I have been an avid supporter of Conifer Communications for a long time. I have watched it grow and…read moreexpand from Tuolumne County to Calaveras County. I kept tabs as the new office opened in San Andreas, and celebrated with the company as they continued to get community support. I grew up in Groveland/Big Oak Flat and went to the local Elementary and High Schools. I was class of 2000. I was just like any of you growing up here. I played sports, worked at the local Market when it was "Ken's", and run by my family. I was a classmate and friends with a few of the people that work for and started Conifer, having over 20 years of off and on contact with them personally. I personally have an IT background, and so anything IT naturally is of interest to me. I supported Conifer from afar while I lived away from California for over 18 years. I finally moved back a little over a year ago, and reestablished myself back in our little hometown, and knew right away, that this was the company I was going to choose for my internet provider.
Why am I glad we did? First and foremost, the personal connection and the neighborly smile we get with the customer service. Knowing some of the staff was a nice perk, but the way we were always treated with respect was a great feeling. Any concerns were addressed promptly, and we were rarely if ever without internet, and if we were it was brief.
Another reason we chose Conifer, was because they work hard. When they did our install, they were fast, friendly, efficient, but hard working. They made sure it was done right, and did what was needed to ensure we got the best possible signal knowing we were in a tough spot. We knew it wasn't guaranteed, but they did what they could and then they found the magic sweet spot and we got service.
Finally, we chose Conifer because they are real people like us. They are from the same towns, they are familiar, and when you call/email/FB/etc. you get a real person. I can't tell you how tired I am of talking to an AI or program trying to press buttons on a phone or device, to try to get a real person. Sometimes things happen, and Conifer listens. They understand, and they work with you.
After a year of having their services, I joined their team. Yes, Now I am part of Conifer too. So now I am literally seeing things from both sides. I see the installs, I see the tower work at late hours, in all weather conditions. I see the friendly faces of some of you that come into the offices or hear your voices on the phones. I recognize some of your names, and my heart smiles. I see that Conifer stands by their promise.
