paid $12,000 on the tax. And that part I understand! But $300 with 2kids? Good thing She asked for the kids verification before submitting it. She charged us with $110. We left and called them back and we asked them to hold it because my husband can't believe that we're only gonna get $300. So my husband did it with turbo tax and it came out $4,300!!! Please be careful!