Fast, easy, and friendly. So glad I chose JH over H&R this…read moreyear. Much better experience, and faster return. See Ya'll next year.

It was very easy dropping off my taxes. The staff here kept in touch with me while they were…read moreworking on my taxes. However, when they were ready, I was not informed. Thankfully, I called to follow up and made an appointment. My frustration occurred when I showed up, and I wasn't on the schedule, but the appointment had been noted on my file. So I had to wait to be seen. I was on my lunch break, so after 25 minutes, I had to leave. I did not appreciate this. I received many apologies for the mix-up, but each one came with an excuse: it's just really busy/crazy this time of the year. I don't want excuses! Take responsibility! Coming in a few days before the 15th, I found them filing extensions for walk-ins. The cost will be deducted from their preparation fees. I think that's great. In the end, my taxes were completed to my satisfaction, I enjoyed working with the tax preparer, and I will come back next year.

Josh and Olivia are amazing! They have never let me down when in need!! I always recommend Josh to…read moreanyone looking for a good attorney

They took a case others turned down. I was extremely pleased with the settlement Mr Saegert…read morearranged. Olivia in the office helped me every step of the way with documents and every detail. Simply great service

Promised insurance and service, delivered nothing…read more Did not respond to emails within 24 hours. Randomly decided to drop coverage 10 days before closing on a new home, leaving me to scramble to find another insurance company who would provide a policy that cost exactly the same amount to avoid delaying closing.

I don't think that people put enough value into choosing an insurance broker…read more They'll spend lots of time getting referrals for other essential professionals - from doctors to lawyers -that keep your life running, and then go with the lowest quote without much thought on their insurance. Emery Mitchamore came highly recommended to me by a colleague, and can't recommend him enough. From the moment I spoke on the phone with him, I could tell he genuinely cared about people. And his level of service proves it. Emery crafted comprehensive policies for me and then met with me in person to go over everything and make sure that I was comfortable. This level of service is simply astounding, especially considering the policies he created for me were significantly less expensive than others I've had. Most of all, I love knowing that if I am ever in the position of needing to utilize my insurance, that there is a person there who truly cares and will help me."

I was about to cry when my TurboTax wizard said I would have to pay XXXX in taxes this year…read more I knew I was doing something wrong and that there had to be a way to get that amount down! So, I reached out to my accountant friend who reached out to her bro who suggested this place! Of course I went to them -- they're Vietnamese and close! I called, made an appointment (they're open 7 days a week!) and it took me less than one hour to finish up my taxes. What a relief. The person who signs off on all the paperwork is Mr. Huynh. He has front-end staff that inputs the information and then he goes over it with you. Huynh gave me some tips regarding my retirement investments and after shuffling around some $$, I shaved off $1300 -- that's $80 well spent in my book! I normally do my own taxes, but if I have another year with more documents than usual, I am coming back here! I'm pretty sure their clientele is mainly Vietnamese but why would that stop you from coming here? LOL.

I came here two years ago and had a quick and pleasant experience. Last year I made the mistake of…read moregoing to a chain who charged me $200 for a basic tax prep!!! I came running back this year. Their hours during tax season are extended... call ahead and check. I called on Saturday morning during the middle of March. They told me to come in at 230. I showed up 10 minutes early.. was out the door by 240. It appears to be family run. Polite, efficient and reasonably priced for those of us too scared of numbers to do our own taxes.

I scheduled my appointment online and checked in as soon as I arrived to the office. Sarah called…read moreme right away and was so helpful and kind. She made the registration process so easy. The office is huge and very clean. I had a wonderful experience here. Thank you Sarah!

I had a great experience here. However, I'm convinced this is in part due to the fact that I made…read morean appointment with the office in advance. I strongly recommend you do that over just walking in and waiting! I thought I had all of my paperwork together, but when I was working with the woman at the counter, I learned that my situation required extra documents. I was really frustrated. But she was kind and wrote everything down for me. She even highlighted the parts of the form that were necessary for me to fill out. I left fully informed on what I needed to obtain. She also told me what kind of appointment to select for my return. So, despite not completing what I wanted to do, I left with the knowledge of being able to achieve it.

We have been doing our taxes here for the past 4 years and they are always professional with…read moreexcellent service.

Need a CPA, better check elsewhere. This is one or at least​ in my​ case, one of the worst CPA's in…read morethe area. Basically and simply greedy and wanting to do the least amount of work possible to get their paycheck. I literally had never used a CPA before ​and expressed this before coming into office. I was promised I would be taken care of, informed through the ​process and I can tell you, I was basically "taken" advantage of. I met Brandon (whose​ initials are a ​representation of the office) and tried to ask him questions during our less than​ 5-minute​ meeting that was rushed. From the get-go​, the documents I was told to have prepared for the meeting were insufficient and Brandon requested more items. Which was fine but remember I am new to utilizing a CPA and relying on Brandon's office to help me prior to our meeting, which was simply emailed me a form of documents to bring which I had, but obviously the doc they sent was not updated. Next was just the overall customer experience... During my 5 minutes, ​Brandon maybe said 5 words, "hmmm", "oh" and "nodded" at the docs I did bring in. Literally still no explanation of anything, from what I need to do from the customer side of things...this continued throughout the rest of experience I encountered for this meeting and the duration of​ months I worked with the office. I never directly spoke with Brandon again, just got sent on my way and told to bring more documents. I should have cut ties immediately and took my service elsewhere but I just thought, maybe I just drop docs off and that's how a CPA works. Far from the truth as you are paying them to advise and work with you on your taxes... Advise from a professional standpoint better than me using FREE to $50 TurboTax​. Hence, why you hear​ people say I can't advise on that, it's recommended you get a "tax professional". I tried to ask to come in the ​office to figure out what was actually going on ​if I was actually doing what I needed, and had questions and was deflected through email over and over again and did not feel any value as a client. "...Therefore, we are not responsible. Please take your business elsewhere." The last sentence written in an email to an error I literally figured would be minuscule ended our relationship. Please don't always believe the website of a company, as BKM has great marketing, not customer service. Visit their website today and you will see what I mean. http://brandonkmoorecpa.com See "Our Commitment", "Our Goal", "We Offer" sections I really hope they consider addressing issues of being more involved with their clients. If my case is unique, I'd reply treat every client the same and your business will reflect your actions.

I have significant 1031 exchange questions but Cameron is not returning my phone calls…read more Review update. The Hollis firm has done my taxes the last 4 years. I can post pictures of the signature portion of the return if anyone wants proof. They did a good job when all they had to do was copy and paste. Now that I have questions? Do you want someone doing your taxes who will bail on you when it becomes challenging? I would have been happy if they had informed the that they didn't feel qualified. Then I wouldn't have wasted time trying to get a response and they wouldn't have a negative review.

I don't recommend this place. Other reviews seems fake. -…read moreAfter my book keeper forwarded all documents to them, they asked me a bunch of questions based on their excel files. It's annoying and inefficient. -They definitely don't give you tips of deducting more from your tax. - The quickbook app is a remote desktop (old version from 2000) which is extremely wordy and lengthy. It's set up by following 2 pages or more of instructions. I'm young and have no trouble with computer but this company has old techs with inefficient CPA team.

Next Step has handled my taxes since the start that business opened many year ago. The service and…read moreresponsiveness has always been excellent and my taxes have been filed timely and accurately, all for VERY FAIR FEES. As a businessman, I can ask for nothing more and recommend them highly. Titus

They can't remember that you are a client even after working with you. I am trying to get a copy…read moreof my tax return. No one answers the phone or responds to emails. At least two of the team members have left the firm recently for who knows what reasons. Do not use this firm!