Dillard's is well organized…read more A lady assisted us in the bedding section. She was very helpful and kind. And we got a nice set of bedsheets. And the restrooms are clean. We will be back.

I had a very disappointing experience at the Dillard's store in Lincoln, NE, and I feel it's…read moreimportant to share it. I recently purchased a pair of shoes and never wore them -- they were not used outside and remained in the same condition as when purchased. I came to the store with the original receipt, fully expecting a standard return in accordance with the return policy. However, my return was refused, with the explanation that the shoes were allegedly in "poor condition," which is absolutely incorrect. What made the situation even worse was that the refusal came directly from the store manager. Unfortunately, the manager's behavior was rude, dismissive, and unprofessional. There was no willingness to properly review the item, explain the decision, or offer any alternative solution. I felt uncomfortable and disrespected as a customer. When a manager behaves this way, there is nowhere for customers to escalate the issue in-store, which makes the experience even more frustrating. I have never had such a poor customer service experience, especially from a store I expected better from. This experience did not align with the standards of customer service I associate with the Dillard's brand. I truly hope this situation is reviewed, as it reflects poorly on the store and management. I would strongly encourage Dillard's corporate team to look into this location and ensure customers are treated with professionalism and respect.

I haven't been to a TJ Maxx in quite some time, but I needed some new lamps and figured it would be…read morea good place to try because it's also connected to Home Goods. Overall, there have been some changes, and so far they don't seem to be good ones. First of all, right when you walk in, there's a person standing dead center of the entrance, staring you down in what looks like a mix between security guard gear and combat gear. I don't know enough about the shapes of the compartments on the black vest to know if she was armed with a firearm or not, but the head to toe black getup seemed very intimidating. Which perhaps is their goal if the intention is security. Either way, definitely doesn't give off a welcoming vibe. I've been to high-end stores, particularly in Europe, where they do have a security guard upfront, but the approach is different... More of a tall gentleman in a black suit kind of look. That doesn't interfere with the shopping experience as much in my opinion. The store is currently undergoing some renovations, so the fitting rooms and then one other area were closed off and covered with blue tarps. I understand sometimes you have to renovate so while it would've been nice to try on the clothing I ended up looking at in a fitting room, I understand sometimes that's not possible. Something else I noticed is that there's a lot more security in terms of the items on the shelves or where they're hanging. There's some things that you can't even browse without hitting a button or getting a store assistant's help. It just feels like a lot of things are locked down, which again gives the impression that there's a lot of theft at this store, which again takes away from the overall enjoyment of the shopping experience. One of the things I love about going to a brick and mortar store is looking at the displays and the beautiful merchandise... This interrupts that vibe. Ultimately, I did find some great items and was pleased with what I got, but at the end at the checkout, the associate asked me three times within just a few minutes if I wanted to get the TJ Maxx credit card. I listened to his whole spiel the first time and then politely declined. Then as he was bagging up my items, he proceeded to ask me again, citing additional benefits and I said no thank you I really don't need it. Then when he was about to take my payment, he asked me one more time. This just feels excessive, especially given the short window of interaction. I understand this is most likely the corporate policy, but it felt very pushy to me.

I've been to the store dozens of times, and heard from others that it has better finds than other…read morelocations! I always find unique items, and come out with more than I walked in for. The staff is always very friendly, and the checkout line moves quickly. Store is clean, and there is rarely a line for the fitting room. Love this location!

They had the magnolia candles we were looking for ..they also had our Omega 3 mixed deluxe nuts…read morethat we love. Great value..great prices...but the really long, long lines to checkout were CRAZY! 2 cashiers...with 10-15 people in line and they still answered the phones ...we thought about aborting our mission..but we waited patiently...

The store always has good deals, and plenty of options. You never know what you're going to find!…read moreI've been to this location several times, and it is always a little messy, but basically what you would expect at a Marshalls. Check out always takes a while, so plan for that if you see a line. Overall, it's a decent spot to come find unique items at a cheap price!

Some of my favorite pieces of high end brands has come from here. They have a lot of free people…read moreitems and shoes. It's definitely a place where you don't come with a plan, and clothes find you. It's very hit or miss if it's organized or clean, but there is a lot to look at. This is a place where clothes find you. I like the newer location but the old crossroads was my favorite.

Great prices. Discounts daily and the discounts depend on what sort of tag color the item has. Lots…read moreof women's clothing, men's clothing, dresses, denim, handbags, accessories, swimwear, and tons more. Fitting rooms are available. Very unique items sold at wholesale prices. Make sure you become a member for discounts (free and very easy to sign up). Carts are available. 7 day return policy with receipt and original tags (for members only!) All staff were wearing masks and ask that customers do as well.

I love this store. All of there clothes are so high quality and feminine! Everything is organized…read moreby "Fanciness" and then again by color on each rack which makes it very easy to shop. The changing rooms have a nice big mirror and the employees are so helpful! Also they always have at least 2 HUGE clearance racks near the back for sales! Oh also a special shout out to the jewelry selection! It's spot on

I love the Francesca's franchise, and always enjoy going in. The staff was very friendly and…read moreattentive. The store was clean and well organized, everything folded nicely or hung well. The sales were awesome! Very cute clothing, nice jewelry, and even fun games. Some whimsical items for sale too, which is always nice. I recommend this store!

This is a beautiful women's clothing boutique in West Omaha. The staff is very friendly and they…read morehave a large selection of items that change seasonally. They do love Facebook sales to show the new items a few time per week. They also have cute accessories and seasonal shoes.

This boutique was one of the most unwelcoming shopping experiences I've had…read more Pam showed little interest in helping me and seemed far more engaged with another customer. One employee's first question was, "What's your limit?" Another told me they only carry one XL per style and walked away without offering any assistance. A third asked if I was shopping the clearance rack and then walked off as well. No one attempted to help me find clothing, discuss sizing options, or showcase the store's merchandise. Aside from a brief mention of their Facebook live sales at checkout, I received virtually no customer service. The treatment I received felt cold, dismissive, and noticeably different from the warm, attentive service described in other reviews. I left feeling unwelcome and disappointed. Based on this experience, I would not return or recommend this boutique.

Ugh. Google says open at 9. Yelp says open at 9. Sign on the door says open at 9…read more They are not open at 9. Decent selection when they're open.

I do a lot of Amazon returns and everyone is always super patient and helpful as I try ro get all…read morethe return codes I need

Having a really bad day and walked into the store to look around having no idea what I was looking…read morefor Tobie and Carrie (sorry if spelled wrong!). We're so kind and helped me find a few items that boosted my confidence and made me feel pretty again. They gave honest suggestions and opinions on the items I was choosing between. Thank you so much for a great shopping experience.

Fantastic customer service experience. Terry is fantastic and helped me to find the perfect…read moreembellishment to my outfit this weekend! Love the selection and would be a regular shopper there if I lived in state. Had the customer service not been part of the equation, we probably would have gone elsewhere. The scarf I bought unraveled the day I got it, but I cut some of the strings off and it seems fine now.