Good, respectable, capable accounting group. They helped us with our taxes this year. This was the…read morefirst time we'd hired a firm to help with our personal taxes. While our meetings went well, and they gave us all the face to face time we needed, their fees for service were insanely high. WAY more than we had planned to pay. That said, next year we will go back to doing our own taxes

From the owner: We are a full service tax and accounting firm specializing in agricultural and fiduciary tax…read morematters with more than 35 years experience serving our community.

My rating is based on the fact that after being with T. Allen & Associates and its predecessors for…read more50 years, I was dropped as a client due to expressing my dissatisfaction with the service I received for the 2022 tax returns. The problem was not due to the actual preparation of the return but to subsequent sloppy handling of it and blatant fabrication of a story to mitigate the circumstances in getting the return back to me for signature. I had requested that the material be sent to an address in Florida where I would be. While there, I inquired as to receiving the packet for signature. I was told that the material was on its way. Not having received my packet in over a week, I again inquired and was told to wait a while. Another week passed so again I inquired and asked as to what address my return had been sent. They did not know because they did not keep a record of it and thus could not be tracked. After a few more days I again inquired and was told the material had been returned by the USPS and they would send it out. About a week later I received the return from T. Allen & Associates. I noticed that my original material, such as W-2s and 1099s were photocopies. In all other years, original material was returned. In questioning this, I was told that the original packet had not actually been returned by USPS, so I received a copy from their file copies. Corroborating the falsehood was that they could still not tell me where the original materials had been mailed to. There was no need to make up a story about the returns coming back to T. Allen. It was uncalled for, false and unprofessional. Furthermore, it puts a bad light on client relationships. T. Allen conceded that errors had been made. What caused him to drop me as a client was that I had labeled his staff incompetent. I did apologize for the poor choice of words since I have never had a problem with the actual tax preparation. I could have been satisfied with simply apologizing for the apparent clerical error in sending my return to a wrong address. However, I explained that what put me over the top, in my choice of the word incompetent, was being lied to by a member of his staff. In fact, I chose that word because I did not want to use the words "being lied to". I realize that the staff member meant well, but he went too far. I had forgotten that I was dropped as a client so I sent my material for the 2023 tax returns to T. Allen. He sent back my materials and a copy of our email correspondence from the previous year to remind me that I was no longer a client. In the emails Allen pointed out that in the email subsequent to our disagreement, he had written that they no longer wished me as a client and that they would return my check for the preparation of the 2022 returns. I checked my records and found that they had cashed my check, rather than returning it as stated. So I wrote him a nice letter, again apologizing for my poor choice of words in criticizing his staff, and reminded him that he was going to return my check. I said I would appreciate receiving the remuneration. Well, a few weeks later and no check. Obviously Allen chose to renege on his initial words. Hence this review.

I am very pleased with a American Marketing & Publishing…read more And the homepage books are awesome Everybody is very friendly, and they go to the extra mile to take care of the customer

Company refuses to accommodate ADA hearing disabilities. In fact, completely ignores requests for…read morework arounds then places blame on client for company failures for basic accommodation requests. Schedules calls that they never make. Do not communicate from one team member to another. Do not clearly communicate with client. They canceled my contract two days before a Google 360° video shoot costing my business serious financial losses due to having to close the business to accommodate this shoot. They claim the cancellation was due to my refusing calls. Except I have proof no call was refused. In the course of two weeks one single call was missed. This call was during a time I was unable to answer and it was communicated with company. The actual reason they decided to cancel my contract was because of my frustration with their lack of organization and communication with their other team members and the muddy information being passed me. Nothing I was told was correct or could be depended on. Nothing I asked to be done was done. The only thing I hired this company for was SEO. Yet they failed to document this, instead they treated me like I was too dumb to understand how to set up listings for my business (these listings already existed), then when I tried to get what I paid for to be done. It was met with silence and finally my contract being canceled. The proof of their lies, failure to adhere to ADA hearing accommodations and causing my business financial losses has been sent to my attorney. It's not ok for anyone to do what they have done to my business. They claim they will proceed with the 360° video as scheduled but I highly doubt this will happen considering their track record to date has been abysmal. I would steer clear of this company. There's independent marking firms that are actually good. This is not one of them. And further proof they know they are not a good company is they have disabled reviews on their company FaceBook.

I have been with Resource for almost 30 years…read more Have NEVER had an issue that hasn't been promptly addressed and corrected. As a matter of fact, the only issues I've had were "MY" fault, and still they went out of their way to correct them in a way that exemplifies PERFECT CUSTOMER SERVICE.

I love this bank all the workers are so helpful. You can do your banking there they have a post…read moreoffice too where you can buy stamps, mail your letter get faces too.

It's a pleasure interacting with the employees, always greeted with a genuine smile &…read moreacknowledgment upon entering. The one on Lincoln Hwy is the bestest!! I LOVE this bank!!

if I could give them zero stars, I would!! this is the most horrible bank that I have ever used. I…read moremake overnight cash deposits and it takes them 24 hours to post it to the account then charge me overdraft fees for anything that's returned during that time. and don't even get me started with their return policy if you look at your account, you have no idea what was returned because they just put a zero on there next to return item instead of a negative then a positive showing that it was returned, you have no way of knowing what was returned until they mail you something in the mail. It is the worst run and worst customer service Bank that I have ever encountered!! DO NOT USE THIS BANK!!!