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H&R Block

1.5 (2 reviews)
Closed • 10:00 am - 4:00 pm
Updated 3 weeks ago

Services - H&R Block

Accountants

Current year tax preparation and filing

Past year(s) tax preparation and filing

2 More Services

Audit and conflict resolution support

Tax planning

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3 years ago

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Helen's Accounting Services

Helen's Accounting Services

(8 reviews)

Helen has been doing my taxes for the past 3 years. She is truly a God-sent. She is a busy lady,…read morehowever, she always seems to get my taxes back to me in record time and is always willing to work around my schedule. She delivers A+ service every time.

We had a very disappointing experience with Helen's tax service and would not recommend it…read more From the very first visit, the professionalism and customer service were lacking. The office felt disorganized, and there was no proper greeting or effort to make clients feel welcome. During our appointment, Helen repeatedly answered phone calls while speaking with us, which felt extremely rude and disrespectful of our time. Another major concern was the lack of transparency regarding pricing. Fees were only mentioned verbally, with no clear written breakdown or invoice ever provided. We returned a second time to drop off documents, and when we came back again with additional questions, the experience became even worse. Our questions were dismissed, and again, phone calls were prioritized over the clients sitting directly in front of her. It genuinely felt like she did not want to answer basic questions or provide clarity about the service. Overall, the entire experience felt extremely unprofessional and honestly raised serious scam concerns for us. The lack of invoices, poor communication, dismissive attitude, and questionable reviews made the business feel unreliable and untrustworthy. At the very least, clients should expect basic professionalism, transparency, and respectful customer service -- including a simple "hello" and "thank you." I strongly recommend that people avoid this place and look for a more professional and trustworthy tax service elsewhere.

H&R Block - taxservices - Updated May 2026

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