This is a review I have been meaning to write for years…read more.. Whether you are an individual struggling to fill out your tax return, or maybe a small business owner drowning in papers every tax season, hiring a professional tax preparation service is something that will make your life a lot easier. The benefits of hiring a tax professional include not only time savings and reduced stress, but financial benefits as well. An expert can take you or your business through all the issues related to paying taxes and may ultimately save you money. In addition, filing tax returns, trying to navigate tax laws, and understanding tax deductions can be a daunting and frustrating task. Many people find that devoting several hours to filing taxes simply doesn't make sense and choose to save money and time by hiring a professional. The only time in which I would advise to consider a 'do it y ourself' job is if your financial life is simple, chances are you can handle your own tax return. That is, unless you're too busy or just aren't great about filling out tax forms accurately and on time. Your tax situation is usually considered "simple" if you don't have a whole lot of additional income outside of your regular job. For example, your income consists of your paycheck and some interest on your bank accounts. And maybe you rent your home and don't have kids. In such a case, do-it-yourself tax software that offers access to a live help line can take you through the process step by step. I also know that many people don't consider hiring professional services simply because of the cost. However, the reality is often just the opposite. If a tax professional can find deductions or tax credits that you may have missed or perhaps didn't know about, the savings can exceed the fee it costs to have them prepare your tax return. I have been coming to this H&R Block for the last 10 years. During this time, I've had three tax professionals who have all guided me through the tax season ensuring that my tax returns were free of error. The tax professionals who have helped me also advise me year-round regarding how to make tax-saving decisions with proactive tax planning. In the words of Lil Dickey "$ave Dat Money".

We always go with Lydia for years now! We lived far away but we still go to her....... She taught…read moreus to add witholding tax and it did help lessen tax we owe....

Mr. Nathan Robnett called me personally to rectify issues we had with our first year's filing…read moreexperience. It's rare to meet an individual who is willing to do so and make an unpleasant experience, a better one. As such, I will leave this review open for change, and hope to update it for the better based on future interactions. On the plus side, I believe the firm conducted an accurate filing for us. On the other hand, there was a significant difference between initial quote and actual invoice (which the owner offered to rectify).

I have a previous review on this page but I asked to do another one this year.  A five rating just…read moredoes not seem to go high enough to express our gratitude for the great income tax service that Carole and the Robnett Company provides for Brenda and me each year.  When I first started out as a small country church pastor, I did my own taxes.  But over the years, both the tax law and my situation have become more complicated.  I depend on the Robnett company to help me navigate the often murky waters of income tax.   Each year we can be fully confident that the preparation of our return has been done correctly. Carole works competently and knowledgeably so I know that all it is as it should be.  Most of all, I know Nathan Robnett to be a man of the highest personal integrity.  I would expect nothing less from anyone on his staff. Gary and Brenda Brinkley, Round Rock, Texas

A hundred percent, go to Robert Smith! Super polite, got me in and out fast and my taxes fixed up…read moreon the fly! He even squeezed me in before an appointment on a 'please help me, I've been calling people and trying to fix it for hours' notice. Honestly, I've been trying to fix it for awhile! Finally, it's good and I can rest easy! He made sure I good even when I was a bit all over the place; bringing in my laptop, phone and just trying to give him all my random paperwork Also, a huge thanks to the person who answered the phone and got me to him! I don't remember your name but you were super helpful and nice!

We have been going here for 17 years and have had a great experience. Gudrun Tucker is amazing,…read moreprofessional, always helpful, personable and works hard to get it right. She has kindly tolerated my grumpy husband and is a joy to work with. We live in Round Rock but have used this location exclusively. The office staff is lovely, professional and courteous-even when swamped during the home stretch in April. We will go here until we croak!

Malissa makes taxes super easy and stress free. She's been doing my taxes since 2008. Every time I…read morehave questions she either has the answer or knows where to find it. Love her service!

Meticulous and to the point. Lilly asks the right questions to get your taxes done correctly…read more There's no tip toeing around it, Lilly's the woman for the job! She was able to review my documents and get me more money back than in precious years with another firm. Highly recommend her services.

Marlene was great and efficient! Got everything done and explained everything well for me. Thank…read moreyou!

in today with Marlene to prepare my taxes. excellent customer service. very professional with…read morepreparation. definitely coming back again next year. 100% recommendations with Marlene. thank you fair all the help.

This is the most abusive, least professional experience with a CPA me or my husband have ever had…read more Today, I was listening to a phone conversation between my husband and one of the founders of BTAS, Paul Totaro, who is without a doubt one of the least professional people in this industry, and I was floored by Paul's behavior. During this call, Paul yelled at my husband - berated him, really - for daring to suggest that the communication hadn't been ideal to date, instead of listening and attempting to explain or fix the situation to our satisfaction. After several instances where Paul or his subordinates hadn't bothering showing up for scheduled meetings, an almost complete lack of responsiveness to email communication over the course of literally several months, and at least half a dozen redundant requests of us from new names at BTAS that kept getting added to conversations in lieu of old ones (apparently they have a lot of turnover in their employee ranks, and I can see why) to connect them with our bookkeeper - apparently no one had saved records of our conversations in files that would have eliminated redundant work for my husband, which is kind of one of the benefits of hiring a CPA firm in the first place - we felt we needed this call to clear the air, and politely inform them that we were going to switch to another firm for the remainder of our tax work. But that's not how it went. After we mentioned this, incredibly, Paul went into a fit of rage and yelled at my husband "well we don't want anything to do with you either!" We felt like some authoritarian principal had called us into his office to berate us, rather than what was really happening, which was us politely firing a service provider that we thought was at least prepared to be professional about it and, who knows, maybe could have some introspection about the situation as a company who failed to meet at least one client's expectations (seems like, from reviews, it's way more than one, however). We came to BTAS with high trust through someone who used to be involved in their day-to-day client relations. I see that their only positive review to date references this person, but unfortunately that review is old and since we started working with BTAS, this person stopped working day-to-day with the company. That is where all our problems began - once we got kicked to Paul and the revolving cadre of his subordinates. I hope no one else has to experience this, and if this review can dissuade others from getting trapped in this sort of abusive professional relationship, only to be left late into tax season to start over, then I'm glad I posted it.

BTAS has done my business taxes for many years now, and I am incredibly happy with their services…read more Josh Little, their senior tax manager, has done an excellent job with my returns and is always professional, helpful, and quick to respond. Best of all, they put up with me as a client, as I can never seem to get my quickbooks data to them before the very last moment! Highly recommended

This group is very efficient and great at what they do, from the front to back of house. Manuel…read morehelped me with my taxes and explained a lot to me during the process as a walk in. I'm sorry I didn't catch her name, but the woman with wavy honey blonde hair and glasses at the front was clearly great at what she does too :)

#BestPlace for taxes #Manuel is a goat at taxes fr…read moreAppreciate the kindness of everyone in the building Need your taxes done? Come here if you not here i dont know where you are ‍‍‍‼ Got a nice $74 tax return i'm gonna go buy a steak dinner! Couldn't have done it without them will be here again next year!