1. H&M

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Woodbury, MN

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H&M

4.0 (1 review)
Open • 11:00 am - 6:00 pm

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13 years ago

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EVEREVE

EVEREVE

1.8(5 reviews)
0.1 mi

If you're like me and you're not super fashionable - this place is definitely for you. I've been…read morein to this location twice now and have walked out with a new outfit both times. The girls who work at this location are fabulous!! They don't hesitate to ask what I'm looking for and grab things off the rack to start a fitting room for me. They're honest about whether or not I look good and have definitely boosted my self-esteem. They do not get commission, so I don't ever feel pressured to buy the entire outfit they set me up with, and they're great about helping me find things that will work with pieces I already have. Last thing: I am not a mother. In fact, I'm 22 years old. This store is not just for mothers!!! The clothes at Hot Mama are just what I needed to get me out of my weird teenage/adult fashion slump.

I'm reaching out as a customer your store has now lost. I visited the Woodbury location to try on a…read morepair of jeans. Although I was never greeted or asked if I needed assistance--which I understand can happen when a store is busy--I did ask an associate if I could use a fitting room. She approached two employees who were deeply engaged in a personal conversation and asked them for help. They clearly heard her but did not acknowledge her and continued talking. She asked a second time and was ignored again. At that point, I decided not to purchase the jeans, despite really liking them. I refuse to support a business--especially given the price point of your products--that shows such disregard for customer service. Perhaps the items are popular enough that some customers overlook the unprofessional and disrespectful atmosphere, but I will not. If these employees are being paid to run the store and assist customers, they are failing to do both and are wasting your money.

H&M - womenscloth - Updated November 2026

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