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    H&R Block

    2.3 (3 reviews)
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    Updated 1 month ago

    Services - H&R Block

    Accountants

    Current year tax preparation and filing

    Past year(s) tax preparation and filing

    2 More Services

    Audit and conflict resolution support

    Tax planning

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    Ask the Community - H&R Block

    H&R Block - Better than a c*** block

    H&R Block

    (1 review)

    Scary bad. This is bargain basement tax prep. Go somewhere else. Taxes done by this office and this…read morecompany are the stuff that nasty audits are made of. The preparer assigned to me has moderate dementia and has difficulty remembering numbers and names from one minute to the next. She began entering a W2 from the year 2017 onto my 2021 taxes until I stopped her and took the W2 out of her hand. She submitted my taxes despite concerns I had regarding accuracy, telling me "It will probably be ok," and "No one will be looking at that." I wanted the district manager to investigate and review my tax return herself to check the errors. I called her 15 times over a 2 week period and left messages with store associates. I heard nothing back. Finally I caught her in the office and she agreed to review my taxes. She assured me she would "call me tomorrow before 5pm." It has been another 2 weeks and 10 more messages left with store associates. I am still waiting to hear. It's time to contact CEO Jeffery Jones at corporate HQ in Kansas City, MO, and also the Attorney General's Office to file a complaint: https://www.irs.gov/pub/irs-pdf/f14157a.pdf

    From the owner: At H&R Block, we provide tax services for individuals, families, and small businesses in Kenmore,…read moreNew York, as part of a nationwide network of local tax offices. Our local tax professionals can help you prepare and file tax returns, answer tax questions, and find you every credit and deduction. We know taxes can be challenging on top of your regular schedule so support is available by walking in, making an appointment or dropping off your documents at our office. If you want to work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents. Visit your local Kenmore office to connect with a tax professional.

    H&R Block - taxservices - Updated May 2026

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