Laura is extremely professional, courteous, and efficient. I am self-employed, and we have a…read morecouple of issues that made us hire a professional, and she does an excellent job. Her prices are reasonable, and she is very organized. Highly recommend.

Laura Cannon has been extremely helpful to myself and my friends and clients. She is very…read moreknowledgeable and professional. I place complete confidence in the services of this excellent firm. Her prices are appropriate and fair. (Clients who are not interested in professional tax CPAs, but want discount tax preparation, should target their search accordingly.) I highly recommend this firm!

I've used Bret for years and so have my parents. Great service and sound advice. This guy operates…read moreoff good old fashion values and is someone you can trust. I've recommended him on multiple occasions and always here the same response about how he's a straight shooter and demands integrity. He's fee is very reasonable and they are very organized in there approach. As a regular you can expect to receive a prep packet in the mail rite on time each year with all your previous years info, very helpful. I will certainly continue to use and recommend Bret and his friendly staff.

Bret is knowledgeable, personable and timely. I have used him for many years and would highly…read morerecommend him! Kathy

Save your time and find another bank in Dripping Springs. Wasted over one hour the other day with…read moremy 86 year old dad who was just trying to add his son to his account. After one hour they still could not make it work. Sounds like a simple task but not at Chase. We told them we are done and got up to leave and that was just fine with them. Do one tried to keep us from walking out. Went to his other bank to do the same thing an it was very fast and easy. His other bank is local and not a huge company.

I really have enjoyed each time I've gone inside the Chase Bank in Dripping Spings because they…read moregave great customer service. The ladies working at behind the front desk are always so sweet and good at what they do and they always look so nice and professional. I wish I could remember them all by name, so I could compliment each one of them. There's also a nice man, who has greeted me several times when arriving and let me know someone would be with me shortly, which is great customer service. Sadly, we aren't using Chase much anymore, not because of the people who work for them, mostly just because of the corruption with JP Morgan, we've recently learned about all the law suites and felony charges they are being accused of and involved in. We also are not happy with their interest rates. When we we making payments on our credit card, it was so discouraging to still see our balance going up, even after making ontime payments each month because of their interest rates. One time, I even paid it off but then still got charged with a late payment. Confused, I called and it turns out due to the interest charge had come in just I, time to put more money on my card when I just paid it off. I was not a happy camper. Their reward points kind of suck too. When I made my account years ago, they told me I would get $100 I think it was if I used my credit card for a certain amount of money and paid it off before a certain date. I worked so hard to make sure I did that and never got a thing. And after 6 years of using them, my reward points only added up to about $300, which I went ahead and asked to receive as cash back over a week ago and still have yet to see show up in my account. They're clearly not in any rush to thank their customers with their cash rewards. We are transitioning to a credit union now but the great staff at this Dripping Springs location are in no way to blame for JP Morgan as a whole, so I still wanted to say they're awesome and if you do bank with Chase, never hesitate to come in and talk to them because they're very professional.

Extremely disorganized and understaffed. Would not release my retainer despite my dissatisfaction…read morewith the lack of services provided. Threatened me with more fees when I tried to terminate services.

Milena helped me resolve a very long, ever-changing family issue via mediation and a court…read moreappearance. I highly recommend her and her team. GCH ~ San Antonio, Tx

After reading reviews the same problem has existed for 4 yrs now!! There is one phone number in San…read moreAntonio for all branches Why is there not a customer service number for each branch? I live in Dripping Springs I want to talk to a person from my local branch!!! I have been on hold for an Hour now! Ridiculous!! I hate San Antonio yet I am forced to call the only number available and wait endlessly! I definitely do not feel valued or respected as a customer. Shameful RBFCU!

I have been a customer for over a year now. There is much to like, there is much to dislike…read more Customer service at the physical location is superb. Though they seem to have some turnover, the staff is always cheerful and helpful. All there have been above satisfactory. Initial online stuff is adequate. The online app (who uses face to face banking anymore) is mobile friendly and intuitive. However, dealing with loans is a nightmare. The branch has no on site loan officers, so everything is handled online. The application process is tortuous and complicated. If you try to talk to them, you get conflicting advice. Once you get a loan, the headaches continue. They will not notify you when a loan payment is due. In the online app, You have to go several clicks deep to see it. If you overlook that, you won't get a notice until it is overdue and they have hit you with an extra charge. They have a serious need to review their online loan process from start to finish and beyond.