Came in to get my international driver's license for my upcoming trip to Japan to drive the go…read morecarts. Theresa helped us with the process which was super easy. You fill out a form, they snap a photo($15), you pay $20 for the license and we were out of there in 20 mins. The store is so spacious, clean, and welcoming. They have a lot of travel books, travel essentials, suitcases and travel agents (you have to make a reservation in advance) to help. Overall, it was a friendly and welcoming experience if you're planning your vacation.

Stopped by today 12/6/22 Tuesday and met Dana Hays, now my agent. Since my relocation from Cali. I…read morehad not made to the time transfer our insurance to Washington. Dana advised and explained that there is no Triple A insurance per say, however, that they are an insurance agent that offers various auto and home insurance. She ran a few quotes and was able to provide me with better full coverage (100k Bodily Injury/100k Property Damage/Uninsured 100k & Underinsured Motorist 100k, Personal Injury 10k, Car Rental $60/day, Comp deductible 100 and Collision deductible 500. Overall, this was less premium then my Cali coverage. I was truly happy. She did not rush me or pressure me. Stated that we can run the insurance again at 6 months upon renewal to see if there are other better offers. I highly recommended seeking Dana for all your auto and home and travel needs!!

I had the opportunity to work with Garrett at Alpine Ridge Insurance to switch my home and auto…read morefrom another agency. Garrett was a pleasure to work with. He knows the insurance industry very well and was great at coaching me and my wife through making educated and wise decisions on our new policies. He was very careful to make sure during the quoting process that he was quoting Apples to Apples from our previous policy, rather than quoting something less to make the numbers look better. He was very honest and careful to make sure we got what we needed. I'd highly recommend Garrett and the rest of the Alpine Ridge Insurance team for your insurance needs.

I highly recommend this insurance company, they are wonderful people to work with.read more

Bob and Gary are absolutely the best! They helped me find the cheapest auto insurance and business…read moreinsurance! If you need help with something, they are there to help you right away!! I would definitely give them more than five stars!

From the owner: Ensure that you're always prepared for the worst with inclusive insurance coverage from the…read moreMcConkey-Turner Insurance Agency. Serving Auburn, WA and surrounding areas, our friendly agents are dedicated to helping you choose insurance plans that are r

Steven and team are the best! I have been a client for years and have all of my insurance with…read moreSteven- cars, boat, homes and life. He and his team are always attentive and quick to help with life's changes. I recently had my first claim ever and the process was seamless and simple . I trust the coverage Steven recommends and how it fits with my overall picture. Highly recommend them for all needs!

The Steven Diaz Agency has been great to work with from the start. Our company needed a special…read moretype of coverage to obtain a contract, Steven was professional, knowledgeable, and efficient. Mostly importantly, a pleasure to work with. They met our needs as a result we were able to obtain the contract. I highly recommend the Steven Diaz Agency! We look forward to a long-lasting partnership. Thank you, Steven & Team!

I ended up not using this company for my insurance needs but I really appreciated the time she…read morespent even after she realized they wouldn't be the most competitive for my industry and even gave me another recommendation.

Everyone is always friendly and helpful. My agent Erica Baker, is knowledgeable, and she does her…read morebest to find the good deals . definitely A& M is a recommended insurance office.

Brian gave a quote over the phone, assured me he could get me a policy that would be affordable and…read moremeet my mortgage company's requirements. I just had to work on a few condition issues and call him back. Called back and his receptionist was unfriendly and said he was in a meeting and would call me back. After a few hours I called back and was told by a different receptionist that she would send him an email to contact me. He never did. After a ton of effort and money on my part, he wouldn't carry through. Not trustworthy.

I am glad to insured my car with State Farm and talking with Nielka was very helpful to get my car…read moreinsurance and I really appreciate it

Reachable at any time and very kind and helpful staff with the best prices for my carsread more

Hello, I wanted to leave a personal review here and let everyone know that this is the best firm I…read moreworked with! Their customer service was amazing and they were able to find me the best quote that no other insurance companies found. I look forward working with you guys!

Insurance. I do not…read morelike dealing with insurance companies, especially when trying to recover from a recent loss. Thankfully, Allstate has consistently provided me with superb customer service for my claims and I appreciate any business that saves me both time AND money. I have three types of policies with this company and have saved a ton of money since switching from my previous insurance company. If you are looking for an informative, knowledgeable insurance agent, I would highly recommend one of the all-stars on this Auburn team, Michelle Hughes. Once I picked up the phone and dialed, she handled everything from there. I was amazed that there is still a business that places an emphasis on customer service and experience, from contacting each business to speaking on my behalf to speed up the whole process. It really takes the pain out of dealing with this lousy situation myself and I will continue to support Allstate Insurance - The Stenmoe Agency if they continue to provide this level of customer service. Check them out if you also hate dealing with the typical insurance companies out there. It was hard for me to finally switch, but I am satisfied that I made the decision.

After 10 years of making on-time, automatic deduction payments right from our bank, and making zero…read moreclaims in all that time, our auto policy was suddenly increased without warning or reason. I promptly went through Experian and found much better and cheaper insurance rates with Safeco and immediately called the Stenmoe Agency to request my auto policy be canceled. The woman on the phone practically begged me to stay with the company, but I had already started insurance with Safeco and had a better deal with them anyway. That was 12/3/2022 and was after I had already paid my premium in late November which would have covered me for the full month of December. By my calculations, this agency owes me about $97 for insurance coverage not used in December 2022. Little did I know that my request was never honored and I eventually began receiving emails requesting the payment supposedly missed for January. I followed up by chatting with an Allstate representative in late December on the Allstate.com website. That rep said she saw something really odd. She could see my request to cancel the auto policy, but didn't see it being processed. I was promised then the cancelation request would be processed. Since then, I continued to receive emails asking for payment. Today (January 9, 2023) I received a letter in the mail threatening me with cancelation due to non-payment! I chatted again with another Allstate representative at the Allstate.com site and expressed my frustration with the current situation. I was again told the cancelation would be processed soon and a refund ("if eligible") would follow a week or two after processing was complete. This representative took down and supposedly began processing the incorrect cancelation date of 1/3/2023 instead of 12/3/2022 and then said she couldn't do anything to fix that. When I asked for a manager (since she was unable to correct the error herself), I was dropped back into the bot chat and was left there. No one ever picked up the conversation again. I cannot recommend the Stenmoe Agency based on my experience. I am still waiting for resolution to this problem. I fully expect to have to write directly to Allstate next as I don't expect my refund to be processed correctly, if at all.

Scott and his team are friendly and let me ask questions without making me feel rushed. Kindness…read moregoes a long way. :)

Scott Hubert has been my State Farm agent for 16 years. He is more than my insurance agent. He is…read moremy friend. Scott consistently provides extraordinary customer service. His office staff is friendly & helpful. I am always warmly welcomed @ his office. I have been involved in a few community fundraising ventures, & Scott is always willing to support the community financially. If you are looking for a great insurance agent, come see Scott Hubert.