!!WARNING!!
I purchased a Nexus S 4G from H&L audio (front window store at M&S Sales) posted on craigslist. The phone DOES NOT WORK (no 3g connectivity). Seller insisted that I was stupid for thinking it was supposed to, he refused to refund my money because "there was nothing wrong with the phone".
!! Fraudulent Seller!!
Continue reading for more information.......
First off I believe very strongly that I took all steps possible to resolve this issue before posting this.
I bought the phone, which had SIGNIFICANT housing damage (screen and most* usability intact), however I still needed to talk them down to way to much. ESN was clear and I couldn't check cell or data so I took it home and tried to activate it.....then the fun started. After several attempts at a ESN swap online failed to connect to data to activate, I called tech support. Tech told me it should have took, and after several mind numbing hours of various techs and managers, we decided it need to be seen in person. I took it to a corporate sprint store and paid for there in house (sprint trained and certified) tech to attempt to fix it, a couple hours later I was informed that the software had been corrupted by a 3rd party and it was broken. The tech got a second opinion (store manager I think) who could only suggest I get my money back. I took it in to H&L the next day only to be told that there was "no way in hell" of getting my money back, store clerk blamed Sprints "shitty" coverage, the "fact" that 4G phones don't have 3G (he says they default back to 2G), and said I was lucky to get such a "killer deal". After more of this moronic driveling, he suggested that there in house tech take a look at it over night, I agreed knowing that any "tech" would at least know enough to realize this phone was BORKED. The next day I showed up for what I assumed was an exchange or a refund, only to have him say they exact same thing was reinforced by their tech. Some more arguing about it not working and he said he could send it to another shop and see what they said. I had had enough and didn't want the phone to lose any more value than it had I said I've had enough and wanted my money, again refusal. I ended up leaving with a phoneless phone and a hot temper.....and a lot less money. The moral of this story is that the sellers from H&L audio and 4G phones (yes they claim that on their sign) CAN NOT BE TRUSTED. Either through complete incompetence or blatant lying. Stay away. read more