Really sad going to Emerald Square Mall now. Only about 25-30 percent of the mall contains open stores. I love H&M and had a great experience at this store today in terms of the service and shopping. They also still have their clothing recycling program, so I dropped off some things and got a 15 percent off coupon in return. However, the store has no air conditioning. The sales clerk who helped me told me the store has been without AC in the summer for 3 years! Would have easily been four stars if there was AC. Everything else in the store was great. read more